STTOKE INC. Opiniões 

2337
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

A very stylish and quality commuter cup. Keeps my drinks hot for a long time especially in this winter cold weather. Love that it’s scratch proof and spill free even when I tossed it into my handbag... Ver mais

Classificada 2 em 5 estrelas

Main products are good. Accessories are horrible. Kerrie sleeve had incomplete stitching, gave feedback but customer service reached a dead end with no further follow up since December. Internal swive... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Hands down the best travel cup for filter coffee. There is no comparison. Been searching for something that doesn't alter the taste of filter coffee and I've finally found it. Goes without saying but... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I LOVE my sttoke cups!!! 100% leakproof. Yes you can just put it in your bag. I went through nearly every brand of coffee cup on the planet looking for something like this. I constantly get compliment... Ver mais

Informações sobre a empresa

  1. Loja de acessórios de moda

Escrito pela empresa

World's First Shatterproof Reusable Cup


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 84% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(2337)

232 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Amazing products that arrived within…

Amazing products that arrived within the estimated time frame. Products are as described and exactly what I was wanting. Great quality. Very prompt customer service response to an email I sent regarding my next order. I'm excited for more products.

28 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Useless coffee cups

Useless coffee cups. Bought 2 Omni cups and 2 Commuter cups and the lids (different design on each) don’t work on either. Can’t get coffee out of the omni cups and the lid of the commuter cup hits your nose and leaves a coffee smudge. Pathetic.

26 de outubro de 2025
Opinião espontânea
logótipo da STTOKE INC.

Resposta da STTOKE INC.

Hi Rachel. This is Paul from the product team. Thank you for taking the time to share your concerns with us, and I am really sorry we made you feel this way.

We would like to make things right for you. Could you please send an email with your order details? Hope to hear from you soon.

Classificada 5 em 5 estrelas

Lids are now perfect!

I have 6 of these cups, 2 of the limited edition ocean cups. The redesign of the lid just made these cups perfect. I drink both hot and cold drinks from my cups and I love that I don’t have to deal with the metallic aftertaste. Now if only we could get the limited edition in a 20 oz mug? Pretty please?

23 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely cups

Love my cups bought 2 from the one light in the dark the whale one and the the red blue one love the shape of the cups and the ceramic lining , I’m a big fan of Sttoke 😍😍😍

9 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

My 8th Sttoke

My 8th Sttoke. As coffee lover I avoid using paper cup or stainless steel cup.
It’s good to see they improve the lid design which used to leave coffee on my nose all the time after every sip.

17 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Stunning, practical and really well designed travel mugs

Sttoke have recently redesigned their lids, which were my only gripe about the old cups. The new lid is really thoughtfully designed - coffee flows smoothly, no longer get a wet nose and even a little notch on the rim to make sure you dont even need to look where the opening is when you grab the cup quickly.

The cups themselves are excellent. The ceramic liner leaves no metallic aftertaste and doesnt stain like my old 'stainless' steel travel mug. Hot drinks stay hot for hours but best of all the mugs look great. I recently bought the red manta ray design with the red lid and it looks stunning. All the baristas comment on it!

17 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fan of sttoke cup and acessories

All my sttoke cup purchased is beautiful. Especially the ocean series. The accessories is handy and useful as well. love it so much. Best of all they have efficient customer service and fast delivery.

1 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Honestly I'm a bit disappointed

Honestly I'm a bit disappointed, in the customer service. I'm a past customer and I truly do love the commuter cups. I've been drinking out of them for two years and my only complaint would be paint chipping around the rim. So I decided to order myself two new ones. I then accidentally ordered the 12oz size vs 16oz. Without opening the package inquired on if I could exchange these for the size I required. I would even have paid shipping and the additional cost but the was no flexibility at all. My only answer was 'no, here is our return policy' which is not existent unfortunately. So no I'm sitting here with the choice of paying over $120 for two additional cups on top of the two I don't need or just move on. Due to the lack of customer service or even attempt to meet me in the middle, I think you all know the answer.

15 de outubro de 2025
Opinião espontânea
logótipo da STTOKE INC.

Resposta da STTOKE INC.

Hi Thomas. This is Paul from the product team. Thank you for taking the time to share your concerns with us, and I am really sorry we made you feel this way.

Unfortunately, we currently don’t have the facilities to support return or exchange services, which is why the customer service representative responded in that manner. We completely understand how that might have felt inflexible, and we truly appreciate your understanding.

As a small way to say thank you for your support over the years and sorry for the inconvenience caused, we would be happy to arrange one complimentary cup for you. Please drop us a message at hello@sttoke.com with your preferred colour and delivery details, and we will get it sorted.

Classificada 5 em 5 estrelas

I’ve used Sttoke cups for years and… cannot get enough of them.

I’ve used Sttoke cups for years and can’t get enough of them.

Keeps hot drinks hot for a very long time, and keeps cold drinks cold for the same. There was once I forgot to throw the ice cubes after I finished my drink, and they lasted well over three hours.

The cap keeps the drinks airtight. I can shake my instant coffee like a shaker without worrying, and even more so, can leave it lying down without fearing of any leak.

Finally, aesthetically pleasing - sleek and pleasant, modern colours.

15 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

STTOKE never cease to amaze me

STTOKE never cease to amaze me. I love their product because their cup is the only cup which I can enjoy without any other smell or worries about it crack when I accidentally drop it! And also Sophie is an awesome person who will help you in many ways you need even after you bought the product. 👍🏻

8 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

STToke instantly refunded 10%

placed order with STToke, offered a 10% discount but when completing transaction, via registered payment card, no obvious field to input payment code. Maybe an old technology challenged individual !

When queeried with STToke customer services instant response and after provided details 10% credited back to my credit card.

Great premium product, great service - will continue to buy and recommend to friends and family

7 de outubro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Would repurchase

I’m surprised by the shocking reviews on other review platforms. I’ve had my cup for a few weeks and I love it. No scratches as yet and it’s completely leak-proof. I got the carry strap and the add-on that converts it to a water bottle which is super handy. My coffee tastes good and stays warm for ages - maybe not as long as the website suggests but I’ve burned my tongue on a tea I made in the cup 2 hrs after the fact. 🤷‍♀️ I like the lid because it’s hard plastic it won’t absorb a coffee smell and doesn’t feel texturally gross like my keep cup for example. Lost a star because the shipping took ages! They present themselves as a Melbourne company so you’d expect the product to come from Melbourne but it doesn’t. Nevertheless I would 100% get one as a gift for a friend.

24 de setembro de 2025
Opinião espontânea

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