Sun Bright Lighting Opiniões 

91
TrustScore: 4 em 5

4,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Tracking always illustrated the product transit and the real shipping progress. The product was well received, timely and securely packed. The light was installed with no issues at all, either on i... Ver mais

Classificada 2 em 5 estrelas

Products are simply drop shipped from Amazon at twice the price. The quality of the product is fine, since it’s being sold elsewhere. But when your item arrives in an Amazon package with no invoice an... Ver mais

Classificada 5 em 5 estrelas

I ordered the GL Series Moon Outdoor Light Fixture. It was markedly better than others as the material is more durable, it is well-made, and is the only one I know of which allows you to hang it (I... Ver mais

Classificada 5 em 5 estrelas

"Outstanding product. Easy to install, reliable, and delivers great results. We've used it on our projects and have been very impressed. Bright House Landscape Lighting highly recommends it."

Informações sobre a empresa

  1. Loja de Iluminação

Escrito pela empresa

Our products are produced with premium metals, such as Cast Brass and 304 Stainless Steel, and designed for longevity. We strive for quality, aesthetic and sharing our passion for lighting, design, and decorative landscaping.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

91 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 14% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(91)

25 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great customer service

Great customer service! Even on a Sunday!

25 de janeiro de 2025
logótipo da Sun Bright Lighting

Resposta da Sun Bright Lighting

Thank you for sharing your positive experience! We appreciate your feedback and look forward to serving you again!

Classificada 3 em 5 estrelas

How can I use my points to pay?

15 de outubro de 2024
logótipo da Sun Bright Lighting

Resposta da Sun Bright Lighting

To redeem your points, simply visit our website and log in to your account. On the bottom left of the screen, you'll find the "Rewards" pop-up icon. Click on it, then select "Ways to Redeem" to view the qualifying discounts available. Once you've redeemed your points, you'll receive a discount code that you can apply to your next purchase.

Don't forget, you can also take advantage of our Black Friday 15% discount on all products, available through the end of November 2024!

Classificada 1 em 5 estrelas

I never received my lights and I was…

I never received my lights and I was supposed to have a credit back and still have not received confirmation on that order.

10 de outubro de 2024
logótipo da Sun Bright Lighting

Resposta da Sun Bright Lighting

Hello, we notified you the day of your order that the items were out of stock and on back order until further notice and you opted in for keeping the order in back order and to have them shipped once back in stock. They are still out of stock as we are waiting on port issues. If you would like to cancel and refund the order then we can do that as well. Please email us and let us know how you would like to move forward. Thank you!

Classificada 5 em 5 estrelas

Positive Experience

Easy ordering, timely communications on delivery, efficient process on prior return and final product worked perfectly.

30 de setembro de 2024
logótipo da Sun Bright Lighting

Resposta da Sun Bright Lighting

Thank you for sharing your positive experience! We appreciate your feedback and look forward to serving you again!

Classificada 5 em 5 estrelas

Very difficult item to find and a great price.

You offer a great price on an item that is very difficult to find. We are happy with the service and the product. Your product appears to be more durable than the original item. We will be back for more of this item.

26 de agosto de 2024
logótipo da Sun Bright Lighting

Resposta da Sun Bright Lighting

Thank you very much Jerald! We're glad you were happy with the quality of the product

Classificada 1 em 5 estrelas

Wrong lights sent to me

I hav yet to get a reply to my return text to your representative who said you sent the lights I requested & I replied that they were not & sent a pic w/ my text showing the incorrect light that was sent. I think the persons name is Poyang.

22 de julho de 2024
logótipo da Sun Bright Lighting

Resposta da Sun Bright Lighting

Hello,
We do not have a text option for customer service. But we did see your email you sent recently, and we have responded and taken care of the wrong light that was sent to you. The replacement has already been shipped out to you and should have arrived by now. Our team emailed you the tracking of the replacement item. Please email or call us if you have yet to receive it.

Classificada 5 em 5 estrelas

Homeowner

Very quick & responsive. Lights were what I expected especially the color .Easy to install.

15 de julho de 2024
logótipo da Sun Bright Lighting

Resposta da Sun Bright Lighting

Thank you for your feedback! We appreciate your kind words and look forward to assisting you again in the future!

Classificada 5 em 5 estrelas

Love these lights!

Lights came quickly and we love them. Installed easily and look great!

14 de julho de 2024
logótipo da Sun Bright Lighting

Resposta da Sun Bright Lighting

Thank you for your feedback! We appreciate your support and hope they continue to brighten up your space!

Classificada 5 em 5 estrelas

Fair price and quick shipping

I found my lighting project needs were fair priced and the shipping was very fast.

9 de julho de 2024
logótipo da Sun Bright Lighting

Resposta da Sun Bright Lighting

Thank you for your review! We appreciate your business and look forward to helping with any future lighting projects!

Classificada 1 em 5 estrelas

SHOP ELSEWHERE

Ordered an expensive transformer stainless steel wifi enabled unit for one of my clients. Turns out it did not have wifi even though the product page said it did and had a video explaining how to use it. No other options or upgrades to get a wifi, customer service said the wifi description shouldnt have been there.

Client said it was turning on/off.

I called customer service and they said yes they have been having problems with those (but they still sent it out?) and they suggested a plugin which has nothing to do with the problem and would require my client to download a diff app to control the plugin so when transformer turned off and malfunctioned they could turn it back on with separate plugin cord.

RIDICULOUS solution.
Not helpful.

28 de janeiro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

The products did not perform well

The products did not perform well. The power supply had issues, the kit was 3 years old, and the lights program was not functioning. While customer service did respond to my calls, the solutions were not timely.

12 de maio de 2024
logótipo da Sun Bright Lighting

Resposta da Sun Bright Lighting

Hello Richard, we spoke on the phone this past Saturday which I believe was the first call from you regarding this issue. We tried providing a solution for you but I'm not sure what you mean by the kit was 3 years old as you just purchased it last month. Let us know if there is any other solution we can provide for you in regard to the defective transformer which I had told you that we can replace for you if you'd like. Feel free to give us a call again, we will be here to help.

Classificada 1 em 5 estrelas

Shop Elsewhere

Purchased 2 outdoor lamps that both arrived previously USED. One arrived with 2 stripped wires and the other had cauking on it. Submitted 2 color photos after paying electrician to install the system. Submitted photos and received a RMA for return of two units. Rather than wait for replacement they had me purchase an additional 2 more units and wait for credit. Low and behold I ship the 2 units back and they have the nerve to credit only one after they agreed on the RMA #7USWWPNF to accept both. The arrogance of this company to go back on their word is absolutely appalling to say they arrived USED is disgusting. As they sent us USED landscape lights to begin with. Best advice is to avoid this company at all costs as they are abusive in business dealings and do not honor their word whatsoever. Shop elsewhere!!!

16 de dezembro de 2023

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais