Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I originally ordered from Amazon & had a part missing. I reached out to the company & they were so wonderful about communication & problem solving. They have wonderful customer service & I would not... Ver mais

Classificada 3 em 5 estrelas

The cheese grating insert broke and I was bummed to have to buy all the inserts rather than just the specific blades I needed. Can that be an option in the future?

Classificada 5 em 5 estrelas

Purchased the new version off Amazon, it was amazing! Went through a block of cheese in seconds! Although I didn’t put it in the dishwasher and one piece warped(the reel I found it from said it was di... Ver mais

Classificada 5 em 5 estrelas

I bought the cheese shredder last year because I saw it on TikTok. I have enjoyed using it all the time. It works great. Recently the blades broke and I contacted the company and they are sending me r... Ver mais

Informações sobre a empresa

  1. Loja de móveis para cozinha

Escrito pela empresa

SUSTEAS: The Embodiment of Refined Living, Health Consciousness, and Kitchen Innovation Founded in 2014, SUSTEAS is committed to enhancing family living with a touch of sophistication and health-conscious living. Our mission is to offer more than just home products; we bring an artful experience to life. Our product line features high-end, innovative kitchen and dining essentials, each crafted with a blend of historical craftsmanship and modern technology, for a seamless home living experience. We're confident that SUSTEAS will make your kitchen life more delightful, comfortable, and efficient. SUSTEAS represents a lifestyle choice. We aspire to infuse your home with joy and warmth, ensuring every day is filled with elegance and well-being. Join SUSTEAS for a life of quality that resonates from within.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

41 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

​Excellent Product & Outstanding Customer Support

​I recently purchased a Susteas Cold Press Juicer and have been very impressed. It is quiet, powerful, and produces high-quality juice with very dry pulp.
​What truly sets this company apart, however, is their customer service. When I encountered a minor mechanical issue, their team was incredibly responsive and professional. They went above and beyond to ensure I was satisfied, providing a full refund so I could easily replace the unit. It is rare to find a brand that stands so firmly behind its warranty. Highly recommended for both the quality of the machine and the peace of mind!

14 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great shredder, great customer service!

I bought the cheese shredder last year because I saw it on TikTok. I have enjoyed using it all the time. It works great. Recently the blades broke and I contacted the company and they are sending me replacements. Great company and they responded quickly.

16 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Product issue

We had an issue with our recent purchase with Susteas via Amazon. I emailed support at Susteas and they responsed in a timely manner and offered to replace my grater free of charge. :)

1 de março de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Quick Work in the Kitchen

This was purchased on Amazon. I’ve been really happy with this rotary cheese grater. It’s easy to use, the suction base holds well, and the five blades make quick work of cheese and veggies. TikTok recipes are no match for these blades. The blade storage box is also a nice touch for keeping everything organized in the kitchen.

One of the biggest benefits has been being able to shred my own cheese blends instead of buying the pre-shredded bags at the store. It saves money, tastes fresher, and melts (trust me when you make nachos or quesadillas) better than the packaged shredded cheese.

I did run into a small issue with one of the components, but customer service handled it quickly and professionally. They responded promptly and resolved the problem without any hassle.

Overall, VERY convenient kitchen tool, and the responsive customer support made the experience even better. I would definitely recommend it.

14 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing customer service!!!!

I originally ordered from Amazon & had a part missing. I reached out to the company & they were so wonderful about communication & problem solving. They have wonderful customer service & I would not be hesitant about making more purchases. I can’t wait to get my product & start using it!
Thank you again for all you’ve done!

3 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Purchased the new version off Amazon

Purchased the new version off Amazon, it was amazing! Went through a block of cheese in seconds! Although I didn’t put it in the dishwasher and one piece warped(the reel I found it from said it was dishwasher safe, it is not!) regardless they responded promptly and rectified the situation!!

9 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I love my cheese grater

I love my cheese grater. It is very easy to use. I reached out to customer support for some help and they were very quick to reply and easy to deal with.

10 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent and responsive customer…

Excellent and responsive customer service. Had an issue with my grater (turned out to be my fault for putting it in the dishwasher, which I didn't realize was not recommended). They sent me a new one and gave me proper cleaning instructions.

Happy with the product and the customer service.

6 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

We bought 2 Susteas pots

We bought 2 Susteas pots. the first one was for our home use and was very satisfied with the black tea pot so much so that we purchased a second unit for a close family friend. Unfortunately or unit developed a bottom seam leak. The manufacturing company was very cordial and even though the unit was a year out of warranty, they worked with us to provide a replacement.

6 de março de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais