Swift tax refund Please confirm the fee % in writing/email when using this service. They take almost 50% of any payment refunded for the fast track service that in my opinion is a bit of a rip... Ver mais
A empresa respondeu
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Swift tax refund Please confirm the fee % in writing/email when using this service. They take almost 50% of any payment refunded for the fast track service that in my opinion is a bit of a rip... Ver mais
A empresa respondeu
I had a really good experience Miro was a great help from start to finish. He has excellent customer service skills and a genuinely good heart. He guided me through the whole process patiently and ma... Ver mais
I've used swift for the last four years and they have been excellent with no hassle. Once you have given them all your details which is easy as you are just answering questions then swift do the re... Ver mais
My review today is based on the great customer experience from one Denise McDermott. The process with Swift Refunds was fine, a little clonky and communication was a little lacking but once I was assi... Ver mais
Escrito pela empresa
The Brew House, Greenalls Avenue, WA4 6HL, Warrington, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 14% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Been using these guys for a few years now, sorted everything out and really guide you through the process. On this occasion I book a call in with Miroslav who was informative, professional and helpful. Great customer service and looking forward to getting some money back!
The two gentlemen I have dealt with have been absolutely brilliant, couldn’t have helped me any more. They’re names were Kian Woolfenden and Miroslav Stofik. Miroslav had my claim done over the phone in minimal time, really helpful.
Horrendous company to deal with, promise hassle free service, say one thing and then when you proceed hound you constantly and ask for so much more. When you get fed up and cancel they invoice you £90 for sod all. Started the process a few years ago and told them I no longer wanted to continue as it was too long winded, since then they called numerous times a month over a quarterly period then stop for a quarter then proceed to hound again trying to get you to resign up with them, promising all is simple and send 1 or 2 items, once you've agreed you're back in the circle of them requesting more, trying to charge you for things etc. numerous people I know have ended up with fines from HMRC for things they had no clue about after this company messed about with their tax codes and claims. AVOID LIKE THE PLAGUE. Horrendous people.
Very helpful, gives the best advice when starting a claim.
Nice person and clear speaking , thank you
Made everything easy
This was an amazing interaction with a very pleasant man by the name of Miroslav Stofik
He done everything he possibly could to help me out to the max thank him from me
I spoke to MIRO on the phone. He was very professional and extremely helpful. Highly recommend.
Couldn’t ask for a more helpful agent with Miroslav! Extremely knowledgeable, informative, nothing was too much to ask of him! Thanks again :)
the agent was very helpful and answered all my queries with ease. willing to help and advise for the best outcome
Used for the last 5 or 6 years but won’t again, submitted all my info in time for my tax return but swift never submitted it to HMRC in time. I received a £100 penalty in the post. Contacted swift about this and was told every time that a manger would call me back, haven’t heard a thing and not replying to my emails now. Will use someone else in the future.
Waited for 6 months for my tax refund had my case passed from person to person because people kept leaving the company for my claim to get closed because i've been asked for information i cannot provide. The phone number to talk to an operator is always engaged so you cant speak to a person and have to wait a month for a reply via email. Would not recommend this company for doing your tax refund.
Been using for about 3 years without a problem. Process is easy and happy to pay so I don't have the hassle.
Miro was very helpful and made it as easy as it could
Very friendly, supportive and was very knowledgeable and fast with my issue.
Miro was very helpful and explained the process to claiming my expenses back from HMRC
Miro was excellent explained everything customer service was excellent very rare to get this service nowadays definitely recommended 5stars
Miro was very helpful and explained everything thoroughly, simple and quick process have used them for use and will continue to do so.
I spoke to Miroslav S. over the phone as my case was somewhat complicated. He took all the information I'd given and was very clear that he understood my request and dealt with it swiftly. Brilliant service, would recommend and will use again when required.
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