I completed a form for comparing energy prices in early September. They suggested I switch from Octopus to British Gas as my current contract was ending.They said I would save on my direct debit. I... Ver mais
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Leia as opiniões dos outros
After a Brilliant deal arranged by Michael "Virgin" Totally have left me hanging. Something told me something wasn't right after NiL correspondence Only a Contract I've waited how believing my New Bro... Ver mais
Great customer service !! Top deal found. I'm not very technical & understand zero about broadband/fibre etc ... but the customer service rep (forgotten his name) was great and explained everything in... Ver mais
The gentleman l spoke with explained all the questions l had exquisitely. I was able to choose a provider at the end of the conversation.but yet to receive my broadband router. The waiting period suck... Ver mais
Informações sobre a empresa
Escrito pela empresa
Swap Your Bills To A New Provider and Save Money. Compare The Top Providers for Broadband and Energy.
Informações de contacto
Reino Unido
- hello@swapmybills.com
- swapmybills.com
4,0
Bom
3 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Unfortunately I made the customer care…
Unfortunately I made the customer care caller aware of a cheaper. Broadband offer that he hadn’t mentioned.
11 de julho de 2023
All was explained clearly
2 de julho de 2023
I waited in all day and nobody turned…
I waited in all day and nobody turned up so where is my compensation
9 de julho de 2023
I have tried numerous occasions asking…
I have tried numerous occasions asking to cancel my broadband with virgin media and they said I haven't got account with them so please tell me why they sent me an email confirmation of broadband Setup. I am in my rights to cancel.
Awful people to deal with and definitely would not recommend virgin media with anyone.
6 de julho de 2023
The gentleman who took my call…
The gentleman who took my call explained everything in normal terms and was extremely helpful.
28 de junho de 2023
First class
The staff who dealt with me can't remember his name but he is a Necastle United Fan . Your company should be proud you have him as an employee.
5 de julho de 2023
Outstanding
The person that was dealing with my call was very upstanding of my situation. Went above and beyond to find me the best deal. Extremely professional
3 de julho de 2023
It helps to hear a nice voice and who seems to understand
The man was very helpful and got me a very good deal he was very friendly
3 de julho de 2023
New broadband
Your colleague was clear in what he was saying which made it easy to understand, unfortunately I can’t remember his name but he was pleasant was prompt in dealing with my querie. Explained the instructions perfectly and the end result, I’m now your customer and I hope and look forward to excellent broadband.
Thank you
29 de junho de 2023
I do not believe salespeople should lie…
I do not believe salespeople should lie about cancelling a broadband contract on your behalf when they have no intention of doing so.
28 de junho de 2023
Best broadband in my area
Enquired what was the best broadband reception in my area.
They checked, and told me that Virgin Media was the best.
So they told me what package and price was, and I said that was fine, and decided to sign up
Thanks
29 de junho de 2023
I changed my mind and am staying with…
I changed my mind and am staying with talk talk buy tried to call Shell but they kept saying please pay your bill
29 de junho de 2023
Really on top of prices and was very…
Really on top of prices and was very professional
21 de junho de 2023
Communication was poor after I took out…
Communication was poor after I took out the product.
21 de junho de 2023
Fast efficient service and got the best…
Fast efficient service and got the best deal
27 de junho de 2023
Worth your while
Friendly,informative,listened to my requirements and gave excellent advice and service,
Well recommended.
27 de junho de 2023
Very kind and helpfull
18 de junho de 2023
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