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SURJEN is a safe, secure and private online platform for interaction between the healthcare service providers and consumers. It is a platform which provides users on-demand access to Teleconsultation with Doctors, Home pickup of medical samples for Lab Testing, Surgery Packages Costs, Emergency Ambulance Services, Medical Tourism Services and Healthcare Marketplace, as close as their mobile phones.
Suit-01, Amina Court, Gudu, Abuja, 900101, Abuja, Nigéria
3,4
18 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Dear Sir,
You r the best Ortho and Spine Doctor not only in Lagos all over the world
Ur Treatment Proves, u r the best in the World
No Need to think about any Country or Doctor when u r with us in Lagos.
The staff in the hospital lacks customers service. I have been there for a medical check up. And one thing I always experience is delays. The last time I went there, which was yesterday I waited for over an hour, kept checking lab every ten minutes to run a test but I was told the nurse in charge stepped out. And the way I was even being ordered to go and sit down was very disrespectful. Please advise your staff to treat their patients nice and attend to them on time, if for some reason there is nobody to attend to patients it should be communicated to them with a good approach especially the doctor that was on duty that yesterday evening and not as if they are in a military training ground. Customer service is a closed 1.5/10
Location Victoria Island Lagos
Full name Benson Promise Effiong
HMO patient from Reliance Healthcare (Leto Integrated Service)
Resposta da surjen.com
Dear Promise,
Thank you for taking the time to leave a review on our Trustpilot account.
To ensure we address your feedback properly, we have conducted an initial internal check. Our records for the past few weeks do not show a visit from a patient under the name "Promise Effiong."
Could you please provide us with the full name used for the appointment and the specific location you visited (The Hospital/Lab Name)? This information will allow us to conduct a thorough investigation into your experience and identify what happened.
We take all feedback seriously and hope to have the opportunity to resolve this for you.
Best regards,
They were very efficient in handling my appointment, ensuring everything was done promptly and smoothly.
What great work, it's awe-inspiring to have healthcare services provide right at ur door step
Excellent staff and excellent services!! Keep it up !
At Surjen one can expect professional service with Professional staff. A very excellent and one of the best health Service in Nigeria.
Surjen Health care soon becoming epitome of TRUST and A CLASS SERVICE!
Our experiences so far have been very very satisfying.
Always open to improvement. They take clients feedback so very passionately.
Truly a blessing to ppl of this country!
Exceeded my expectations in terms of professionalism and promptness of service.
I have used their services for a while now, my family also uses these. Great service, always very helpful and try their best to fit into your schedule. They always keep to time. Definitely will be using them again and again and will surely be recommending them to friends and other family members.
Surjen always have the customer's best interest at heart. Transparency and timely delivery of services makes them the best.
I have used Surjen service for a long time.. also i have suggested to my Nigerian friends. Mr Sudhir was very cooperative. I like Dr Ikenna service and advice. They are trustworthy
Get out of the line!! Stop waiting to be seen. 📞 Surjen. They will come to your house. They will give you a clear set of instructions, arrive on time and the technician will be courteous, professional and efficient. The test results will be posted as promised. We have used them different times. 📲 Surjen. They will have you ready for your ✈️.
Excellent services and impressive people!
As promised, i got the results on time.
I highly recommend everyone to use the service of Surjen Healthcare which is affordable and better.
I had Wonderful experience with them, highly professional staff and excellent services.
Wonderful services and amazing people!
Always very punctual to appointments and great communication.
I recommend everyone to engage Surjen Healthcare for top notch home service health care needs.
Great and outstanding service!
I'll definitely use again, especially the covid-19 test.
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