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Stunning Chairs Opiniões 

781
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Beautiful chair and very comfortable. It highlights the room. Service was very quick, the chair was with us within 3 days of purchase. The limited amount of assembly was easy. All-in-all a great chair... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

I bought a Leather Air Suede Brown Naples Recliner Chair in November 2023, and today the recliner release lever snapped. I am elderly and need this facility. I'm very disappointed that the chair la... Ver mais

Classificada 5 em 5 estrelas

Delighted with the whole process from ordering to delivery. Kept updated with delivery times and was delivered when stated. We are super pleased with the product especially the quality. My husband t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Was looking for a small but comfortable chair to finish off my home office. This chair was a perfect size and had the added bonus of the fold down back to make even smaller if necessary. Price was gre... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de móveis

Escrito pela empresa

Established in 2021, we at Stunning Chairs are a leading provider of exquisite and elegant chairs that elevate the aesthetics of any space. With a passion for design and a commitment to quality, we have built a reputation for delivering exceptional furniture that combines style, comfort, and functionality. We focus on distinctive designs — from bold patchwork pieces to classic wingbacks, swivel chairs, recliners and coordinated chair-and-footstool sets — all selected for style, comfort, and everyday practicality. With a customer-focused, no-nonsense approach, we aim to make buying a standout chair online simple, transparent and reliable.

Statement Chairs Delivered in 2-3 Days

Escrito pela empresa

Design-led chairs without high-street mark-ups
Standout, design-led chairs at genuinely competitive prices. By selling online and keeping overheads low, we offer distinctive styles without the high-street price tag — without compromising on quality or comfort.
Try & Decide in 30-Days
Take your time to make sure it’s right. You have 30 days to set up your chair at home and decide — return it within that period if it’s not the perfect fit (as-new condition).
1-Year Included Warranty
Every chair comes with a 1-year manufacturing warranty as standard, giving you reassurance that your purchase is covered against production faults.
7-Day Sales & Customer Support
7-days a week support by phone, email and live chat for clear advice before you order and support after delivery. Free fabric samples available to check colour and texture at home.

Free 2-3 Day UK Delivery

Quick, easy, boxed doorstep service

In stock and ready for fast delivery across the UK in 1–5 working days maximum. Optional assembly service available for elderly or disabled customers, or anyone who prefers a premium, hassle-free setup.

Informações de contacto

Limited time chair sale now on

Save on selected designs — while stocks last!

4,6

Excelente

TrustScore: 4.5 em 5

781 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 87% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(781)

374 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Without doubt the worst customer…

Without doubt the worst customer service in the history of shops opening. There's no point in writing it all down as nobody on this planet would believe it. It's a scam company from the start. Run while you can! In respect to your reply, the customer, ( being myself has not kept the chairs ) and donated them to charity, as there was no hope of ever recieving my money back for second hand delivered goods. Don't take it from me , read other very disatisfied customers

21 de setembro de 2026
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Resposta da Stunning Chairs

We strongly reject the accusation that we are a “scam company.” This is entirely untrue and not supported by the facts.

Both chairs supplied were new products. Packaging can differ where boxes have been damaged or reinforced, and boucle upholstery can appear flatter after being compressed during packaging and transit.

We responded to the concerns raised, reviewed the photographs provided and requested further evidence to allow us to properly assess the issue. Following our correspondence, the customer chose to keep both chairs.

We are happy to address genuine concerns, but it is unfair to label our business a scam based on an unsubstantiated assumption that a chair was previously used.

Classificada 4 em 5 estrelas

delivered quickly well packaged


Of good quality but check the dimensions carefuly before ordering

21 de setembro de 2026
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Resposta da Stunning Chairs

Hi Anthony, we are delighted to hear that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your feedback and 4* review!

Classificada 1 em 5 estrelas

The chair I bought was lovely..

The chair I bought was lovely... in the picture.
However, I was sent the wrong, £100 cheaper completely different style chair and when I emailed the team, I was offered 10% off the cheaper version! Insult!
I understand the pattern varies, that's fine, but the entire shape and style. Nooo!
No idea what my original purchase is like to sit in.

When I emailed 3 times before I got a response, I was told the chair I'd bought was out of stock.
I was sold a chair that didn't exist and palmed off with a different one.
No-one answers the phones, called 3 times and waited 15 mins each time before giving up.
When I contacted Stunning Chairs on Chat to enquire about my refund, they asked me if I was asking about a 'Buyers Remorse' refund... Rude!
I didn't realise Chat could be so condescending.

I've since been told it could take up to 14 days for a refund from the time they receive and inspect the product. I've waited 12 days so far.

The 1 star goes to the person I spoke to on the phone who was helpful, no stars at all for the company, their refund policy or whatever sits behind their Chatbot.

7 de setembro de 2026
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Resposta da Stunning Chairs

We’re very sorry for the frustration caused, Jennifer. You ordered the Avici Scroll chair and received the incorrect alternative, and we completely understand your disappointment.

We also apologise for the delays in responding and for how your experience with our chat service came across. This was not the level of service we aim to provide.

Your chair was returned and a full refund of £369.99 was processed on 18 September. We sincerely apologise for the inconvenience and appreciate you taking the time to share your feedback.

Classificada 5 em 5 estrelas

Just perfect.

Great little chairs that fit into our limited space just perfectly.
Easy to construct, and nice quality.
Helpful service and very considerate to my elderly mother. Nothing was to much bother from ordering to delivery.

