logótipo da SupportPRO
Visitar o site

SupportPRO Opiniões 6

•
TrustScore: 4 em 5

4,2

Agência de consultoria de negócios e TI
Escreva uma opiniãoVisitar o site
Escreva uma opinião

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Informações sobre a empresa

  1. Agência de consultoria de negócios e TI

Escrito pela empresa

SupportPRO provides 24/7 transparent technical support over help desk and live chat for web hosting companies, data centers, server management companies, MSPs and other online service providers. SupportPRO started its journey in 2003 as a Server Management Company, later transforming itself into a comprehensive Managed Service Provider, offering a wide array of services such as CloudOps, TechOps, and DevOps. To provide stellar support to its customers, SupportPRO holds ISO 9001 2015 and ISO 27001 2013 certifications, making sure that it's customers get the highest service quality and data security. SuportPRO team consists of more than 100 full time certified server admins who work along with cloud architects and DevOps experts round the clock. These 100% RHCE, CPanel certified engineers have other advanced certifications in multiple domains and technologies. SupportPRO has been working with some of the global leaders in hosting industry for decades.This global client base is testament to SupportPRO's commitment to quality. SupportPRO is as an AWS Advanced Consulting Partner, reflecting it's vast experience in effectively managing AWS cloud services. Along with AWS, SupportPRO also collaborate with other cloud providers like Google Cloud ,Azure ,Oracle Cloud etc. SupportPRO has offices at 3 geographical location to serve it's customers better.

Informações de contacto

4,2

Bom

TrustScore: 4 em 5

6 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

The support is excellent

The support provided by SupportPro deserves credit, as they successfully resolved the critical issue we were facing. Everything is perfect; only the time taken to resolve the issue could be improved.

7 de dezembro de 2025
Opinião espontânea
logótipo da SupportPRO

Resposta da SupportPRO

Thank you so much for your feedback!
We’re delighted to hear that our team was able to resolve your issue and that you found the support experience excellent.
We truly appreciate your constructive comment regarding the resolution time which helps us to get better.
Thank you for choosing SupportPRO!

Classificada 5 em 5 estrelas

Best support team!

2 de julho de 2024
Opinião espontânea
logótipo da SupportPRO

Resposta da SupportPRO

Hello,

We appreciate your positive feedback! It's great to know that our efforts are making a difference.

Regards,
Reshmi S
Quality Analyst
SupportPRO.com

Classificada 5 em 5 estrelas

We tried several outsourced support…

We tried several outsourced support companies before SupportPro and all of them let us down in various ways.
We find SupportPro to be responsive and flexible to our business needs. The teams we interact with are friendly, polite and professional at all times. Where we have the rare issue that needs working through we can feed this back to them and they work positively with us to ensure a resolution to the issue. I'd highly recommend SupportPro if your business requires high quality support and ticket management.

2 de julho de 2024
Opinião espontânea
logótipo da SupportPRO

Resposta da SupportPRO

Hello Andrew,

We're delighted to hear that our service meets your expectations.

Thank you for the wonderful feedback

Regards,
Reshmi S
Quality Analyst
SupportPRO.com

Classificada 5 em 5 estrelas

A very professional and trustworthy…

A very professional and trustworthy outfit. Highly recommended!

21 de junho de 2024
Opinião espontânea
logótipo da SupportPRO

Resposta da SupportPRO

Hi,

We're happy to have fulfilled your expectations.
You can count on us, whenever you need!

Regards,
Sanil Mathew
Technical Manager
SupportPRO

Classificada 5 em 5 estrelas

Excellent Support Services - Highly Recommended!

We couldn't be more satisfied with Supportpro service. From the very start, their team demonstrated exceptional professionalism and expertise. They swiftly diagnosed and resolved many technical issues that our clients have had. Their 24/7 availability and prompt response time are truly commendable.
Moreover, their proactive approach to IT management has significantly improved our system's performance and security. Supportpro not only knowledgeable but also friendly and patient, making the entire experience seamless and stress-free.

20 de junho de 2024
Opinião espontânea
logótipo da SupportPRO

Resposta da SupportPRO

Hello Christos,

Thank you very much for your valueable comments.
Your feedback is precious to us and helps us continue to improve and serve our customers better.
Looking forward to continuing to serve you.

Regards,
Reshmi S
Quality Analyst
SupportPRO.com

Classificada 5 em 5 estrelas

The best in the business as far as I'm concerned.

I couldn't get any of the professional admins to help me with setting up a DNS Cluster between 2 servers. After much research, I came across SupportPro and they didn't hesitate to help out even though this is a strange request for most Admins for liability reasons. SupportPro got the job done in less than a couple of hours.

I'm very impressed by their professional and responsive support. I highly recommend their services for anything related to server support!

I will be returning over and over again for their support.

11 de fevereiro de 2024
Opinião espontânea
logótipo da SupportPRO

Resposta da SupportPRO

Hello,

Thanks for the wonderful feedback and sincerely appreciate your trust in us.
We're here to ensure your continued satisfaction.
Thank you once again for choosing SupportPRO!
We look forward to serving you with excellence in the future.


Regards,
Sanil Mathew
Technical Manager
SupportPRO.com

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais