Stay away. Customer service is shocking. The part was incorrect and they were adamant it was correct. Picture and description different to what was actually supplied. But apparently that's my fault!... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Easy to use website, very competitive prices when comparing with others. Items arrived promptly having paid extra shipping fees. Overall great experience. Noisy Boilermate now quite once more. Tha... Ver mais
Item ordered wasn’t in stock but company kindly sourced from a third party and shipped express in 2 days to far north highlands of Scotland at no additional cost. Impressive customer service. Would de... Ver mais
For me it all went wrong as I had been given a part number by Gledhill but when it arrived, it turned out to be wrong. Not the fault of Supplied Direct but they were very good in handling its return... Ver mais
As pessoas também visitaram
Parts Stay away
Stay away. Customer service is shocking.
The part was incorrect and they were adamant it was correct. Picture and description different to what was actually supplied. But apparently that's my fault!!
Would never use again. Ever!
9 de agosto de 2024
Opinião espontânea
Promptly delivered order - part works
The product was the correct spare part (another supplier had sent a similar part that did not fit despite labelling it with the spare part number I needed.
18 de janeiro de 2023
Impressive customer service
Item ordered wasn’t in stock but company kindly sourced from a third party and shipped express in 2 days to far north highlands of Scotland at no additional cost. Impressive customer service. Would definitely use again.
27 de fevereiro de 2023
All great thanks
6 de fevereiro de 2023
To long awaiting delivery
To long awaiting delivery. Ordered on Saturday, was told delivery Tuesday-Thursday. My delivery arrived Friday evening.
3 de fevereiro de 2023
Received an email 3 days after order…
Received an email 3 days after order placed saying order was cancelled. Refund took a further 3 days...why advertise and accept payment for orders they cannot fulfil
10 de janeiro de 2023
Great customer service
Product arrive fast but unfortunately was damaged, the customer service team were fast to respond and resolve the issue. A replacement was sent out fast.
Great service
12 de janeiro de 2023
Gledhill SysteMate 2000 ACB
Ordered a replacement ACB for a Gledhill SysteMate 2000 heating system. The ACB arrived quickly, was exactly what I ordered, fitted the ACB, followed the supplied commissioning instructions which were very clear and simple and system has worked fine ever since. Good prompt service and value.
5 de dezembro de 2022
Great all around service
Easy to use website, very competitive prices when comparing with others.
Items arrived promptly having paid extra shipping fees.
Overall great experience.
Noisy Boilermate now quite once more.
Thanks, great all around service.
5 de dezembro de 2022
Excellent service
Excellent service, very helpful, quick and efficient. The only company that was able to supply the part we required for our gas fire.
18 de novembro de 2022
Expensive delivery costs
I bought a thermostat for £20. Delivery was £10! It was by DPD my favourite delivery company, but didn’t even arrive next day (though I didn’t need next day). Need to rethink delivery costs.
14 de novembro de 2022
Tried to order a radiator but the supplier was unable to source stock.
We ordered the radiator but the company was unable to supply in a timeous manner so reimbursed us immediately. I thought this was was appropriate and honest.
24 de outubro de 2022
Great recovery from a delivery issue
My order arrived a week late and only after I called to find where it was. You might expect therefore that I would rate my experience lower. I did not do so because these things happen and the company’s response was exemplary. My message was passed on and two people returned my call within two hours. The second had found that DPD had failed to collect from their Warehouse. I was offered the option of a refund or delivery in two days. I opted for delivery and the product arrived as promised.
12 de outubro de 2022
I thought I had already reviewed!!
I thought I had already reviewed!!! Anyway item arrived on time but I did wonder what I was getting from the size of the box!!
29 de setembro de 2022
Great customer service
26 de setembro de 2022
Terrible service
27 de janeiro de 2022
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