Miro was great clear and concise and helpful first class

Bunch of scammers. Advertise as only taking payment from your refund, sign up for self assessment, then they say looks like you're not owed anything, if you don't pay us money we won't file your return and you'll get fines from HMRC. Don't bother with this lot, file it yourself, only takes half hour and you won't be held over a barrel by a bunch of thieves.

The Swift refunds team are great, friendly and like it states in their name 'swift'.
My advisor was very good at his job and my claim was handled within around 15 minutes.
I really suggest anyone working in the mobile security industry use 'Swift refunds'

MIRO was very kind and professional, good service, would definitely recommend to friends

Like a lot of others this place are trying too scam me I tried too set up a claim for uniform expenses thinking it was legit then too do some reading online I found out how the operate I decided too cancel this I never even got a claim or anything told them really quickly I wanted too cancel this lot are scammers they basically take over your taxes and put you as self employed which I am not they try too keep you tied in too this and there trying too charge me 75pound a year now plus vat for doing absolutely nothing they haven't got me any money whatsoever I had reported them too hmrc as this is shady as you can get avoid them at all costs it's actually shameful how they operate robbing folk who need extra money there complete scam artists!!!!!!!

They also flagged my initial review I'll keep putting more up if you do :)

Companies like this are completely shameful and make people who are struggling financially struggle even more praying on people that need a little boost and help

This year so far, I have been speaking with Miroslav Stofik and he has already been fantastic. Best service yet and so helpful. I have requested I have him next year

Miro was outstanding and couldn’t help more than he did

DO NOT USE!!
Seriously they sound good and yes I managed to get some good money but the following year my tax was ruined and ended paying back a lot more. They also left my account as a self assessment which I hadn’t realised, so when they bombarded me with more emails and messages telling me to use them again I thought why not as I can get my tax sorted, they found it was as such and couldn’t do anything for me and asked for £72 for the privilege. I asked for help and they were very rude.

At the end of last year I advised swift that I was no longer a mobile worker and no longer required there services via the online portal. Swift were supposed to inform HMRC however I've subsequently now been sent a fine from HMRC for not completing a tax return on time.
Not sure what's going on but this should all have been dealt with. I paid swift each year to carry out my return annually up until last year where it was no longer required.
Absolutely shocking

Minus 5 stars.
Please 🙏 AVOID THIS SCAM COMPANY. They don't delivery what they promise up to 8 weeks just on the paper.
Applied and submitted all require info at the beginning of October. And didn't hear from them so thought they forgot me or simply fall asleep... On very end of January/deadline is 31st/ feel self assessment myself and guess what swif refund woke up from they dreams. Told I done myself and don't need your service as missed your deadline. Then they come with idea of milking me £72 for cancelling contract. Shame Financial ombudsman don't deal with such scamers but it been brought to they attention.
So be careful guys don't get hooked on sweet promises and big lies.
Shame on you!

It is hard to get away from them. I used their services over a year ago and after the first time they sorted a refund out and as the first one can be backdated for 4 years it was worth it. The year after I got a letter from the HMRC saying i need to put in a tax return???? I contacted Swift who advised me that there was a charge to leave. I was furious as I was not informed of this when I specifically asked them about a get out charge at the start and was told there isnt one. (someone said to watch out for that). Turns out there is, so I contacted them again and it seemed that they had waived it as I got no more messages from them. Now I have a letter asking for a tax return AGAIN. I work for Openreach and have never had to fill any tax forms in all my life so now I am struggling with what to do. I was told that when I stopped using swift that things would just go back the way they were.....obviously not!

Be warned….. stay well clear of this company…..I started this process 7 months ago in September last year and returned all the documents they asked for. Only now swift have contracted me and said HMRC changed the requirements for the claim and swift have asked me to provide documentation for which I cannot provide. HMRC changed the requirements 8 months ago… why wasn’t I told this…. When I asked this they could not provide me with an answer… they said I could continue with the claim but if HMRC rejected it then I could be paying £500 pounds in fees…..After reading other reviews I’m not alone… I asked to cancel everything and was then threatened on the phone that if I didn’t pay cancellation fees then debt collectors would be called…
So swift have done nothing for me in 7 months, I have done 99% of it, and now they want to charge fees…
Stay well clear if you read this…. They just want your fees now because they can’t claim what they promise anymore!!!

