Swiftremovals Opiniões 

403
•
TrustScore: 4.5 em 5

4,5

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Classificada 5 em 5 estrelas

Top level service from Caliub, Bailey, Tommy & Niell. They moved us out of one property and into our new home efficiently and with great care. Hugely grateful for their patience, humour and thoughtful... Ver mais

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Classificada 1 em 5 estrelas

Do not use SWIFT Used to move 7 miles locally Customer service before hand was excellent Had late waver fee But on the day due to late exchange out of my control SWIFT threatened to drive away -... Ver mais

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Classificada 5 em 5 estrelas

Friendly, punctual, careful, efficient - Liam, Grant and Braiden were everyrhing you'd want from a removal team! They tackled a very narrow staircase and had us all moved in at the other end before 3p... Ver mais

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Classificada 5 em 5 estrelas

Mark, Shane, Tylor and Jordan did a great job of our removals. Even though we were all delayed by closure on the M5 they didn’t complain at all about working later than expected to get the job done. T... Ver mais

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4,5

Excelente

TrustScore: 4.5 em 5

403 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 83% das suas opiniões negativas

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4,5

Todas as opiniões

(403)

23 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Swift removals did a great job for us…

Swift removals did a great job for us as we had to put the furniture in storage, Eddie and Jack did a smooth move for us witch went quite seamless ,they stored it for 8 weeks and then delivered to our new property with no problems or hassle and made it stress free for my wife and me ,many thanks Sue and Graham.

18 de setembro de 2025
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Resposta da Swiftremovals

Thank you Graham, glad to be of service. We appreciate your custom 🙂

Classificada 4 em 5 estrelas

Happy with the move

The build up to the move was delayed a couple of times but Swift were able to accommodate these despite the move being over a weekend. The loading team were very good and competed in a timely fashion. 300 miles and two days later the unloading duo were able to place the furniture and boxes as requested - Good result all round.

26 de setembro de 2025
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Resposta da Swiftremovals

Thank you for taking the time to review, it’s appreciated.

Classificada 5 em 5 estrelas

Quality of staff

Quality of staff, attention to detail, forebearance under stressful circumstances, cheerfulness throughout.

10 de setembro de 2025
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Resposta da Swiftremovals

Thanks Mairi, glad you were happy with our service 🙂

Classificada 5 em 5 estrelas

Excellent removals.

We were very pleased with Swift Removals. Danny visited to assess the move and provide a quote and he exuded confidence that everything would go smoothly and that we would be looked after. We thought the quote was good value for money and we liked the fact that boxes and packing materials were provided free of charge. Our removal was over 3 days, including packing the fragiles, and we were very happy with everything that Luke, Andy and Jason did (also Billy on day 2). Nothing was too much trouble and they were efficient and helpful.

Our main criticism relates to the process for arranging and confirming removal dates etc. We found that the tone of all communications relating to this comes across as adversarial and negative and made us feel very stressed, in contrast to other elements of the removal. We understand that organising the logistics is a complicated process, but feel this could handled in a more customer-friendly way that reassured rather than causing anxiety.

6 de outubro de 2025
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Resposta da Swiftremovals

Thank you for taking the time to review, we appreciate the feedback & take on board your comments. It is a very difficult process of confirming dates with solicitors etc for both yourself & our booking team. We aim to keep everyone happy & have to be fair to all our clients that are in the same situation awaiting exchange of contracts with deposited moves taking priority. Very pleased that overall you liked our service & we appreciate your custom.

Classificada 1 em 5 estrelas

AVOID, AVOID, AVOID!

What a nightmare. They missed the delivery day (crucial when moving house!) The lorry wasn't big enough, then it broke down with no replacement, Then they transferred all our belongings to multiple small box vans. Delivered 1 day late. Garden equipment was mixed with household items. Items were 'lost' and after chasing for them were 'found' and given back (no longer wrapped). No compensation offered but they wanted to charge us more to have box vans! Very stressful and would never recommend Swift Removals. BTW, Swift Removals & Storage in Tewkesbury removals guys work really hard but the company organisation is awful.

1 de setembro de 2025
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Resposta da Swiftremovals

We’re very sorry to hear that you were disappointed with your recent move and appreciate the opportunity to clarify what happened.
It’s true that one of our vehicles suffered an unavoidable breakdown — something we do our utmost to prevent but can occasionally occur despite regular maintenance. However, the main issue arose from the information provided to us before the job. We were advised that the items in your storage container were already packed and ready to move. When our team arrived, this unfortunately wasn’t the case — many items were loose and not suitably prepared for safe stacking or transport.
We had requested photos of the contents in advance to ensure we could plan appropriately, but these were declined. Had we known the true condition of the contents, we would have advised against proceeding with the move in its current state, as it did not meet safe transport standards.
Despite these unexpected challenges, our team worked extremely hard to ensure your belongings were safely transferred and delivered. We regret that the situation caused you stress, but we’re confident our staff did everything possible under very difficult circumstances.

