I was able to speak with a real person! Thank you. She attended all my needs, was very professional, knowledgeable, understanding as she assisted me. Once again thank you. Best Agent!
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I was able to speak with a real person! Thank you. She attended all my needs, was very professional, knowledgeable, understanding as she assisted me. Once again thank you. Best Agent!
A empresa respondeu
Human staff deserves ten stars. I registered four stars because of the inadequacy of Sunbit's AI to even understand my question much less address it. When I finally got to a person, I had an answer... Ver mais
What made my experience great is the manner in which the person who was speaking to me, she was awsome she had good knowledge in every questions I asked and was very polite. She started my day on a go... Ver mais
A empresa respondeu
Didn’t think I would have gotten approved to help me with the repairs on my, but I did. Sunbit is one of the best companies I’ve dealt with. Low monthly payments, give you plenty of time to pay off... Ver mais
A empresa respondeu
Sunbit builds financial technology for real life. Our technology approves the majority of people who apply and eases the stress of paying for life’s expenses by giving people more options on how and when to pay. Sunbit offers a next-gen, no fee credit card and point-of-sale lending technology available at over 27,000 service locations, including auto dealership service centers, optical practices, dentist offices, and specialty healthcare services. View our privacy policy here: https://sunbit.com/consumer_privacy Sunbit Now, LLC, NMLS ID 1760582
Escrito pela empresa
PO Box 24010, 90024, Los Angeles, Estados Unidos da América
Respondeu a 97% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The professionalism of everyone involved from start to finish.

Resposta da Sunbit
I call every time I need to change my payment date. They are very pleasant and professional. I been very
please with the service.
Thank you,

Resposta da Sunbit
Human staff deserves ten stars. I registered four stars because of the inadequacy of Sunbit's AI to even understand my question much less address it. When I finally got to a person, I had an answer in seconds. My question was that I was unable to pay by credit card instead of debit card. AI wasted 1/2 hour of my time. I know that AI saves Sunbit money (fewer staff ) but you lose by reducing customer satisfaction. My suggestion: Hire more staff and deemphasize AI to handle customer service.
My Charge card had been compromised. The agent I spoke with took care of cancelling that card and setting me up for a replacement card

Resposta da Sunbit

Resposta da Sunbit
THEY ANSWERED ALL MY QUESTIONS AND SENT ME A NEW CARD THE CUSTOMER SERVICE WAS EXCEPTIONAL AWESOME EXPERIENCE

Resposta da Sunbit
I had an issue with my income andcould not make an on time payment. The rep that I talked to was respectful and caring. She pushed my due date out several days. I did not get a late charge either

Resposta da Sunbit
Thanks Sunbit for being there when I need repairs for my vehicle. Your quick approval was helpful and seamless. Will recommend to use!

Resposta da Sunbit
Every person I talked to was extremely nice and very helpful with my questions

Resposta da Sunbit
The specialist was informed courteous and professional.

Resposta da Sunbit

Resposta da Sunbit
I have been pleased with the service, the representative are very professional 👍🏾

Resposta da Sunbit
Subbit has great coaster service ,very helpful and payment is ok,it's not,I like subbit,I can buy anywhere I need to

Resposta da Sunbit
Sunbit have been there for me since 2020 when I was having car issues and desperately needed financial help to cover my mechanic cost.

Resposta da Sunbit
Raquel was a nice lady and she was very polite... she help me and explain to me what I need to know...

Resposta da Sunbit
You did not help me at all very disappointed in sunbit will not not give anything good to say I paid my loans off in full try to get a sunbit credit card through sheikh.com nothing Because I missed the invite from Lynette Carter

Resposta da Sunbit
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