I was glad to find exactly what I needed on your site via google search engine. The website is really clunky, not allowing you to get back to the item you put in the cart. Also I was pretty concerned... Ver mais
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Leia as opiniões dos outros
My items arrived very quickly and were beautifully packed. The quality of all the items I brought was great but unfortunately I had one item (a jacket) that was a little too big. I was able to set up... Ver mais
Surfside Supply quality is exactly what I was looking for. Materials are great, soft and yet substantial. Designs are stylish but not over the top. Ordering was easy, including some great sale piec... Ver mais
I got my first order of the lightweight khaki chino’s and love the feel, fit, and solid construction so I scored great sales on slub button down long sleeve (Prairie Sunset), knit button down with coo... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Surfside Supply Co.
Escrito pela empresa
Comfort Above All
At Surfside Supply Co., we live by one simple promise: Comfort Above All. Since 2013, we’ve been designing premium casualwear that captures the effortless spirit of East Coast living—easygoing, versatile, and made to move with you.
Crafted for Life’s Laid-Back Moments
Whether you're headed to the beach, grabbing coffee, or unwinding at home—Surfside is made to feel like your favorite day. Every detail is designed for comfort, with soft-touch fabrics, relaxed silhouettes, and timeless coastal vibes.
New York Roots. Coastal Soul.
We’re based in NYC but inspired by the sand, sea, and sun-soaked towns that define East Coast style. Our pieces bring together elevated simplicity with the ease of vacation wear.
60-Day Free Returns
We stand behind our gear. If you’re not completely satisfied, we offer free returns within 60 days—no stress, no hassle.
Join the Surfside Community
Discover exclusive drops, behind-the-scenes stories, and style inspo:
Free 60-Day Returns
Hassle Free Returns
At Surfside Supply Co., customer satisfaction is our top priority. We stand by the quality and comfort of our clothing, which is why we offer a 60-day hassle-free return policy. If you don’t love your purchase, you can return it for free, with options for a full refund or store credit. Shop with confidence, knowing that we’re committed to making sure every piece feels just right for you.
Informações de contacto
499 7th Ave, 17th Floor, 10018, New York, Estados Unidos da América
- (646) 481-0272
- info@surfsidesupply.com
- surfsidesupply.com
4,2
Bom
157 opiniões
Respondeu a 90% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Surfside Supply Co.
Glad to hear it! We strive to deliver quality gear and get it to you fast. Thanks for the support and for being part of the Surfside crew!
Very nicely wrapped package upon…
Very nicely wrapped package upon delivery. High quality material!
9 de junho de 2025
Resposta da Surfside Supply Co.
Appreciate the kind words! We put care into both the product and the presentation, so it’s great to hear that came through. Thanks for choosing Surfside—enjoy the gear!
I placed a recent order for a shirt on…
I placed a recent order for a shirt on sale and didn't pay close attention to the exacting availability of sizes. I then selected two of same shirt to take advantage of free shipping offer if my order reached a certain threshold. Later I did not confirm order specifics until UPS tracking indicated its delivery date when I then noticed the shirt size was wrong, small instead of large.
In short, my voice mal request of return authorization was not only honored but shipment was turned around and my account was credited in full.
It put a smile on this grumpy old man's face!
13 de junho de 2025
Resposta da Surfside Supply Co.
Thanks for the great review and for giving us the chance to make things right. We’re glad we could get it sorted quickly and appreciate you rolling with the mix-up. It means a lot to have your support, and we’re looking forward to getting you outfitted with the right gear next time!
Resposta da Surfside Supply Co.
Thank you so much for your kind words! We’re glad you appreciated the packaging and felt well taken care of. That means a lot to us. We hope you enjoy your purchase and keep spreading good vibes!
Nice clothing line - shopping experience and shopping cart UX needs improvement
My initial experience with a return was very frustrating, but the CS team was proactive and in the long run honored my return / giftcard on a sale item. The shopping cart should flag every item that is not fully refundable or noted it's a store credit. The check-out process will not honor a giftcard if another promo is running even if you delete the default promo & try to enter your giftcard #. However, my son & husband really like the quality of the fabric and the design of the clothing line. These are easy problems to fix, so I hope they make it a priority.
16 de maio de 2025
Opinião espontânea
Resposta da Surfside Supply Co.
We’re truly sorry for the experience you’ve had with our return process and customer support, this is not the standard we aim to uphold, and we appreciate you taking the time to share your feedback.
We want to acknowledge the issues you encountered when trying to initiate a return and use a gift card. We are currently working through a technical issue with our return software that is impacting both our gift card functionality and the ability to select the correct return outcome. We understand how frustrating this must be, and we apologize for the confusion and inconvenience it’s caused.
A member of our team will be reaching out to you shortly to help resolve this and ensure you receive a satisfactory solution.
As a small team of four, we currently provide customer support via email only, which helps us streamline communication and ensure that no inquiries get lost. That said, we recognize that this can make it harder to get quick answers, and we’re actively working on ways to improve the experience as we grow.
We sincerely appreciate your feedback and the opportunity to make things right.
Missing pockets
The reason for my purchase of 3 Lynn Shirt Jackets is because of the description of on-seam pockets. There are none on any of the three which is the sole reason of the purchase. They do have patch pockets which is also described but all are missing on-seam. The additional 2 items appear to be of good quality but could not get past the missing pockets
2 de junho de 2025
Resposta da Surfside Supply Co.
