SunwurX Opiniões 

We've recently had new solar panels, a battery and an inverter set up at our 2 bed house. The transaction went from a shot in a dark query and quote, to a full survey, scaffold, and a single day's work getting everything hooked up and set up.

From the initial call, I have had Ryan as the surveyor who visited my home address to discuss options - was very thorough and helpful on calculating the current costs were were using from the grid and how much we'd offset in energy costs using solar in the future. Very friendly and honest recommendation on battery capacities as we wouldn't be consuming more than 11.5kWh from our battery from a full charge overnight, based on our usage.

Ryan has been very communicative, always made sure that he has seen any snags or any hold ups to resolution. We've had a slight hiccup on installation day, as the scaffolders unfortunately couldn't make the past 2 attempts due to van issues, but turned up after the ground level work was carried out. However Ryan and Kieran who kept in contact always kept me up to date on the progress and made sure the arrangements worked around when I could work from home.

The installers on the first installation day were prompt and managed to do all the ground electrical work in half a day, then the same again to do the panels once the scaffold was up and they returned the following Wednesday. The only small nitpick I have was that there was quite a fair bit of mess from packaging, cut cables and reels scattered outside the driveway and garden after the install, so had a bit of time taken out to tidy up myself. The installers were helpful with getting the FoxESS app set up and logged in, and explained how the panels performed and what I would be consuming, where to isolate the solar power if necessary etc.

All in all, solar and a battery is a must have if you are looking at trying to keep a consistent cost in electric across the board. Our grid usage will be the same throughout and based on our average we'd be paying around the same each month based on using solar and the battery alone. Worked especially well today as I needed the fan heater and the solar energy from a sunny day was very much helping with keeping the running costs down.

I was apprehensive on how the outcome was, but I would definitely recommend SunwurX for installing your solar panels and battery 100%. Special shoutout to Ryan, Kieran, Donna and Richard - thank you!

Ryan visited and explained all in details all questions was answered in professional way . I had postpone my installation due to build new extension will be definitely call you again in near future would definitely recommend them to others.

Alex visited, answered all my questions, brilliant no pressure explanation, recommend to anybody this company.

I was expecting a hard sell routine…
Alex was helpful, informative and amazingly honest.
Explained everything.
The system sounds perfect.
Decision to buy has not been made yet and I love the fact that there was no pressure to sign and seal the deal today.
Thinking time was ok and yes I accept there is always a time limit on any quote.
The quote was clear and well explained. Maybe not the cheapest but time was taken to explain how solar energy works and different types of systems.
Highly recommend.

We have just had solar panels fitted by SunwurX. I can honestly say everyone we came into contact with was very friendly, professional and extremely helpful.
Alex took his time to explain the whole process, costings and savings that xan be made. He was really honest and genuine with his advice. Alex secured us a competitive price we are happy with and the team made sure the whole installation went smoothly with no issues.
I particularly like that Alex set up a WhatsApp so we could ask questions anytime and nothing was ever too much trouble, this gave me confidence that he was genuine and not just trying to secure a sale. Our solar panels wasn't the cheapest, however we was very clear with what extra quality we was paying for.
I really appreciated the honesty and professionalism. Thank you to Alex and the team at SunwurX.

We recently had solar panels installed and honestly, the whole experience was so much easier and smoother than we expected.

From the very beginning, Alex who came to speak with us was incredibly approachable, friendly and easygoing. He explained everything clearly and was happy to answer any questions we had, no matter how many we asked! What we really appreciated was how realistic and honest he was throughout the process. We never felt like anything was being hidden or exaggerated, which made us feel really comfortable and confident in our decision.

The whole process, from the initial conversation through to having the solar panels installed, was quick, straightforward and hassle-free. We were actually surprised by how fast everything happened.

We were also genuinely surprised by how affordable the whole system was. We expected it to cost much more than it did, so that was a really pleasant surprise.

Overall, we’re really happy with Alex and his team and the whole experience. Would definitely recommend them to anyone considering solar panels.

They were with me every step of the way offering support

Great from start to finish great sales team not pushy and great installation team polite and 100% professional throughout

Clear presentation with no sales pressure. All of the team were very professional with the installation completed to a high standard and lots of pre and post communication

Nick came to our home at a time that suited us both. He was pleasant, friendly and well informed. He educated us both on our energy usage, bill and made sure the system would be beneficial for us in multiple ways. Taking our financial situation into account he really went the extra mile for us pre and post installation.

The instillation itself was speedy after the initial meeting & survey were carried out. During the install everything was ran through with myself before they carried out the works to make sure I was happy with how the system would look on the outside of our home.

Post installation we have been kept in the loop by Sharon, she kept us up to date on the certificates and checked in with myself and my partner to make sure our tariffs were set up correctly.

We are made up with our investment and the experience we have received.

Thank you

I really wish our experience was better. The only reason I’ve given two stars is that the person who initially called me to book a home visit/meeting was really nice and told me that if we have the meeting we’ll receive a no obligation, no pressure 28 day quote - they won’t contact us again after - and respect our decision on the product afterwards. Then the snake oil salesman came.

Bombarded us with a lot of information and numbers, ran through the slide presentation way too quickly for any human to comprehend, only showing the slides that depicted how good their product/company was. Then gave us the price and when we said we need to talk it though between us and sleep on it the pressuring started making us feel like we are stupid for not taking the deal and making the biggest mistake of our lives. Given us a better deal straight away on the price to try and persuade us to sign there and then.

Gave us by the end of the week to make a decision. When we declined the offer the next day we have received a shockingly unprofessional message that was clearly written out in a hurry and sent without reading it back misnaming myself and trying pit myself and my husband against each other, making assumptions about our life and relationship.

If after declining the offer we weren’t attacked, but thanked for our time, sent over the 28 day quote and left to think it through with respect we probably wouldn’t have ended this journey with sour taste in our mouths and an absolute no from us.

Really good service and good communication throughout.

Very polite and knowledgeable salesman, answered all my questions on how the system would work and where it would be best installed. Even after installation they have been keeping in contact with me, which I didn't expect. 5 out of 5 for me!

Very positive experience with this company. We knew very little about Solar other than it would cut our electricity bills. Alex who visited us was very polite and knowledgeable. He was able to answer all of our many questions without rushing us and is still keeping in touch after the installation to help us get the best from it. The office staff are extremely helpful too. We are happy to recommend SunWurx to our friends and family.

Run away.

I was quoted around £20,000 cash equivalent for a 15 kWh battery setup spread over a 20-year finance term. This is an investment that will never pay for itself in any calculation with reasonable figures.

Laughably, their salesman told me that I could expect to spend upward of £100,000 on energy over the next 30 years.

They tried to get me to accept on the spot, which was obviously never going to happen.

It is now over one week later and I am yet to receive the copy of their figures I requested (and which they agreed to send me). Why? Because they know that their quote cannot survive a simple internet search.