Sunnamusk London - Manchester Arndale Opiniões 73

TrustScore: 4.5 em 5

4,6

Opposite Office, Main Entrance, M4 1AZ Manchester, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I purchased Abid Ambre and Golden Dust in SunnaMusk Manchester Arndale. The testers both smelt amazing and quite unique. Hope the purchased ones smell as good and are very long lasting when they're us... Ver mais

Classificada 5 em 5 estrelas

The opening notes of Suunamusk Evanto are a combination of bergamot and zesty grapefruit, very similar to Creed Aventus. Because it's an oil the concentration is fantastic and lasts all day... a lit... Ver mais

Classificada 4 em 5 estrelas

Staff very helpful and friendly. Downside was that there was quite a restricted choice of perfumes available including the choices that my wife would have bought Accept that the perfume could have... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Do you want to get yourself a fragrance that’s going to get lots of attention and stands out from the crowd? Now we all know we love a Dior savage or a bleu de Chanel but it’s so common nowada... Ver mais


Informações sobre a empresa

  1. Perfumaria
  2. Fornecedor de cosméticos e perfumes
  3. Loja de cosméticos

Escrito pela empresa

Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.


Informações de contacto

  • Opposite Office, Main Entrance, M4 1AZ, Manchester, Reino Unido

4,6

Excelente

TrustScore: 4.5 em 5

73 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

Excellent product

Excellent product and lovely design and quality
Especially the oil bottle

20 de abril de 2026
logótipo da Sunnamusk London - Manchester Arndale

Resposta da Sunnamusk London - Manchester Arndale

Dear Fatima

Thank you for your wonderful feedback. We’re delighted to hear you are happy with the product, design, and quality, especially the oil bottle!

Kind Regards
The Sunnamusk Team

Classificada 5 em 5 estrelas

Good customer relations.

6 de março de 2026
logótipo da Sunnamusk London - Manchester Arndale

Resposta da Sunnamusk London - Manchester Arndale

Dear Ludare

Thank you for your lovely feedback. We’re delighted to hear you had a positive experience with our customer Service!

Kind Regards
The Sunnamusk Team

Classificada 5 em 5 estrelas

Scent lasts all day!!

Scent lasts all day!!
Great price
Quick delivery

1 de setembro de 2025
logótipo da Sunnamusk London - Manchester Arndale

Resposta da Sunnamusk London - Manchester Arndale

Dear Steve,

Thank you for your feedback! We’re thrilled to hear you’re enjoying the lasting fragrance, quick delivery, and great value.

Best Wishes,
The Sunnamusk Customer Care Team

Classificada 5 em 5 estrelas

Beautiful fragrances

Beautiful fragrances. Amazing service online. Amazing service at the store. Highly recommend, fragrance has lasted for hours. And they’re all individual unique and beautiful.

1 de setembro de 2025
logótipo da Sunnamusk London - Manchester Arndale

Resposta da Sunnamusk London - Manchester Arndale

Dear Hayley,

Thank you for your lovely feedback! We’re delighted you’re enjoying the unique fragrances and excellent service both online and in-store.

Best Wishes,
The Sunnamusk Customer Care Team

Classificada 5 em 5 estrelas

Customer service was excellent

Customer service was excellent. Didn't feel rushed at all gent was very patient and polite. Everyone loved there presents and the oils lasted for 2 days on my skin . Can't wait for my next purchase 🤗

31 de julho de 2025
logótipo da Sunnamusk London - Manchester Arndale

Resposta da Sunnamusk London - Manchester Arndale

Aaliyah,

We're glad you enjoyed your experience and that everyone loved their presents! We appreciate your kind words regarding our customer service and the longevity of the oils. Thank you for your positive feedback; we look forward to your next purchase!

Best Wishes
The Sunnamusk Customer Care Team

Classificada 5 em 5 estrelas

The customer service is like no other

The customer service is like no other. Get back to you straight away and always with a resolution.

Thank you

14 de julho de 2025
logótipo da Sunnamusk London - Manchester Arndale

Resposta da Sunnamusk London - Manchester Arndale

Hey!

Thank you so much, Chanel, for your kind words! We're thrilled to hear our team made a great impression — we're always here to help. 💛

Best Wishes
The Sunnamusk Customer Care Team

Classificada 5 em 5 estrelas

…Samples of product given freely.

I have samples given to me by your sales representative on a number of occasions during my visit to Manchester shopping centre. DO NOT STOP THIS. THIS IS WHAT TRIGGERS MY PURCHASE. THANK YOU.

12 de abril de 2025
logótipo da Sunnamusk London - Manchester Arndale

Resposta da Sunnamusk London - Manchester Arndale

Thank you, Basirat! We’re thrilled the samples helped you discover your favourites. We truly appreciate your support and feedback!

Kind Regards,
The Sunnamusk Customer Care Team

Classificada 5 em 5 estrelas

The number 1 go to brand for unique posh fragrances

Do you want to get yourself a fragrance that’s going to get lots of attention and stands out from the crowd? Now we all know we love a Dior savage or a bleu de Chanel but it’s so common nowadays.

It was only a few years back I discovered Sunnamusk in Manchester Arndale and since buying my first bottle of abid ambre it’s been my number one fragrance choice for going out. The smells are genuinely beautiful, unique and long lasting, presentation from store to box is just rich and exciting every time I go back for more!!

