STTOKE INC. Opiniões 

2337
TrustScore: 4.5 em 5

4,6

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Classificada 5 em 5 estrelas

A very stylish and quality commuter cup. Keeps my drinks hot for a long time especially in this winter cold weather. Love that it’s scratch proof and spill free even when I tossed it into my handbag... Ver mais

Classificada 2 em 5 estrelas

Main products are good. Accessories are horrible. Kerrie sleeve had incomplete stitching, gave feedback but customer service reached a dead end with no further follow up since December. Internal swive... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Hands down the best travel cup for filter coffee. There is no comparison. Been searching for something that doesn't alter the taste of filter coffee and I've finally found it. Goes without saying but... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I LOVE my sttoke cups!!! 100% leakproof. Yes you can just put it in your bag. I went through nearly every brand of coffee cup on the planet looking for something like this. I constantly get compliment... Ver mais

Informações sobre a empresa

  1. Loja de acessórios de moda

Escrito pela empresa

World's First Shatterproof Reusable Cup


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 84% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(2337)

232 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Stays hot and doesn’t waste a drop…

Stroke makes my favourite coffee cups ever. The cup doesn’t spill (ever!) and stays hot for hours. My cup even survived an accidental fall from the roof of my car, and now with the new lid I no longer have to wipe the tip of my nose either, winning!

16 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect!!!

The delivery was prompt! Items are all in good quality! Well packed to avoid damage! Will purchase more accessories n as gift for friends!

14 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I have purchased 4 Sttoke products over…

I have purchased 4 Sttoke products over the years, and they have all been great. They offer a unique product at a much higher quality level than any other brand. Their continued improvements to lids and capacity are appreciated.

14 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A truly leakproof straw cup

I bought this leak-proof cup after seeing recommendations, and it truly does not leak, even with a straw! I no longer worry about water dripping out of my bag. However, it does leak if I turn it upside down immediately after taking a sip, perhaps because the spill-safe valve isn't fully sealed? I also bought the Kerrie Sleeve & STTRAP with Extension, but I didn't realize it was only for 12 & 16 oz cups, so it broke when I put it over a 20 oz cup. I wrote to customer service just wanting a replacement, but they were very helpful and said they could send me a new one. In return, they asked me to write a review on the website. I'm really grateful for their attentiveness and quick response!

28 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

These are amazing

These are amazing! The thermos keeps hot for a long time and is great to hold not chunky very comfortable! Love them and the little cuos i love how light they are highly recommend!!

1 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I’ve wanted a Stokke cup for the…

I’ve wanted a Stokke cup for the longest time & it definitely delivers. Stylish yet functional & this is the first time I’ve gotten compliments on a bottle! The biggest perk for me is that it converts from a cup to a bottle with the hydrate extension! 5 stars & totally worth every cent.

7 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Few years with Sttoke 100% worth the money

I have been using Sttoke for few years already. I have 12oz and 16oz cup, also have an art collection. I love Sttoke quality, it is really come with quality as the company told us. Just recently I bought a 20oz with the straw and of course with leak proof. It is so amazing how Sttoke make a cup with the straw and still can make it leak proof.
Really reccomend for anyone who wanna have a reusable cup that can keep warm, cold and leak proof. Also they have many design for us to choose and the most important is no weird taste at all coz it made from ceramic

27 de novembro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Good but not what I expected

I just got them and I like the shape and the appearance. Does not keep things hot as long as I would like but does ok. The biggest thing is that the advertising makes you think that it is a ceramic cup. Instead it is a metal cup with what looks like a coating of ceramic. So a little disappointed in that. Will give them a shot for longer because you cannot return them. Hope it lasts longer than I think.

6 de dezembro de 2025
Opinião espontânea
logótipo da STTOKE INC.

Resposta da STTOKE INC.

Hi Neal, thank you so much for sharing your honest thoughts with us - we truly appreciate you taking the time to let us know how the cups are working for you so far. I am Paul from the product team.

I am really glad to hear you like the shape and appearance. At the same time, I am sorry to hear the heat retention wasn’t as long as you were hoping. We would love to understand your usage a bit more so we can help you get the best experience out of it. Could you reply this review or send a message to hello@sttoke.com?

Regarding the material, our cups do use a stainless-steel body with our proprietary ceramic coating on the inside, this is something we do mention on our website, but I completely understand how it can still feel different from what you expected, especially since the ceramic experience is the main highlight. Thank you for pointing it out; your feedback helps us improve how we communicate this more clearly.

Thank you again for giving the cup a chance , we really hope it grows on you with continued use.

Classificada 5 em 5 estrelas

Amazing coffee cups that taste different

Amazing coffee cups that taste different from regular cups. Interesting colours and the slings are very cool. I have them in a variety of colours if you get a chance, but the updated 2.0 coffee lid as the original one sometimes leaves milk on your nose as you’re drinking. Careful to hand wash and don’t ding them, because over atime they eventually do show wear and tear. A cool Melbourne creation I recommend.

1 de dezembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

I bought wrong lid though…

I bought my first Sttoke in 2022 and I love it but,I didn’t really like the lid because it should be leak proof but it leaked and not smooth to drink with that lid,so I usually use that without lid…but I’ve decided to order my second Sttoke and bought another lid for my first one though…it wasn’t fit my first one….so sad but that’s my mistake.
But I do hope you to show which lid for which commuter a bit more clearly as some people might think to order lid for older one when they order new commuter.
I haven’t use my new one yet though,I’m sure I love it too and new leak proof lid.
To be honest I’m still thinking how should I use that unfitted lid…haha.

But some of my friends bought their Sttoke because I told them how wonderful your products are!

Thank you.
Hope more people have their own Sttoke and enjoy coffee everyday!

28 de novembro de 2025
Opinião espontânea
logótipo da STTOKE INC.

Resposta da STTOKE INC.

Hi Cay, Thank you so much for sharing this with us and for being with us since 2022. It truly means a lot to hear how much you have enjoyed your STTOKE over the years, and we are so grateful that you have even recommended us to your friends. Thank you for that support 🫶🏼 I am Paul from the product team.

I am really sorry to hear about your experience with the earlier lid leaking and not feeling smooth to drink from. That isn’t the experience we want for you, and we appreciate you letting us know.

Regarding the lid compatibility thank you for bringing it up. We do have a guide on the website to help customers choose the correct lid, but we understand how it can still be missed, especially when ordering quickly or if you are excited to get a new cup. Your feedback is very helpful, and we will look into ways to make that guide even clearer and more noticeable so it’s easier for everyone.

I’m so happy to hear you have received your new Sttoke and the new leak-proof lid. I really hope it brings you a much better experience, and if anything at all doesn’t feel right, please reach out anytime.

Thank you again for your trust, your recommendations, and your heart for the brand. We truly appreciate you, and we hope you enjoy many more coffee moments with Sttoke☕💛

Classificada 5 em 5 estrelas

MOOMIN + STOKE COLLABORATION SET

I purchased the MoominX STOKE Collaboration set during the Black Friday promotion and was delighted to receive the set along with a few freebies.

The quality of the tumbler was excellent and i love how the leather carrying strap goes so well with the light grey tumbler.

1 de dezembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

We already had a Flow Series cup and since it met our expectations we decided to get some backup’s

We already had a Flow Series cup and as it proved to be superior in finish and keeping water cool and was nice to hold compared to a few other brands we have.
So we decided to get some backups.

3 de dezembro de 2025
Opinião espontânea
logótipo da STTOKE INC.

Resposta da STTOKE INC.

Hi Ronald. Thank you so much for the love, it means a lot to hear that your Flow Series cup has become the favourite among the other brands you have tried! I am Paul from the product team.

Just one tiny question, we’re curious, where did our missing ⭐ go? 👀 We would love to know what we can do to earn that full 5-star spot from you next time.