We sincerely apologize for the oversight in our product description regarding the Lynn Shirt Jacket. You’re absolutely right to be frustrated, especially when the details you relied on led to a disappointing experience.
We strive to ensure all product descriptions are accurate, and in this case, we clearly fell short. Thank you for bringing this to our attention, we’ve already flagged the error to be corrected.
A member of our customer support team will be reaching out to you shortly to help make this right. We truly appreciate your feedback and the opportunity to improve!
Runs a tiny bit on the small side
Appears to be very good quality and a lot better styling than your typical casual sweatshirt.
4 de junho de 2025
Resposta da Surfside Supply Co.
Thank you so much for the kind words! We’re thrilled to hear you’re enjoying the quality and styling. We put a lot of thought into making pieces that stand out from the usual casualwear and we hope your new sweatshirt becomes a go-to favorite.
Thanks again for your support!
Resposta da Surfside Supply Co.
We love hearing this. Thank you! Comfort is at the core of everything we do, so it means a lot to know our clothes are some of the most comfortable you own. We’re grateful to have you as part of the Surfside family!
I always have a great experience
I always have a great experience, ordering clothing from Surfside. They are responsive to any questions & helpful if I need to make exchanges.
Wonderful sales team!
29 de abril de 2025
Resposta da Surfside Supply Co.
Thank you so much for the kind words! We’re thrilled to hear that you’ve consistently had a great experience with us. Our team truly takes pride in being helpful and responsive, so your feedback means a lot.
We’re lucky to have customers like you. Thanks for being part of the Surfside family!
Pretty Fly for a white guy
It's always a gamble when ordering online I really like the feel and fit of this shirt. Great for summer days. I'm 5"11 180lbs I got an XL
30 de abril de 2025
Resposta da Surfside Supply Co.
Thanks so much for the kind words! We’re glad to hear the shirt fits and feels right. We know online shopping can be a gamble, so it means a lot that we hit the mark for you.
Never tried it and never will
Never tried it and never will. Replaced Roberto Clemente tribute wall at PNC park with this company's advertisement. Clemente lives forever and this company will not in Pittsburgh. Take your business elsewhere.
6 de abril de 2025
Opinião espontânea
Resposta da Surfside Supply Co.
Hi David, thanks for reaching out. It sounds like you may be thinking of the Surfside beverage brand, which is a separate company and not affiliated with us. We’re a men’s clothing brand and don’t advertise at PNC Park or sell any beverage products.
If you have any questions about our apparel or need help with anything Surfside Supply related, we’re happy to assist
Resposta da Surfside Supply Co.
Thanks so much! We’re stoked you’re loving the gear and we greatly appreciate the support!
The ease of ordering and your quality…
The ease of ordering and your quality products are top notch!
6 de março de 2025
Resposta da Surfside Supply Co.
Thank you so much for the kind words! We’re thrilled to hear that you had an easy ordering experience and that you’re loving the quality of our products. We truly appreciate your support. Keep spreading good vibes!
Resposta da Surfside Supply Co.
Thank you for your feedback! We’re sorry the item didn’t work out, but we’re glad to hear the return process was smooth and efficient. If there’s anything we can do to help you find the perfect fit next time, we’re here for you!
Excellent quality design and materials
Excellent quality design and materials! Wish there were more colors like olive and black!
28 de fevereiro de 2025
Resposta da Surfside Supply Co.
Thank you for your review! We’re so glad you love the quality and design of our products. We appreciate your feedback on colors—olive and black are great suggestions. We’ll be sure to share this with our team for future collections!
I would give zero stars if possible
I would give zero stars if possible. I didn’t ask to receive an abundance of emails yet I’ve been getting them.
10 de fevereiro de 2025
Resposta da Surfside Supply Co.
We’re sorry to hear about your experience with our emails. We never want to overwhelm our customers and strive to provide only relevant and valuable updates.
You can easily manage your email preferences or unsubscribe at any time by clicking the link at the bottom of any email. If you’re having trouble with that, we’d be happy to assist—just send us a quick message at info@surfsidesupply.com, and we’ll make sure you’re removed from our list right away.
We appreciate your feedback and hope to improve your experience in the future.
Resposta da Surfside Supply Co.
Thank you for your 5-star review! We’re thrilled to hear your order shipped quickly. We appreciate your support and hope you love your purchase. Looking forward to seeing you shop with us again soon!
I really like this joint
I really like this joint! The clothes are awesome. Sizing is on point. Can't say enough good things about this company!
31 de dezembro de 2024
Resposta da Surfside Supply Co.
Thank you for the feedback! We’re thrilled to hear you’re loving the clothes and that the sizing was accurate. Keep spreading good vibes! 🌊
Great customer service
Great customer service. Great product.
Will definitely order again.
6 de janeiro de 2025
Resposta da Surfside Supply Co.
Thank you for your kind words! We’re thrilled to hear you’re happy with both our customer service and products. It means a lot to us that you’ll be ordering again. Keep spreading good vibes! 🌊
I love your flash sales
2 de janeiro de 2025
Resposta da Surfside Supply Co.
Thank you for the kind words! We’re thrilled to hear you love our flash sales—they’re our way of adding extra excitement to shopping and helping you grab your favorites at amazing prices. Keep an eye out for more surprises—we’ve got plenty in store.
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