We visited Sunnamusk in Whitechapel to pick out Eid gifts for our parents and parent in-laws, and honestly, the experience was beautiful from start to finish. Asad greeted us so warmly and made us... Ver mais
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Localização
Alterar localização2, 75 Whitechapel Road, Shadwell, E1 1DU London, GB
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Leia as opiniões dos outros
Visited Sunnamusk Aldgate yesterday 9th January and was greeted by Asad and Hamza they were both really good and polite.. I went to buy Evanta which I did but ended up buying Blue eyes, golden dus... Ver mais
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Staff constantly trying to upsell and pressuring me to buy several perfumes when I only went in there to buy just 1 gift item. Kept making me smell like 10 different scents and trying to force me to b... Ver mais
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I had a great experience at the Whitechapel branch. I had a lot of questions and wanted to smell half of the scents in the store and the employees were very helpful and patient. In the end I ended up... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
Informações de contacto
2, 75 Whitechapel Road, Shadwell, E1 1DU, London, Reino Unido
4,3
Excelente
230 opiniões
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Stuck up posh twatttt
28 de outubro de 2023
I have been using these oils for years…
I have been using these oils for years and some are beautiful ❤️ Recently though I was convinced by the salesperson to try a new oil I bought it and on the way home I decided from the tester that it didn't suit me at all. I immediately called the store and there was no way of getting through so I went back the next day to be told I could not exchange it. This is pretty unfair considering I bought 3 and purchase regularly so make sure you understand that you cannot exchange some products at this store.
1 de novembro de 2023
Always the best experience when I…
Always the best experience when I visit. The reps are always knowledgeable about the fragrances and let me sample products. My goto fragrance here is Abid Ambre.
24 de outubro de 2023
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Lovely shop and staff very helpful
16 de outubro de 2023
Resposta da Sunnamusk London - Aldgate
Hi Niamh,
Thank you for your kind words about our shop and the helpful staff. We appreciate your feedback, and we'd love to hear more about your experience. To help us make it a 5-star experience for you next time, please let us know which specific shop you are referring to, and any suggestions or feedback you have in mind. You can reach out to us at online@sunnamusk.com, and we'll take your input into consideration to improve and ensure your next visit exceeds your expectations. Your satisfaction is our priority, and we're here to make your experience even better.
Brilliant delivery and beautiful…
Brilliant delivery and beautiful packaging. Thank you Sunnamusk
7 de outubro de 2023
I’ve got pretty much everything from…
I’ve got pretty much everything from sunnamusk the scents are fabulous, long lasting and total quality , I get compliments all the time and people asking what I’m wearing , victory is particularly nice and very long lasting .. total quality hand made scent
1 de outubro de 2023
I bought Forever
I bought Forever, and surprisingly it's available only in 100 ml bottle. A discount could have justified the price.
5 de outubro de 2023
Resposta da Sunnamusk London - Aldgate
Hi Hemant,
Thank you for your recent purchase of Forever, and we appreciate your feedback regarding the available bottle size and pricing. We apologise for any inconvenience you may have experienced due to the absence of a discount.
We understand your expectations, and your feedback is important to us as it helps us improve our offerings. While we may not have a discount available at this time, we are continuously exploring ways to enhance the value of our products and the overall shopping experience for our customers.
Great products
3 de outubro de 2023
One of best recommeonded everyone who…
One of best recommended everyone who loves oud or oil perfume
1 de setembro de 2023
This company is outstanding
This company is outstanding. Despatched very quickly the range of oils are tremendous. Perfumes are beautiful and I have so many comments on them. Even from strangers. Highly recommended and they’re certainly on the top of my list. Thanks guys
1 de setembro de 2023
My order which was a birthday gift was…
My order which was a birthday gift was professionally dealt with, despatched on time and arrived as promised. My only qualm is that were no samples included in the package, as was on previous occasions when I used the service. Otherwise the transaction occurred very smoothly. I am happy. Many thanks
6 de setembro de 2023
Sunnamusk helped sort a little issue…
Sunnamusk helped sort a little issue out for me, very supportive and kind. Lovely oils wouldn’t hesitate to buy again and highly recommended trying
21 de agosto de 2023
Opinião espontânea
Really disappointed with this batch…
Really disappointed with this batch order. I usually buy from Sunna Musk for about year and half now. Oud Cambodi was the best perfume oil I’ve got. So this time I bought a larger bottle but the scent is very distinct than the previous one. The new one seems very dense of one ingredient which doesn’t elevate the perfume for too long.
17 de julho de 2023
Resposta da Sunnamusk London - Aldgate
Dear Arshad
We apologise for the issue you have been facing with your recent Oud Cambodi purchase. To resolve this issue and ensure your satisfaction, please contact us at online@sunnamusk.com, and our team will assist you promptly.
Thank you for your understanding.
Kind Regards
Customer Service
Sunnamusk London
Came very quick
31 de julho de 2023
It is really nice I like the perfume…
It is really nice I like the perfume smell and shipping in next days subhanAllah I'm really happy with it
4 de julho de 2023
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