As always, Siddika was amazing. Very helpful, patient and knowledgeable. Every time i have been there, she has been so helpful. All the staff at Bluewater were polite, never came across as pushy snak... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoPKWY, DA9 9ST Dartford, England, GB
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Leia as opiniões dos outros
Bought a bottle of ALLURING EMPRESS in blue water on Saturday 06/07/2024 and am very disappointed,the tester in the shop was great but mine doesn’t even last an hour I live about 80 miles away from th... Ver mais
A empresa respondeu
Second time visiting Sunnamusk at Bluewater and the staff are always so helpful and attentive. Good range of products and I can always find what I’m looking for with their help. Service here just fee... Ver mais
A empresa respondeu
Beautiful , unique, perfume . I absolutely love sweet escape . My new favourite scent. The shops and assistants are a delight ..both my sister and I bought our scented oil perfumes and my young niece... Ver mais
Informações sobre a empresa
Escrito pela empresa
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
Informações de contacto
PKWY, DA9 9ST, Dartford, England, Reino Unido
4,9
Excelente
134 opiniões
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GREAT CUSTOMER SERVICE!
GREAT CUSTOMER SERVICE!
Amazing perfume. Lasts all day, rich opulent scent that everyone comments on. I even bought some as a gift. Thank you for the freebies also!
13 de setembro de 2025
Resposta da Sunnamusk London - Bluewtaer
Hi Catherine,
We’re so happy to hear you’re loving your perfume and that others are noticing too! Thank you for choosing Sunnamusk and for sharing the love with gifts—we can’t wait to serve you again.
Kind regards,
The Sunnamusk Customer Care Team
Fantastic experience
I was served by the most knowledgeable person about the different products and her advice was very much appropriated.
She introduced me to a new perfumed oil and I love it.
7 de setembro de 2025
Resposta da Sunnamusk London - Bluewtaer
Hi Iwona,
Thank you for your wonderful feedback! We’re thrilled our staff could introduce you to something new you now love. We look forward to welcoming you back soon.
Kind regards,
The Sunnamusk Customer Care Team
Bought my daughters first special…
Bought my daughters first special perfume & she liked the scent being offered, not bad for her first up market choice, thankful to the young lady who served us
7 de setembro de 2025
Resposta da Sunnamusk London - Bluewtaer
Hi Miss Sukhbir,
We’re delighted to hear your daughter enjoyed her first special perfume with us! Thank you for trusting Sunnamusk for such a memorable purchase.
Kind regards,
The Sunnamusk Customer Care Team
Engaging, welcoming and informative...
The ladies in the store were engaging, welcoming and informative. Their enthusiasm for the products they sell was infectious and impelled me to purchase Sunnamusk merchandise. I would love to employ such a warm inviting team.
9 de setembro de 2025
Resposta da Sunnamusk London - Bluewtaer
Dear Dawn,
Thank you for this wonderful feedback! We’re delighted to hear that our team made such a positive impression and that their warmth and enthusiasm enhanced your experience.
Best Wishes,
The Sunnamusk Customer Care Team
Resposta da Sunnamusk London - Bluewtaer
Dear Darnell,
Thank you for your kind words! We’re delighted to hear that Vivian provided great and friendly service. We look forward to welcoming you back to Sunnamusk soon.
Best Wishes,
The Sunnamusk Customer Care Team
I had such a lovely experience with…
I had such a lovely experience with Sunnamusk London . I stopped by their store looking for a new fragrance, and the sales rep( Laura ) was incredibly helpful and sweet. She really took the time to understand what I like and guided me through several scents, patiently explaining and making thoughtful suggestions. Her kindness and enthusiasm made the whole experience feel so personal and enjoyable. I walked away with a fragrance I absolutely adore . Thank you again for such warm and professional service. Highly recommend Sunnamusk London if you’re looking for a beautiful scent and top-notch customer care!
29 de agosto de 2025
Resposta da Sunnamusk London - Bluewtaer
Dear Jenn,
Thank you for sharing your wonderful experience with us! We’re delighted to hear that Laura made your visit so special and helped you find a fragrance you adore. We’ll be sure to pass on your kind words to her. We truly appreciate your recommendation and look forward to welcoming you again soon.
Warm regards,
The Sunnamusk Customer Care Team
Good service
25 de agosto de 2025
Resposta da Sunnamusk London - Bluewtaer
Dear customer,
Thank you for your kind words! We’re delighted you’re happy with our service and look forward to welcoming you back soon.
Best Wishes,
The Sunnamusk Customer Care Team
Great smells that last all day
Super welcoming and when I told the lady what smells I liked she got it spot on !
30 de agosto de 2025
Resposta da Sunnamusk London - Bluewtaer
Dear Terri,
Thank you so much! We’re glad our team could help you find the perfect scent and that you had a great experience in store.
