Studiocare Opiniões 898

TrustScore: 5 em 5

4,8

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had a great experience with the sales department, Lee was an excellent guy, very professional team, they deliver the very next day, exactly at the promised time slot, very polite driver!! It is H... Ver mais

Classificada 4 em 5 estrelas

Studiocare is always good but I couldn't purchase my whole order. I had found an item I was looking for elsewhere slightly cheaper I emailed customer services a few times over the week to try get a pr... Ver mais

Classificada 5 em 5 estrelas

I was blown away by my experience with Studiocare. I found a rare item, not available anywhere in the US, for a great price. I was also really pleasantly surprised by the shipping speed. I live in NW... Ver mais

Classificada 5 em 5 estrelas

My first dealing with Studiocare and Rick couldn't have been more helpful or friendly! I ordered some ATC loudspeakers and they arrived quickly as promised and extremely well packed. Very impress... Ver mais

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4,8

Excelente

TrustScore: 5 em 5

898 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 1 em 5 estrelas

Poor experience

I ordered before 15h30, paid extra for next day delivery and the order only arrived two days later. When it arrived the order was incomplete, and one of the items was damaged. In dealing with the online consultant they put it back onto me saying that the delay in shipping was due to custom cables being purchased (website doesn't note that they are custom and require extra prep time), and that in future I need to phone them if my order is time dependent, ie ignore the website information. I eventually got what I ordered, and my expedited shipping charged was refunded. A disappointing experience overall unfortunately, and my advice is to not blame the customer for Studiocare errors.

11 de julho de 2023
logótipo da Studiocare

Resposta da Studiocare

Hi Dylan,

Thank for your for the feedback.

If you select custom options on a cable listing they then need to be made to order. We keep many standard cables on the shelf ready to go but we didn't have any right angled cables pre-made that you had selected. It also mentions "usually ships within 24 hours" on the cable page.

Sadly your order was placed only 3 minutes before our courier cut-off which resulted in them being dispatched the following day once our engineers had made the cables up for you.

When you notified us that one of the speaker stands had been damaged in transit, we quickly arrange for the item to be collected and a replacement was issued along with a refund for your premium shipping.

We are sorry that you believe this is a 1* experience.

Classificada 5 em 5 estrelas

Purchased NOS ef13 valves

Purchased NOS ef13 valves. Not having been produced since sometime around the late 1940s they came tested for transconductance data. Excellent item.
Shipping costs were a little high, but the very reasonable cost of the item offset the shipping cost in any case.

27 de junho de 2023
Classificada 5 em 5 estrelas

So my first dealing with Studiocare did…

So my first dealing with Studiocare did not go smoothly but i gave them the benifit of the doubt and used them a 2nd time and now a 3rd time i recently ordered some PMC monitors which blew me away so good but i also ordered the UF1 SSL to finish my home mixing set up,and its been really good in terms of customer service all the way through as i ordered the UF1 before it had even hit the shops,but Sophie kept me in the loop all the way and as for the PMC monitors these were ex demo but youd think they were brand new ,i will now be using Studiocare for all my studio shopping .

28 de junho de 2023
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