Thanks again for choosing us (and for getting backups!). We are always here for you.

Classificada 3 em 5 estrelas

Cups are of good quality and they look…

Cups are of good quality and they look great for the office. They are also easy to clean, stains come off easily. However there seemed to be a defect with the Kerrie strap (the stitching on one side does not go to the edge of the holder) and emails with photos to the company has gone unanswered.

2 de dezembro de 2025
Opinião espontânea
logótipo da STTOKE INC.

Resposta da STTOKE INC.

Hi SS. Thank you so much for your kind words, we are really glad to hear the cups are serving you well at the office and that they’re easy to clean. I am Paul from the product team.

I am sorry to hear about the issue with your Kerrie sttrap and that your earlier emails went unanswered. That’s definitely not the experience we want you to have. If you could kindly share your email address, I will make sure this is taken care of promptly for you.

Thank you for your patience, and we will get this sorted for you right away.

Classificada 1 em 5 estrelas

Plastic lid's cap edge easily broken.

The outer tip edge of the cap of the leakproof 2.0 plastic lid had cracked and broken off after an accidental drop of the my new Ocean Glow - Turtle 12oz Sttoke cup from my bag, making it unable to be capped tightly anymore. My sister who had the Ocean Glow 16oz Sttoke cup with the same type of lid (2.0), and my father who had an older Sttoke cup with the leakproof 1.0 plastic lid, both also experienced the same issue with the same site broken off when their Sttoke cups accidentally dropped in the past, making the lids unusable and leaking.

I feel that there is a design flaw, if the same issue has occurred three times on separate occasions from different Sttoke cups by different users. The Sttoke cup is advertised as shatterproof, but obviously the lid is not. I think when the cup fell down, the cap of the lid would be the relatively heaviest part of the cup with its additional weight and therefore gravity would have pulled that location downwards. Also as the cap tip edge is protruding outwards, rather than inwards, it would likely to be the impact and the weakest point, making it easily damaged. It also could be the type of plastic being used, which is weak.

We are very disappointed with the products, especially since they are advertised as shatterproof and are quite expensive. We have used other reusable cups and never had the plastic lids cracked and broken off before from accidental fall. We don't think we will buy further products or lid replacement if this is an ongoing problem. We can't prevent accidental falls, but if the plastic lid cap can't withstand a short fall, then perhaps it is not durable to be used with its ''shatterproof'' ceramic cup.

I hope the company would kindly look into this problem, which is likely to be a design flaw, and improve the product. Thank you.

28 de novembro de 2025
Opinião espontânea
logótipo da STTOKE INC.

Resposta da STTOKE INC.

Hi Ying Xin, thank you so much for taking the time to share your feedback with us and for giving us the opportunity to look deeper into the lid. We truly appreciate hearing your experience, it helps us understand how we can improve.

I am Paul from the product team, and I am really grateful that you highlighted this issue. I am also very sorry to hear what you and your loved ones went through with the lids. I understand how you are feeling. Our customer service team mentioned that they have received your email and are attending to you, so do check your inbox for their update. We never want you to feel like you can’t rely on your Sttoke cup because of the lid.

We will be reviewing the structure of the leakproof cap, especially the outer tip edge and the plastic material used, to see how we can make it stronger and more durable. Thank you again for bringing this to our attention, your feedback truly matters to us.

If you are open to it, we would also love to hear any suggestions you may have for the lid design. Your insights would be incredibly helpful as we explore improvements.

Classificada 5 em 5 estrelas

Trustworthy

I had an issue a few years ago with shipping where the PayPal address was outdated and package got lost/stolen. STTOKE sent me new engraved cups. Very grateful.
Now I am a loyal customer. This order went smoothly and I love my cups.

12 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Loved its design

Loved its design - bought accessories to go with my sttoke, especially handy when you go for walks and still able to bring my favourite sttoke cup along.

25 de novembro de 2025
Opinião espontânea

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