Today I laid my hands on their 15 year anniversary box at £90 and the lady in store was kind enough to offer me an additional candle free of charge which I’m so excited to use.

If you’re a man or woman tempted to try sunnamusk whether it’s an online or instore buy you MUST BUY AMBER ROSE, my all time favourite and it gets me the most compliments!

Highly highly recommend

1 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I love golden dust it really suits me…

I love golden dust it really suits me and I was surprised to see vanilla I hate vanilla but it’s only an undertone everyone remarks on how I smell a man walked passed me the other day and turned round and said can I just tell you that you smell gorgeous that doesn’t often happen when you’re 66 x

23 de setembro de 2024
Classificada 3 em 5 estrelas

They are ideally very nice smell

They are ideally very nice smell. Unfortunately, they have lost their quality. A few years ago, the oil used to be think, now watery. Also, the smell could last for days, not so any longer. I went to their Manchester store to complain, they advised I write a review. Am not longer impressed.

9 de junho de 2024
Opinião espontânea
logótipo da Sunnamusk London - Manchester Arndale

Resposta da Sunnamusk London - Manchester Arndale

Dear George,

Thank you for bringing this to our attention. We're sorry to hear about your recent experience with our products not meeting your expectations. We understand your disappointment regarding the changes in the oil consistency and the longevity of the scent compared to previous years.

Your feedback is crucial for us to address any issues and improve our products. We apologise for any inconvenience caused when you visited our Manchester branch. We value your loyalty and would like to make things right.

Please reach out to us directly so we can further discuss your concerns and find a solution that meets your satisfaction. Your satisfaction is important to us, and we appreciate your continued support.

Warm regards,
The Sunnamusk Team

Classificada 4 em 5 estrelas

Staff very helpful and friendly.

Staff very helpful and friendly.
Downside was that there was quite a restricted choice of perfumes available including the choices that my wife would have bought
Accept that the perfume could have been available in the coming days but as we are not in the area again in the near future it was slighty disappointing that her preferred choices were not available

29 de abril de 2024
logótipo da Sunnamusk London - Manchester Arndale

Resposta da Sunnamusk London - Manchester Arndale

Dear David,

Thank you for your feedback and for sharing your experience with us. We're glad to hear that our staff was helpful and friendly during your visit.

We apologise for the limited choice of perfumes available during your recent visit. We understand that it can be disappointing when preferred choices are not in stock, especially when you're not in the area frequently. Please know that we appreciate your understanding and will take your comments into consideration to improve our service.

If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out.

Warm regards,
Customer Service
Sunnamusk London

Classificada 1 em 5 estrelas

I visited the Manchester pop up during…

I visited the Manchester pop up during the week and was greeted by a woman i believe her name is Serena and she made me feel really uncomfortable and stupid. She was a very hostile person as when I asked her a question about the ingredients in the fragrances she replied with how on earth would I know with a smirk on her face. I then proceeded to ask her the price for the smallest bottle for a gift and she replied with I don’t understand why you can’t get the bigger bottle can you not afford it. My experience was really bad I feel like she was just trying to grab commission and shew me off. TERRIBLE COMPANY

21 de março de 2024
Opinião espontânea
logótipo da Sunnamusk London - Manchester Arndale

Resposta da Sunnamusk London - Manchester Arndale

Dear Lexie,

I am deeply sorry to hear about your unpleasant experience at our Manchester pop-up, particularly with Serena. Please accept my sincerest apologies for the discomfort and frustration you experienced during your visit.

Such behavior is entirely unacceptable and goes against the standards we strive to uphold in our customer service. Rest assured, I will investigate this matter further to address the issue and ensure it does not happen again in the future.

Please know that we value each and every one of our customers, and your feedback is crucial in helping us improve our services. I would like to extend an invitation for you to visit us again, where we will make every effort to provide you with the excellent service you deserve.

Once again, I apologise for the negative experience you had, and I hope to have the opportunity to restore your faith in our company.

Warm regards,

Customer Service

Classificada 1 em 5 estrelas

Sunna musk is a con don’t go near it

Sunna musk is a con don’t go near it, it smells lovely when you put it on but then the smell totally disappears, waste of money, stay away

10 de fevereiro de 2024
Opinião espontânea
logótipo da Sunnamusk London - Manchester Arndale

Resposta da Sunnamusk London - Manchester Arndale

Dear Joanna,

Thank you for sharing your experience with Sunnamusk, although we're truly sorry to hear that it didn't meet your expectations.

We genuinely apologise for any inconvenience caused by the product not retaining its scent as expected. Our goal is to ensure that every customer is fully satisfied with their purchase, and it's disheartening to learn that this wasn't the case for you.

In light of your experience, we'd like to offer you areplacement product. Please reach out to our customer service team at online@sunnamusk.com, and they will assist you promptly.

Thank you for bringing this matter to our attention.

Best regards,
Customer Service
Sunnamusk London

Classificada 5 em 5 estrelas

I buy before perfum Victory calk all…

I buy before perfum Victory calk all girl that was 6 month a go know i buy again anoter is better like Channel lerum more expensive no more smeling no long stay looking how smeling and I buy two today victoria and abid ambrę both 200ml only 117 amazing

26 de janeiro de 2024
Opinião espontânea

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