If I could give zero stars I would. A long delay in arriving from China. No use at all as the varifocal style lenses are useless for my prescription. Emailed SEVERAL times to Customer Services, no... Ver mais
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Impossible to see out of - tried with 3 family members all with different scripts. Recieve hundreds of marketing emails but the only response in over a month to request for refund was "I'm looking... Ver mais
The product took a really really long time to receive. The product I ordered dod nothing it said it did. I contacted customer service to request a return. There is no other way to contact this company... Ver mais
The glasses aren't as great as they are made out to be. They are virtually unusable. The 2.5 magnified reading zone is okay but as multifocals they are useless! Totally useless. Can't see or walk arou... Ver mais
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To bad to put in a Xmas…
To bad to put in a Xmas cracker.absolutely rubbish.if you tweet something your arrested.but high quality advertising for total rubbish is ok ???
Scam company registered in Wyoming,but…
Scam company registered in Wyoming,but sits in China. Dont buy anything there you get scammed.
If I could give zero stars I would
If I could give zero stars I would. A long delay in arriving from China. No use at all as the varifocal style lenses are useless for my prescription. Emailed SEVERAL times to Customer Services, no response whatsover. Don't waste your money, there's no response or refunds available.
horrible glasses I cant see through
horrible glasses I cant see through. When asked for a refund or return you get now reply. Don't buy
Avoid
Avoid, Avoid, Avoid. Scammers. They ship you cheap bit of clear plastic and say they are glasses. They do not reply to emails and ship in a flimsey little jiffy bag. Horrible product and a horrible company. a TOTAL WASTE OF TIME AND MONEY. CROOKS.
Absolute waste of time and money
Absolute waste of time and money. I tried returning the glasses to get a refund and got not response. My stupidity for trying something that I knew was too good to be true and honest.
This is an absolute scam of a company…
This is an absolute scam of a company !!! They are selling products at the cheapest quality available and there is no way to recover your losses with them . No wonder they do not have a google page else this scam would have been over long back !! I wish some authorities can take action against them
Impossible to see out of and no reply to refund request
Impossible to see out of - tried with 3 family members all with different scripts.
Recieve hundreds of marketing emails but the only response in over a month to request for refund was "I'm looking into your order."
DO NOT BUY FROM THESE SCAMMERS!
Rubbish customer service
Rubbish customer service, I have sent 4 - 5 emails over the last week, asking for them to get in touch - would not recommend
Extremely disappointing experience
Extremely disappointing experience. Buyer beware.
I placed an order via facebook add.The glasses took weeks to arrive, and when they finally did, they did not fit properly. When I contacted customer service to arrange a return, I was informed that I would have to pay the return shipping costs myself and I would receive the funds back as soon as they arrive. NOW, their missleading webpage states they are a Wyoming registered Compny, what they fail to say is that you need to return the glasses to CHINA, which cost nearly more then the glasses. Thats clearly missleading of customers..
The package was delivered and received by the company over two weeks ago, yet I have not received my refund. Multiple emails have gone unanswered, and there has been no meaningful communication regarding the status of my return.
Based on my experience, the company's return policy appears to be highly misleading, and customer support has been virtually nonexistent once payment was collected. I would strongly encourage potential customers to carefully review the return terms and consider the risks before placing an order.
I am now pursuing formal complaints with Facebook and the Secretary of Wyoming, where they registered their Company, regarding my experience. Consumers deserve transparency, honest return policies, and responsive customer service, none of which I experienced here.
If there was a -5 I would’ve put it
If there was a -5 I would’ve put it. Trash n shipping, trash on customer service. Wanted a refund because after almost a month, still no glasses. trash all the way around in my experience so much so that I can’t even comment on the product
1 star is more than this company…
1 star is more than this company deserves! I ordered 2 months ago and to this day I have not received my glasses. I have requested a refund numerous times to only have no reply! Their only response is that they are looking into it. So basically I spent nearly $40 for NOTHING! DO NOT ORDER from this money stealing company!!
The product took a really really long…
The product took a really really long time to receive. The product I ordered dod nothing it said it did. I contacted customer service to request a return. There is no other way to contact this company other than only by email, nobody ever responded. Couldn't return a product that was falsely advertised. I highly recommend NOT purchasing from this company unless you like throwing money away. If you could give a NEGATIVE 5 star review this company sure fits. I should of read all the reviews before I purchasing.
These glasses are worthless bits of…
These glasses are worthless bits of plastic that do not go dark in the sun and vision is very very blurred. It’s a scam. These glasses can be picked up for a couple of pounds on a seafront shop. They are useless and they have the cheek to ask if I want to buy a second pair. Be warned - do not buy
I purchased Summit Optics VisionSync…
I purchased Summit Optics VisionSync Multifocal glasses with adaptive lenses, but they took a long time to arrive because they shipped from China. Unfortunately, the lenses are not adaptive, are cheaply made, and I believe the product is a scam. I would not recommend them to anyone. I gave the product one star only because it arrived; otherwise, I would have rated it zero. I'm still figuring out how to return this product.
A total rip off company!
Cheap plastic glasses, which are completely useless. I've asked numerous times to return and have a refund, like it says on their website. A complete and utter CON. Do not go anywhere near this dreadful dishonest company.
I'd like to give them a minus star!!!
Item, 1 pair of Multi Focal Glasses, claimed to have multi focal functionality.from Summitoptics.com
Item purchased from Summitoptics.com
1 x pair of Spectacles.
The item arrived late, 10 days late in fact. When it arrived, packaging was shoddy, amazingly, the Glasses were undamaged.
I believe the glasses are of very poor quality, To me, it appeared that the glasses were of no better quality than you would buy from a Lidl or Aldi store, which has a single focal length.
I purchased this item with very little faith in the unit.
My Physics background told me it couldn't work, yet I was over zealous to learn of the Optical Technology, if in fact it ever existed???
I have forwarded multiple emails, to SummitOptics.com, seeking a full refund. Unsurprisingly, I haven't received a reply.
I do wish to pursue a full refund.
Still waiting after more than a month
Still waiting after more than a month
I placed an order with Summit Optical more than a month ago and I still have not received my glasses.
I have contacted the company several times asking for an update. I do receive replies, but I keep being told that my order is “on its way.” Unfortunately, after more than a month, I am still waiting.
What has been most frustrating is the lack of clear information about where my order actually is and when I can realistically expect to receive it. I have been patient and have given the company plenty of time to resolve the issue, but at this point I am extremely disappointed.
I simply want the glasses I paid for or a clear and honest explanation of what has happened to my order.
I will update this review if and when my glasses finally arrive.
I would not recommend Summit Optics
I would not recommend Summit Optics. I paid $35.70 for glasses that were blurry and did not work for me - I could not see the computer screen or long distances clearly. When I asked to return them, Summit told me I had to ship them to its warehouse in China at my own expense, with any customs fees also my responsibility. USPS quoted me $22.70 just for the return shipping, nearly two-thirds of the original order price.
I asked Summit to make an exception and give me a full refund without requiring this expensive international return. They refused. Their only alternatives were to pay to return the glasses to China and receive a refund only after delivery and inspection, or keep unusable glasses and receive a 50% discount code for another purchase.
Customers should understand this return policy before ordering. If the product does not work for you, returning it may cost a large part of what you paid. Based on my experience, I would not purchase from Summit Optics again.
Received my glasses this morning
Received my glasses this morning
Very disappointed with them.
Cheap frame lens are compatible to Dollarama would sell . arrived in plastic Bag no case at all very different from advertising on you tube.
Wasted my Money
Please check the reviews before wasting your hard earned cash.
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