Best Wishes,
The Sunnamusk Customer Care Team
Hands down my favorite fragrance
Hands down my favorite fragrance. I’m addicted m to this shop and the amazing scents on offer. Victory and amber rose are the best fragrances I’ve ever smelt and my front runners for all occasions
31 de julho de 2025
Resposta da Sunnamusk London - Bluewtaer
Daniel,
We're happy to hear that you find our fragrances amazing! It's great to know that Victory and Amber Rose stand out as your favourites. Thank you for sharing your positive experience with our shop.
Best Wishes
The Sunnamusk Customer Care Team
Great service, lovely fragrances!
We went to the Sunnamusk shop in Bluewater and it was a most divine experience. Natalya served us. Not only did she know her stuff but she was so lovely and so professional. Every fragrance smelled were heavenly and the oils were so so good too! I ended up buying the Rose set with the hand cream and the candle as it had this oud-iness to it which I love generally. I’ll be back definitely to get thr other one that had a gold bottle.
4 de agosto de 2025
Opinião espontânea
Resposta da Sunnamusk London - Bluewtaer
Mel-Rose,
We're happy to hear that you had a divine experience in our Bluewater shop. We appreciate your kind words about the service you received and are so glad you loved the fragrances. Thank you for the positive feedback, and we look forward to your return.
Best Wishes
The Sunnamusk Customer Care Team
Amber rose is the best smell
The lady who served me was closing, but still kept great customer service and allowed me to purchase what I wanted.
23 de julho de 2025
Resposta da Sunnamusk London - Bluewtaer
Thank you for your kind words, Frankie. We truly appreciate your recognition of our team member’s dedication, even at closing time. We're so glad you were still able to make your purchase — enjoy your fragrance!
Best Wishes
The Sunnamusk Customer Care Team
The sales representative provided…
The sales representative provided excellent service in helping us find the scent we were looking for.
6 de julho de 2025
Resposta da Sunnamusk London - Bluewtaer
Hey NN,
Thank you for your great feedback! We’re glad our sales representative could assist you in finding the perfect scent.
Kind regards,
The Sunnamusk Customer Care Team
Friendly well informed staff
Friendly well informed staff, not rushed into a purchase given time to find what i liked.
7 de julho de 2025
Resposta da Sunnamusk London - Bluewtaer
Hey Iain,
Thanks so much for your thoughtful feedback! We’re so glad you felt comfortable and unrushed — finding the perfect scent should always be a personal experience, and we’re delighted our team supported you in that.
Kind Regards
The Sunnamusk Customer Care Team
Exeptional customer service
Assisstant was really helpful and showed the best options available. Exeptional customer service. Love the products that we purchased😊
29 de junho de 2025
Resposta da Sunnamusk London - Bluewtaer
Hi Erika,
Thank you for such a lovely review! We're so pleased you loved the service and your products. We hope you enjoy every drop!
Kind regards,
The Sunnamusk Team
Excellent staff and service.
21 de junho de 2025
Resposta da Sunnamusk London - Bluewtaer
Hi Kehinde,
Thank you! We’re delighted you were happy with the service.
Kind regards,
The Sunnamusk Team
Resposta da Sunnamusk London - Bluewtaer
Hi Kayliah,
Thank you for your lovely review! We're always here to make sure you have the best possible experience.
Kind regards,
The Sunnamusk Team
Excellent service
Excellent service, beautifully wrapped box and packaging. The perfume is really nice and each time I wear it the smell is beautiful and lasts.
2 de julho de 2025
Resposta da Sunnamusk London - Bluewtaer
Hi Amina,
Thank you for the glowing feedback! We’re so happy to hear you loved both the unboxing experience and the fragrance itself.
Warm regards,
The Sunnamusk Team
Hyped and overpriced
I went to the store in the Bluewater London. My boys had heard the ads alot and I thought I would treat them to something nice. The perfumes were really overpriced and the few that were on offer did not smell good. The shop assistant kep trying to guide us to the most expensive produce and upgrade to larger bottles which were £60-70 but we were not willing to spend that much. In the end bought a small bottle of an oil we liked the smell off which cost £30. We noticed some sample bottles on the counter which were another £10. Came in a nice bag but really not worth the price for what is potentially Attar (perfumed oil).
28 de junho de 2025
Resposta da Sunnamusk London - Bluewtaer
Dear Nabeela,
Thank you for sharing your experience. We’re sorry to hear you felt the prices didn’t reflect the value and that you felt pressured in-store. This is certainly not how we want our customers to feel. Our staff are trained to guide, not upsell, and we’ll be feeding this back to our team. We appreciate your support and hope we can provide a better experience next time.
Kind regards,
The Sunnamusk Customer Care Team
great service
14 de junho de 2025
Resposta da Sunnamusk London - Bluewtaer
Hey Shabana,
Thank you for your kind words — we're glad to hear you had a great service experience and hope to welcome you back again soon!
Kind Regards,
The Sunnamusk Customer Care Team
Very knowledgeable staff
25 de maio de 2025
Resposta da Sunnamusk London - Bluewtaer
Hey Kyra,
We appreciate your kind words about our team’s expertise. Thank you!
Kind Regards,
The Sunnamusk Customer Care Team
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