Sunnamusk London - Cabot Circus Opiniões 42

TrustScore: 4.5 em 5

4,6

Cabot Circus, Glass House, BS1 3BX Bristol, Broadmead, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The only drawback was a very loud customer, which made it harder to focus while choosing fragrances. That said, this was not a reflection of the sales team. We were greeted on arrival, given the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really nice fine oil, recommended by the lovely Alexandra from Cabot’s shop. She was very knowledgeable about all the different perfumes and oils and helped me to find the best one for me. I’ll defini... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

The most embarrassing f day ever. I paid for my purchase all went through pending in my bank account/ your recipet said paid and I get a call 5 mins later from your branch manage... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I came across the shop at Cabot Circus and was intrigued as I've always loved perfume oils. The assistant was very helpful and from the description of what I liked, selected the perfect perfume. The p... Ver mais


Informações sobre a empresa

  1. Perfumaria
  2. Fornecedor de cosméticos e perfumes
  3. Loja de cosméticos

Escrito pela empresa

Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.


Informações de contacto

  • Cabot Circus, Glass House, BS1 3BX, Bristol, Broadmead, Reino Unido

4,6

Excelente

TrustScore: 4.5 em 5

42 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Classificada 5 em 5 estrelas

Excellent product

Excellent product, smell amazing and good feed from friend and family with compliments

Excellent customer service staff will engage and know the product well talk about layering and give you a different experience and eye-opener in regards to perfume

I will be visiting again.

28 de novembro de 2025
logótipo da Sunnamusk London - Cabot Circus

Resposta da Sunnamusk London - Cabot Circus

Hi Ricco,

Thank you for your wonderful feedback! We’re delighted that you enjoyed both the product and our customer service. We look forward to welcoming you back soon.

Kind regards,
The Sunnamusk Customer Care Team

Classificada 5 em 5 estrelas

the whole experience was amazing

the whole experience was amazing! the staff was helpful and wonderful. I was gonna buy a small size perfume oil but ended up buying a whole gift set!!

29 de novembro de 2025
logótipo da Sunnamusk London - Cabot Circus

Resposta da Sunnamusk London - Cabot Circus

Hi Thoon,

Thank you for your fantastic review! We’re so pleased you had an amazing experience in store and left with a gift set you love.

Kind regards,
The Sunnamusk Customer Care Team

Classificada 5 em 5 estrelas

Very good customer service

Very good customer service. Excellent product. Made to feel welcome and staff took time with me to explain the products and the offers available.

13 de novembro de 2025
logótipo da Sunnamusk London - Cabot Circus

Resposta da Sunnamusk London - Cabot Circus

Hey Michelle

Thank you for the fantastic review — we’re delighted you felt welcomed and well looked-after!

Best wishes
The Sunnamusk Customer Care Team

Classificada 5 em 5 estrelas

Great customer service!

10 de outubro de 2025
logótipo da Sunnamusk London - Cabot Circus

Resposta da Sunnamusk London - Cabot Circus

Hi Yasmin,

Thank you for your kind words! We’re delighted to hear you enjoyed our customer service.

Kind regards,
Sunnamusk Customer Care Team

Classificada 5 em 5 estrelas

Bristol Store

Ying and the team in the Bristol store were amazing and definitely went above and beyond with a customer service issue I had. Thanks girls!

19 de agosto de 2025
Opinião espontânea
logótipo da Sunnamusk London - Cabot Circus

Resposta da Sunnamusk London - Cabot Circus

Dear Dimple,

Thank you for sharing your experience! We’re delighted that Ying and the Bristol store team went above and beyond to help you. We’ll be sure to pass on your kind words!

Best Wishes,
The Sunnamusk Customer Care Team

Classificada 5 em 5 estrelas

Wonderful fragrances and great service

Wonderful fragrances, strong aromatic and very special. Get more comments wearing Sunnamusk than anything else.

Service in the Bristol store always great, friendly helpful staff. Very impressed.

3 de maio de 2025
logótipo da Sunnamusk London - Cabot Circus

Resposta da Sunnamusk London - Cabot Circus

Thanks, Sam! We’re so pleased you’re enjoying the fragrances and great service at our Bristol store.

Kind Regards,
The Sunnamusk Customer Care Team

Classificada 5 em 5 estrelas

The shop assistant was very helpful and…

The shop assistant was very helpful and patient. I bought a couple of fragrances at Christmas and was super happy. I wanted to sample other scents and layering. She was very knowledgable.

29 de abril de 2025
logótipo da Sunnamusk London - Cabot Circus

Resposta da Sunnamusk London - Cabot Circus

Thank you, Josie! We’re delighted you had a great experience sampling and learning about scent layering.

Kind Regards,
The Sunnamusk Customer Care Team

Classificada 5 em 5 estrelas

Incredible scents

Went into the store in cabot circus, such friendly service. Absolutely incredible perfumes, can't stop smelling it and already bought more online once I got home! Amazing scents for women and men

12 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great service, great products, good prices!

I came across the shop at Cabot Circus and was intrigued as I've always loved perfume oils. The assistant was very helpful and from the description of what I liked, selected the perfect perfume. The price was good for an oil based fragrance so I'm enjoying the one I've bought and look forward to experimenting with others.

18 de dezembro de 2024
Classificada 5 em 5 estrelas

Staff were great.

Staff were great.
I love the perfume and oils.
However I think something needs to be done about quality control as the parfum once u wear it does not last very long.

29 de outubro de 2024
Classificada 1 em 5 estrelas

Store assistant wasn’t very helpful.

Store assistant wasn’t very helpful.

9 de outubro de 2024
logótipo da Sunnamusk London - Cabot Circus

Resposta da Sunnamusk London - Cabot Circus

Dear Nana,

Thank you for your feedback. We're sorry to hear you didn’t have a helpful experience. Please reach out to us at online@sunnamusk.com, and we’ll be happy to assist you further.

Kind regards,
Sunnamusk

Classificada 1 em 5 estrelas

I got to the shop and i went through…

I got to the shop and i went through most of ur products. The shop employees were not too happy about the criticism i had for the perfume and didn't inform me about the 10% off first purchase. I had to pay full price for the cologne. While when one of my friends went back to the shop they got 10% off first purchase. I wont support the shop in Bristol again!

15 de agosto de 2024
logótipo da Sunnamusk London - Cabot Circus

Resposta da Sunnamusk London - Cabot Circus

Hey,

Thank you for your feedback.

We're sorry to hear about your experience and appreciate your comments. We strive to ensure all customers receive the best service, including information about promotions. Please reach out to us at online@sunnamusk.com so we can address this issue and make it right.

Kind regards,
Sunnamusk

Classificada 5 em 5 estrelas

Excellent service

Excellent service, the manager knew all of the products and was able to match me to the perfect scent after discussing different bases and fragrances I normally opt for.

15 de junho de 2024

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