Really happy with our family pool. Easy service, I ordered, received next day. Assembled the pool and very happy with the product. Would and will definitely recommend.
A empresa respondeu
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Leia as opiniões dos outros
Our old KD above ground pool, which had served us well for 29 years, finally gave up the ghost last year. After researching options for a replacement it was clear that Sunshine Pools had the best off... Ver mais
A empresa respondeu
Ordered internet electric pool heater for our 16’x8’ above ground pool. Although this heater is only recommended for smaller pools, it is definitely making a difference. My kids didn’t use pool muc... Ver mais
A empresa respondeu
After some initial follow up regarding delivery, the pool arrived as agreed. It was well packed and everything needed was there. The building instructions were a little basic but ok once got the... Ver mais
A empresa respondeu
Informações sobre a empresa
- Piscina ao ar livre
- Loja infantil
- Loja de brinquedos para crianças
- Piscina
- Loja de materiais para piscinas
- Loja de brinquedos
Escrito pela empresa
Who Are We? We are the Above Ground Pool Specialists. We have been selling pools online since the early naughties. We were one of the first online retailers of Above Ground Pools and have a wealth of knowledge and experience we are happy to share with you. We are also one of the largest independent retailers of above ground pools online in the UK. We are a family owned and run business, based in Surrey, so you can be assured that you will be dealing with a UK based company. Our Expertise Whether you are purchasing your first Above Ground Pool or you need accessories for an existing pool we can help. You can call us, message us, or email us and we will be happy to talk you through your purchase and advise you on your options. Whatever your budget or size of garden we will have a pool for you. We are pleased to be able to offer our customers a ‘One Stop Shop’ – we sell all you need to get your pool up and running and start having fun in the sun.
Informações de contacto
Unit 7D, Shawlands Court, Newchapel Road, RH7 6BL, Lingfield, Reino Unido
- 01342835542
- sales@sunshinepools.co.uk
- sunshinepools.co.uk
4,8
Excelente
216 opiniões
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Very helpful
We had to collect as the pool we bought was end of stock and they were very accommodating! Would definitely use again!
27 de abril de 2024
Resposta da Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family enjoy the pool.
Kind regards
Customer Services
Good price, quick delivery
My above ground pool was a good price and arrived quickly (bought June 2023)
13 de junho de 2023
Resposta da Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family have been enjoying your pool.
Kind regards
Customer Services
Very helpful
Very helpful from start to finish, explained what we would need if going for salt version or chlorine, and how much of each.would recommend buying from them
20 de junho de 2023
Resposta da Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Resposta da Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Great pool, outstanding service
Great pool, competitive price, delivered promptly but what was outstanding was the after sales service and assistance in setting up the pool. Liz helped enormously in calculating the chemicals required for our pool and where to source them quickly. All in all, I could not recommend this company enough.
18 de julho de 2023
Opinião espontânea
Resposta da Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Excellent service arrived quicker than…
Excellent service arrived quicker than expected and very good quality
11 de junho de 2023
Resposta da Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Good product, poor cover
Good product, very robust when filled. However the cover is rubbish & has split after just 2 weeks! It needs a solar roller cover included in the price!
12 de junho de 2023
Resposta da Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Delivered late on promised date of…
Delivered late on promised date of delivery.. We never accepted delivery as it was too late for the required use but they held back almost £60 for ‘postage’.
5 de junho de 2023
Resposta da Sunshine Pools
Thank you for your review.
I’m sorry there was a delay in the item being delivered. The delivery day is not guaranteed, it is only indicative and delays in the courier networks can occur, as per our delivery policy.
As the delivery was refused, the courier charge of under £38 was withheld from the refund, as returns are at the customer’s expense, as per the returns policy.
Kind regards,
Customer Services
Resposta da Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Great service
Great service. A bit drawn out when we had a fault but sorted eventually.
11 de junho de 2023
Resposta da Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Easy to assemble and many hours of fun…
Easy to assemble and many hours of fun to date. Deliverd on time. Would recomend.
1 de junho de 2023
Resposta da Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
When we received the pool and it leaked…
When we received the pool and it leaked water....
Simple and most obvious thing to do was get the leaking one collected and send us another!
But no all sorts of issues can't send another..
What about the hundreds of gallons of water we've wasted and the time we now can't recover, kids can't play in the pool....
7 de junho de 2023
Resposta da Sunshine Pools
Thank you for your review.
We are sorry that there was a leak in the liner. Unfortunately, we do not know if there is a fault with the liner until the customer alerts us to it, as the pool sets come boxed into our warehouse.
We do not stock spare liners and the manufacturer prefers to communicate directly with customers on all their warranty claims as this is the quickest way to resolve any problems.
We are glad we could send you some patches, so you could continue to use the pool and the manufacturer will be sending you a new liner.
Kind regards,
Customer Services
Quick delivery and exactly as described…
Quick delivery and exactly as described - great value too.
5 de junho de 2023
Resposta da Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Quick dispatch and smooth delivery-pool…
Quick dispatch and smooth delivery-pool arrived just in time for the hot weather, the kids have been in it every day!
5 de junho de 2023
Resposta da Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and are glad your family are enjoying your new purchase.
Kind regards
Customer Services
Great service was a little worried…
Great service was a little worried ordering as such low prices . But great services . Even rsng to say sorry parcel was delayed by a day due to so many orders. Whuch wasnr a problem as kept me uodate
5 de junho de 2023
Resposta da Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Delivery issues
Very helpful online staff but issues with delivery . Product great though
5 de junho de 2023
Resposta da Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Delivery was great
Delivery was great. Drivers were great. Very polite and respectful.
23 de maio de 2023
Resposta da Sunshine Pools
Thank you for your review.
We really value your feedback and hope that you are enjoying your new pool.
Kind regards
Customer Services
ive not put up the pool yet but in…
ive not put up the pool yet but in terms of delivery, communication and advice sunshine pools have been excellent
29 de maio de 2023
Resposta da Sunshine Pools
Thank you for your review.
We really value your feedback and hope that you enjoy your new pool when you have assembled it.
Kind regards
Customer Services
Great pool
Quick delivery. Easy assembly. Best money spent this summer! Great pool for our family.
29 de maio de 2023
Resposta da Sunshine Pools
Thank you for your review.
We really value your feedback and hope that you are enjoying your new pool.
Kind regards
Customer Services
Resposta da Sunshine Pools
Thank you for your review.
We really value your feedback and hope that you are enjoying your new pool.
Kind regards
Customer Services
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