Received boots exactly as advertised and on time. Really good quality boots but unfortunately my son hasn’t previously had predators so in that style they were slightly too small. Returned boots and r... Ver mais
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Leia as opiniões dos outros
Great service. The boots we ordered were too small. So they reserved me the larger size in a different colour until I returned the original pair. Fantastic customer service with personal emails not... Ver mais
Great customer service as I ran foul of customer charges into ROI. The company kept me fully aware as to how matters were progressing and provided An Post tracker details for ROI users. Email daily... Ver mais
Great boots that were sold out on many other sites. Only had to pay extra to customs to get my package
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are SWB Boots. We're new to TrustPilot but are a well established & trusted online sportswear store, having launched back in 2011. We specialise in previous season football and rugby boots that you can no longer purchase in mainstream stores. We also stock selected ranges of running shoes, outdoor trainers, golf shoes, casual trainers and kids footwear. Whilst we are only a small business we ship thousands of orders every year to many happy and returning customers, providing a fast dispatch and personal service. Give us a shout if we can be of any help :)
Informações de contacto
92 Apsley Way, PE3 9PF, Peterborough, Reino Unido
- sales@swbboots.co.uk
- swbboots.co.uk
I ordered wrong boots so had to return
I ordered wrong boots so had to return
Alex was great with communication and refund done quickly
23 de abril de 2026
Good seller
7 de abril de 2026
Great boots that were sold out on many…
Great boots that were sold out on many other sites. Only had to pay extra to customs to get my package
23 de março de 2026
Resposta da SWB Boots
Hi John,
Thank you for your order, we really appreciate it :) We're pleased we were able to supply the boots you were struggling to find elsewhere!
Regarding customs charges, these are unavoidable in many countries now unfortunately since Brexit. We do state at checkout that import charges may apply, and also ensure this is stated in the delivery information provided on each product page and on the dedicated delivery page.
If there's anything we can do next time to make your experience a 5 star one then please do let us know, we're always looking to improve. In the meantime, enjoy the boots!
Kind regards
Alex - SWB Boots
World Class Service
Great quality service. The SWB team made an exception shipping these to the US. Got here quickly and boots are in perfect condition.
31 de março de 2026
Great quality boots and speedy service 👍
11 de fevereiro de 2026
Great communication and fast delivery
27 de janeiro de 2026
Great communication from Alex and his…
Great communication from Alex and his team as always! I’ve used SWB for the last 3 seasons. Quality boots and Quality service
16 de janeiro de 2026
Opinião espontânea
Exceptional service with flawless…
Exceptional service with flawless execution; the boots arrived in Ireland in under a week.
6 de janeiro de 2026
Opinião espontânea
Resposta da SWB Boots
Hi Cedric,
Thank you so much for your review and kind words, it's great to hear you were so pleased with the service you received.
We can't actually find an order under your name to reach out directly, but if there's anything we could have done to have improved your experience to a 5 star one then please do let us know.
Kind regards
Alex
SWB Boots
I would definitely recommend and buy…
I would definitely recommend and buy from SWB Boots again. The communication and customer service was second to none. After a Royal Mail hiccup Alex sent me another pair of rugby boots the same day ready for Christmas. Cannot recommend them enough
18 de dezembro de 2025
Opinião espontânea
Great customer service as I ran foul of…
Great customer service as I ran foul of customer charges into ROI. The company kept me fully aware as to how matters were progressing and provided An Post tracker details for ROI users. Email daily to update also. Great communication
1 de dezembro de 2025
Great service
Great service, excellent communication when I had made an error with my order
5 de dezembro de 2025
Opinião espontânea
Great service quick delivery and great…
Great service quick delivery and great communication.
5 de dezembro de 2025
Opinião espontânea
Simple to order quick delivery
Simple to order, good price and quick delivery. All giid
7 de novembro de 2025
Excellent customer service
I bought boots where I should have got a size up. As they were tight, I had to return them. The boots were faultless otherwise. The whole process was smooth and Alex was helpful with the return process. I will be shopping from SWB again for sure.
14 de novembro de 2025
Opinião espontânea
First class service
First class service, no issues extremely quick shipping. Product exactly as described and sizing advice was excellent. Would certainly buy from this supplier again.
3 de novembro de 2025
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