Super Escapes Travel Opiniões 

AXECL was very cooperative with my experience, and very knowledgeable with my questions, friendly and easy to talk to.

The call handler who originally booked our holiday had poor English and made several mistakes with our booking. I was booking for myself and two adult daughters. She got one of my daughters name wrong and so had to cancel her flight and rebook with a different reference. I was told holiday included hold luggage but last minute discovered it was one 10kg between the three of us. I would not recommend this company and would not use it again

Answered my question very quickly and resolved my issue. Very satisfied thank you

Rebecka was excellent we had a few things we needed to change and she was efficient, friendly and nothing was too much trouble … great customer service

Deane Wilson kindly helped sort out my query regarding cabin bags.

Good experience 👍🏽

Eva, was most helpful in answering my question. She spoke clearly and, was very pleasant.
Thankyou Eva

We have now spoken to Rio numerous times and once again the tickets for the 3rd time were wrong with Mr Christine ........
!!!!
Nothing to say really

I found Eva very helpful, as i needed the information very quickly, as i was going to board the plane in a few hours, and she sent it to me extremely quickly. A pleasant young lady.

Stuart was very helpful and patient. He was able to provide me the information that I required for my upcoming holiday.

I haven’t been on the trip that I have booked with Super Escapes yet. However, a gentleman called Benjamin, who took our booking, upgraded our room as a complimentary gesture, as our booking was for a special occasion.
Also I had to email with questions about our booking, and a member of staff called Rebecka was very quick to respond and helped me with everything I asked for. The customer service has been exemplary so far.

Stuart was very helpful in arranging all aspects of my holiday in Malta.
Chris Berlingieri

We had a bad experience with our holiday in November 25 and complained. Over a period of 5 weeks I was contacted once, if not twice a day, trying to push me into a lesser amount of compensation. We agreed on £50 (ridiculous) but I just wanted it all to stop.
I've heard nothing, surprisingly! Ive contacted the company many many times but nothing! Ive given up, as they expected mecto do I'm sure
So, if your holiday goes without a hitch, fine.
If not, and you complain, expect to be in it for the long haul 😡

Stuart dealt with the API details and advised that the boarding passes would be sent to me 24 hours before departure. His service was polite and proficient

Linda was very helpful.
She was quick answering my question .
Very happy with her manner.

Luke was very helpful and sorted every thing out, very easy to deal with 👍

Customer advisor Eva Petro she deald with my booking she is very professional I thank her ! Gyöngyi Kadir

Luke ws very good and helpful

The Customer service staff all have been very helpful, especially Eva who helped me with a query today.

I was unable to check in on the Ryanair App,so I emailed Super Escapes and they sent me an email stating that they had checked my partner and I on the Ryanair App,and Luke kindly told me what I needed to do to check in on the return flight back home.I was most impressed with the service,and the fact I was able to talk to a human instead of the awful bots that struggle to understand anything unless it is a standard request.Well done to Luke and his team.