Our sales agent and the installation was very professional, knowledgeable and friendly. The customized motorized sunshade is made of high quality. The sunshade was available in the timeframe t... Ver mais
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The people from SPF were very well mannered, they worked fast and coordinated their efforts to accomplish a beautiful awning so desperately needed. They were very clean, picked up all the trash before... Ver mais
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Sales rep came prepared to show all possible models and accessories and was able to answer all our questions...kind of pushy on getting the deal. delivery was shorter than original timeline but had... Ver mais
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SPF were professional, knowledgeable, and their products were exactly what we needed!! Their team did a great job putting up the motorized blinds, cleaned up after themselves and showed us how to oper... Ver mais
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Informações sobre a empresa
Escrito pela empresa
SPF Screens & Awnings designs, manufactures, installs, and supports custom motorized outdoor shade and protection solutions for homeowners looking to create more comfortable, usable outdoor spaces. Family-founded and service-driven, SPF helps customers transform patios, lanais, decks, garages, and outdoor living areas with retractable screens, awnings, shades, and smart-home compatible products.
Informações de contacto
Estados Unidos da América
- sunprotection.com
4,9
Excelente
412 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The entire process from product…
The entire process from product introduction to installation was completed timely and professionally.
We absolutely love our outdoor space! We are able to enjoy it during the hot days of summer comfortably without having air conditioning.
12 de junho de 2026
Resposta da SPF Screens & Awnings
Thank you so much for your wonderful review! We're thrilled to hear the entire process was timely and professional. Even more importantly, we're so glad you're loving your new outdoor space and can enjoy it comfortably throughout the summer. Thank you for trusting SPF Screens & Awnings with your project, and enjoy your outdoor oasis!
Rough Customer Service Experience
Called the company to schedule a consultation for a large residential lanai awning project. Scheduled for today between 8:00 AM and 10:00 AM. Received an e mail and multiple texts confirming the appointment date and time.
My wife and I took time away from our business and sales person was simply a “no show” No e mail or multiple texts advising us there was a problem with our appointment today.
I contacted their sales number and was told the salesperson was not returning their own calls. Sales agent said we will offer you an exclusive $250 discount, the same discount in their advertisement in their add in “The Home Mag Tampa east, issue 7, 2026.
Understandably that things come up, but such an easy solve to pro actively contact the customer. Not a great day off for us and a lost sale for SPF Screens & Awnings.
27 de junho de 2026
Opinião espontânea
Resposta da SPF Screens & Awnings
Thank you for taking the time to share your experience. We sincerely apologize that we missed your scheduled consultation and, more importantly, that no one contacted you to let you know there was an issue.
We understand that you and your wife took valuable time away from your business, and we recognize how frustrating and disappointing that must have been.
This is not the level of communication or service we strive to provide. While unexpected situations can arise, you are absolutely right that a simple phone call or message should have been made to keep you informed. We are reviewing what happened internally to ensure this does not happen again.
We appreciate your honest feedback, as it helps us improve. If you're willing to give us another opportunity, we'd welcome the chance to make this right. A member of our management team is reaching out to your directly on this matter.
Sales and installation was very…
Sales and installation was very good….Only issue was that SPF had incorrect address (previous install address).
18 de junho de 2026
Resposta da SPF Screens & Awnings
Thank you for the 5-star review! We're so glad to hear you had a great experience with both our sales team and installation crew. We also appreciate you pointing out the issue with the incorrect address on file. We apologize for the mix-up and will use your feedback to help improve our processes moving forward. Thank you for choosing SPF.
All phases were great!
24 de junho de 2026
Resposta da SPF Screens & Awnings
Thank you for sharing your feedback, Ryan! We appreciate you taking the time to give us a review.
Excellent all around service
He timely of your representative with the home visit and pricing. The installation schedule to my availability and the excellent installation and cleanup of debris.
16 de junho de 2026
Resposta da SPF Screens & Awnings
Thank you for your kind review, Ellen, we really appreciate your feedback! Thank you for choosing SPF Screens & Awnings.
From sales visit to install everything…
From sales visit to install everything was super. Excellent communication. Price is higher but happy with the entire process and the quality of the product!
13 de junho de 2026
Resposta da SPF Screens & Awnings
Thank you for your kind words! We're thrilled to hear that you had a great experience from the initial sales visit through installation. We appreciate your recognition of our team's communication, craftsmanship, and product quality. Thank you for trusting us with your project!
Resposta da SPF Screens & Awnings
Thank you, Joann, for taking the time to give us a great review. Thank you for choosing SPF!