Absolutely awful, Stay clear of this company.
I was recommended by a colleague to use this company which I used to claim a potentially due refund. HMRC sent me a letter stating they were investigating the claim and to call them. After speaking with them they informed me that I was not due any tax refund but was owed £60 per year for my uniform and not the £2500 that was being claimed. They also advised that if for some reason I were to be paid out I would simply have to pay this back through my tax code as it was a false claim. I cancelled my claim with the company as I would have been liable to pay their fee back also which i would not have got back from Swift and told them this in many emails. I have then been sent emails from their “bad debt department” stating I owe them £659! This is absolute daylight robbery how can a fee be charged when I was due nothing? 24% of zero is zero! Now they are sending me emails stating they will take me to a small claims court and will result in a CCJ against my name! This company is using strong arm tactics which I am not willing to comply with. I have offered the cost of the self assessment which is £65 plus vat but they are not acknowledging this just another threatening email. Just a bit of advice for people I have taken advice and have been told to ignore them as they cannot take me to court as nothing was due as the claim would have been made fraudulently. Avoid this company like the plague!

Was told good things about this company and was very hopeful. However turns out the rules of HMRC have now changed (which they failed to mention untill settlement fee was calculated)and you now need to provide highlighted bank statements along with numerous other paperwork to get money back. The amount of work I did compared to what they actually did was ridiculous. After hours of sorting through paperwork they finally closed my case with a tax rebate of £82. To and insult the fee they take is £72 resulting in my take home being £10. Do not waste your time with this company the money they say they can get is no longer achievable due to changes from HMRC which they don't disclose untill the end.

I was planning to go with Swift Refunds, however I soon realised I would not be eligible to claim, so I decided not to go ahead.

Swift Refunds required a authorisation code from HMRC, in order to act on my behalf, however I never provided a code as I did not go ahead with the claim.

Despite this, Swift are still chasing me for a £70 fee even though I never provided them with a code to act on my behalf. They should not have started working on my claim till they had this code.

I receive several emails from Jonathon Wharton, and I replied to them on 29/11/24, 06/12/2024 and 13/12/2024 asking why I was being invoiced despite never providing a code. I have never had a reply from Swift and now they are saying they will be registering a CCJ unless I pay. I will be filing this with the Financial Ombudsman unless Swift resolve this

Problems from start to finish now there holding on to my money

Will you please just pay me its been months and you have taken the money off HMRC it's in your bank

Would rate them 0 stars if possible. It’s a horrendous mass marketing scam filled with hidden charges and harassment emails.

Don’t trust them. They will con you and disrupt your tax code for years to come.

Please don’t use this company if u do and they cat get u any refund they send u a bill they could not get me my refund and even though they make out no win no fee they are lying to u , I got no refund but they sent me a bill for £288 that had to b paid within 10 days or they give u a late payment fine they hold u to ransom if u don’t pay these despicable people report u to the credit agency and u get a black mark on ur credit score even though u have done nothing wrong b aware b very aware they are only after what they can get out of you and don’t care what they do to get paid .

DO NOT USE THIS COMPANY!! I am an Openreach engineer claiming food expenses and after months of no/minimal contact from starting in September 2024, until a week before Christmas an email received advising there has been a process change for the refund and they now require tracker information, employee contracts etc for the last four years (non of which was stated upon starting the claim). After months a refund breakdown was received in which swift fees were £216 from a £245 refund. Eventually a letter from HMRC received in February advising they are looking into my tax and doing a compliance check. In conclusion no help received from swift they have the worst customer service and had to do most of the work myself. HMRC cancelled the refund and I still had to pay swift fees of £216! 6 months wasted do not bother with this company use a reputable and experienced tax company who has honesty and transparency!

Terrible. Months of no contact. Concerning letters from hmrc. Trusted these folk and now not going to get my claim and they still want money from causing this stress. Absolutely ridiculous and the person I'm dealing with is shocking

I was told by my assigned accountant not to respond to anything HMRC sent out to me and instead to photograph and send to accountant. I then get told that because I didn't repaint to HMRC I am liable. So I was set up to fail.

I have complained to the company and will be raising a complaint with financial ombudsman and anyone else I can fine to expose this company for the months of stress iv had to endure. And now the threats from the accountant that screwed me over to pay a massive fee is ridiculous.