18 de setembro de 2026
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Resposta da Stunning Chairs

Hi Sarah, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Classificada 5 em 5 estrelas

Great service from Stunning Chairs

Great service from Stunning Chairs, my chair is beautiful. Unfortunately, there was a problem with the courier service that was used. This meant my chair was passed backwards and forwards and eventually sent back to the sender. Customer service at Stunning Chairs were extremely helpful and apologetic. They arranged for me to have another chair shipped by a different courier which arrived within 48 hours.

3 de setembro de 2026
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Resposta da Stunning Chairs

Hi Helen, we are delighted to hear that you had a great experience with us and our lovely customer service team! Again, we sincerely apologise for the delay but we are thrilled to hear that you are pleased with your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!

Classificada 5 em 5 estrelas

REALLY ARE STUNNING

These chairs are really gorgeous. The colour is right and they are very comfortable. I recommend. Them. Quick delivery and . I have already bought 2

16 de setembro de 2026
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Resposta da Stunning Chairs

Hi Mary, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with the comfort and colour of your recent purchases! Thank you for taking the time to write your wonderful feedback, recommendation and 5* review!

Classificada 5 em 5 estrelas

A great product.

The delivery of the chairs was quick and once assembled the.y look stunning.

6 de julho de 2026
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Resposta da Stunning Chairs

Hi Eddie, we are thrilled to hear that you are pleased with your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Classificada 5 em 5 estrelas

Stunning chairs

Brilliant service from start to finish can't fault anything chair was delivered in perfect condition thank you

3 de setembro de 2026
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Resposta da Stunning Chairs

Hi Elaine, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Classificada 5 em 5 estrelas

very happy with the chair looks good…

very happy with the chair looks good fells good would recommend.

2 de setembro de 2026
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Resposta da Stunning Chairs

Hi Susan, we are delighted to hear that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your lovely feedback, recommendation and 5* review!

Classificada 5 em 5 estrelas

Fast delivery

Fast delivery, well-packaged and delighted with the item, would definitely recommend and buy again if needed

15 de setembro de 2026
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Resposta da Stunning Chairs

Hi Anton, we are delighted to hear that you had a great experience with us and that you are pleased with your recent purchase! Thank you for taking the time to write your lovely feedback, recommendation and 5* review!

Classificada 5 em 5 estrelas

3 Arm chairs

Simple ordering process, quick delivery and a good price for the 3 chairs we purchased.

15 de setembro de 2026
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Resposta da Stunning Chairs

We are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with your recent purchases! Thank you for taking the time to write your wonderful feedback and 5* review!

Classificada 5 em 5 estrelas

Lovely chair

Lovely chair, fast delivery, great all round service.

15 de setembro de 2026
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Resposta da Stunning Chairs

Hi Alison, we are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Classificada 5 em 5 estrelas

Great chair

Great chair, love the colour, qute comfy, delivery service excellent

2 de setembro de 2026
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Resposta da Stunning Chairs

Hi Maureen, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with the comfort and colour of your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Classificada 5 em 5 estrelas

Good service

Very happy with the service provided. Quality of the chair really good. Fast delivery, delivery driver not very helpful that’s the only negative.

2 de setembro de 2026
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Resposta da Stunning Chairs

Hi Maise, we are thrilled to hear that you had a great experience with us and that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!

Classificada 5 em 5 estrelas

Quick delivery

Quick delivery, Chair was as per picture.
Happy

14 de setembro de 2026
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Resposta da Stunning Chairs

Hi Susan, we are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with your recent purchase! Thank you for taking the time to write your positive feedback and 5* review!

Classificada 5 em 5 estrelas

Very happy with items very good …

Very happy with items very good quality looks nice .delivery service was told on first attempt couldn't access property didn't understand that but second attempt was a success thankyou.

11 de setembro de 2026
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Resposta da Stunning Chairs

Hi Mrs Power, we are delighted to hear that you had a great experience with us and that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Classificada 5 em 5 estrelas

Delivery was brilliant

Delivery was brilliant. My chair is wonderful
There was a very slight cosmetic issue, the company responded immediately to fix the issue, even offered me a new chair. I would recommend them.

27 de agosto de 2026
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Resposta da Stunning Chairs

Hi Ruth, we are delighted to hear that you had a great experience with us and our lovely after sales team! We are also thrilled to hear that you are pleased with your recent purchase! Thank you for taking the time to write your wonderful feedback, recommendation and 5* review!

Classificada 1 em 5 estrelas

One of our chairs was slightly damaged…

One of our chairs was slightly damaged and the company refused to believe it was either done in transit or while packaging even though we suggested we received the chair in that condition so not something we had done

8 de setembro de 2026
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Resposta da Stunning Chairs

Thank you for your feedback. We are sorry that one of the chairs arrived with damaged upholstery and we understand your disappointment.

However, we did not simply refuse to believe your account. We carefully reviewed the photographs of both the chair and its packaging. The damage shown consists of clean cuts consistent with contact from a sharp object, yet there were no corresponding cuts, tears or impact damage to the box or protective wrapping that would indicate the damage occurred during transit.

Our chairs also undergo a checking process before dispatch, and we found no evidence that this particular chair was damaged when it left our premises. While we appreciate that you believe the chair arrived in this condition, we have to base our decisions on the evidence available.

We appreciate this was not the outcome you were hoping for, but the review does not reflect the full investigation or correspondence that took place.

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