VERY UNPROFESSIONAL COMPANY
VERY UNPROFESSIONAL COMPANY. I had a confirmed appointmetn on 6/18/26 from 10am to 12pm. I arranged my schedule to accommodate this windows. No one showed up and thus, my time was completely wasted. In an industry where there are so many competitor companies, this company runs terribly. Don't waste your time and just pick another company.
18 de junho de 2026
Opinião espontânea
Resposta da SPF Screens & Awnings
Thank you for your feedback. We sincerely apologize for the missed appointment and understand how frustrating it is to set aside time and have no one arrive. This is not the level of service we strive to provide. We'd appreciate the opportunity to look into what happened and make things right.
Jesus and the other two guys were very knowledgeable of the work they performed
Jesus and the other two guys were very professional and kn
19 de junho de 2026
Resposta da SPF Screens & Awnings
Thank you, Alvin, for the kind words! We are glad you had a pleasant experience with SPF.
The quality of the screens material…
The quality of the screens material that we picked out & the shed it gives our backyard patio. & privacy
5 de junho de 2026
Resposta da SPF Screens & Awnings
Thank you for your review! We're thrilled to hear you're enjoying the quality of your screens, along with the added shade and privacy they provide for your backyard patio. Enjoy your outdoor space!
FIRST CLASS
Excellent installation team
Great product
Easy sales and order process
FIRST CLASS
7 de junho de 2026
Resposta da SPF Screens & Awnings
Thank you so much for the kind review, John! We are so glad you had a great process with our team. Thank you for choosing SPF!
The staff who visited to see the place…
The staff who visited to see the place was incredible. the price quote for that small area is astonishing and not a fair price. I might search for other vendors. but the professionalism of the staff is exceptional.
22 de maio de 2026
Opinião espontânea
Resposta da SPF Screens & Awnings
Thank you for your kind words about our team, and we're thrilled to hear they provided exceptional service. We understand your concerns about pricing and appreciate your honest feedback.
If you'd like to discuss the quote further, we're happy to help.
Great experience from start to finish!
6 de junho de 2026
Resposta da SPF Screens & Awnings
This is great to hear, Lonsdale, thank you for sharing your positive experience with us!
Very Please!
SPF Screens & Awnings delivered exceptional service from start to finish. Their team was knowledgeable, punctual, and clearly committed to quality. The installation was seamless, the craftsmanship was excellent, and the final product has already made a noticeable difference in comfort and curb appeal. I highly recommend them to anyone looking for reliable, high‑quality awnings.
30 de maio de 2026
Resposta da SPF Screens & Awnings
Thank you for your wonderful review and recommendation! We're thrilled to hear that our team's professionalism, craftsmanship, and attention to detail made such a positive impact on your home's comfort and curb appeal.
SPF were professional
SPF were professional, knowledgeable, and their products were exactly what we needed!! Their team did a great job putting up the motorized blinds, cleaned up after themselves and showed us how to operate them! Would definitely recommend them to others!!
30 de maio de 2026
Resposta da SPF Screens & Awnings
Thank you for your kind words and recommendation! We're so glad you're happy with your new motorized blinds, and we appreciate the opportunity to provide a professional installation and help you get the most out of your new shade solution.
Resposta da SPF Screens & Awnings
Hi Juan, we are very sorry to hear the installation was a problem. We will, and are doing, anything to make this right. Thank you for your feedback.
Very happy with sales
Very happy with sales, installation and final results! It’s beautiful! We are enjoying sitting outside all hours!
28 de maio de 2026
Resposta da SPF Screens & Awnings
Thank you so much for your kind words! We're thrilled to hear that you're happy with the sales process, installation, and final result. Thank you for trusting us with your project, and we hope you continue making wonderful memories outside for years to come!
I filled out the questions sent to us…
I filled out the questions sent to us in an email!
Everything was excellent!!!!
2 de junho de 2026
Resposta da SPF Screens & Awnings
Thank you very much, Barbara, for sharing your positive feedback with us. Thank you for choosing SPF!
Everything went smoothly from beginning…
Everything went smoothly from beginning to end
24 de maio de 2026
Resposta da SPF Screens & Awnings
Thank you for sharing your feedback with us, Frank! We are glad to hear the process was smooth from start to finish.
Professional
Employees are professional, courteous and prompt. The communication with SPF is outstanding! I would highly recommend and perhaps thinking of having them do another screen for me in the future.
23 de maio de 2026
Resposta da SPF Screens & Awnings
Thank you so much for your kind words and 5-star review! We truly appreciate you taking the time to share your experience. Providing professional service, clear communication, and prompt installation is what we strive for with every project.
we look forward to working with you again!
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