Regards Danny

Classificada 5 em 5 estrelas

Sublime Swift Removals

This whole process of moving out had me stressed out BUT at no point ever, was I made to feel that the changes of dates were ever a problem and my gosh, I cannot thank you
enough. From start to finish you have been amazing and patient and superb customer service like that cannot be brought.

My sincere and grateful thanks to all - Jeremy(superstar), David (legend), Liam and Curtis (diamonds) and all worthy of the Swift name.

I shall be recommending you on our local comms groups/friends/family to the hilt.

8 de outubro de 2025
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Resposta da Swiftremovals

Thank you Julia, love the great feedback. We appreciate your custom.

Classificada 5 em 5 estrelas

I had Luke and Andy help me move house…

I had Luke and Andy help me move house and they were great, really friendly and super quick they didn’t complain they just got on with it if I move again, hoping not, but if I do I will definitely use swift again and ask for Luke and Andy they were brilliant

3 de outubro de 2025
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Resposta da Swiftremovals

Thanks Frances, I will pass your kind words on to the crew.

Classificada 5 em 5 estrelas

Great removals and arrangement

Recently moved from a 1 bed flat (that didn’t have the easiest of parking arrangements) to a 2 bed house. Eddie and Tyler were great on the day. Packaged what needed to be well like my tvs and big speakers. They took care of the furniture and both properties, being careful as moving things. Also clean and tidy.
In the process of arranging the removals I had to change dates a few times for which Jeremy was accommodating. Overall fantastic experience and was one less thing to worry about

17 de setembro de 2025
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Resposta da Swiftremovals

Thank you for taking the time to leave great feedback it’s appreciated

Classificada 5 em 5 estrelas

Swift Removals were very professional

Swift Removals were very professional, efficient, and the service was very good. The lads on the job were all helpful and nothing was to much trouble. All the lads efforts were appreciated but would like to give a special mention Dalian, Lewis & Josh.

10 de setembro de 2025
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Resposta da Swiftremovals

Thank you Derek, appreciate the feedback.

We appreciate your custom.

Hope you are now settling in well.

Classificada 1 em 5 estrelas

Swift removal company started off well:

Swift removal company started off well:
Competitive quote, friendly etc.
Come removal day one of the young removal men could not be bothered! He didn't speak to us, help his team, stood looking at his phone and made no effort to even say a simple 'hello'.
All our boxes were labelled repeatedly all over the individual box but a majority was thrown into the garage (not ideal when you are disabled and need to access items). Garden items thrown everywhere and a few things broken. No plastic up the new stair carpet ( which we paid for). We also paid for a cleaning service of the our old property which was below basic and nothing noticeably cleaned. Also the removal men were told the old houses water had been turned off so when I went back to the old property a week later there was an overwhelming stench..the upstairs toilet full of No.2 and the downstairs toilet had foul smelling urine down it! We took matters up with Swift but they were totally lacklustre and even tried to charge us double again for one item they felt could not be removed on removal day!! It easily could have been, but the removal men decided they could not be bothered! Steer clear as you will be very disappointed!!

4 de julho de 2025
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Classificada 5 em 5 estrelas

Amazing team

Amazing team. From the quote to the boxes, packaging delivery and movers.
Everyone was enthusiastic.
Emails replied to quickly. All the right info given

Thanks to Dalian, Davo, Jack, Lewis and Henry from the moving team, they were excellent. Punctual, friendly and very helpful. Scouted out want needed to be moved. Said this will be an easy one. 3 guys came to load. Was all done fast and efficiently within under 4 hrs.
It made our move so much easier.
They waited till we got our keys at 3pm. Didn't badger us or put us under unnecessary pressure.

5 guys unpacked everything and moved all our stuff to where we wanted. Even moved stuff again to another room when we changed our minds.
They took care of our stuff. Put the beds back together.

We could not have done it without them.
Thanks to Jeremy too.

19 de setembro de 2025
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Resposta da Swiftremovals

Thanks Gavin, glad you liked our service :-)

Classificada 5 em 5 estrelas

Brilliant service

Brilliant service

Luke and Jason moved us in record time, friendly, courteous and went above and beyond, handling everything with care. Thanks guys!

19 de setembro de 2025
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Resposta da Swiftremovals

😊

Classificada 5 em 5 estrelas

Great value for money

Very professional from start to finish. Crew were fast, adaptable and cheerful!!! Great value for money.

13 de agosto de 2025
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Resposta da Swiftremovals

Thanks Mark, we appreciate your custom.

Classificada 5 em 5 estrelas

Excellent service

It was a very good experience from start to finish. Eddie and Jason (+ Kieran) were efficient, friendly and reliable. They worked really fast and made the experience pleasant. Very good service at a competitive price, I recommend.

26 de agosto de 2025
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Resposta da Swiftremovals

Thanks soo much for the great review, it’s appreciated

Classificada 5 em 5 estrelas

Stress free delivery from storage

Eddie and Tyler were fantastic - they initially helped with packing and removal and now they delivered my belongings from storage to my new property. They are extremely competent and very respectful and friendly- they unloaded the van in record time and every item was intact and had been professionally packaged. Eddie has a brilliant sense of humour and makes a potentially stressful experience enjoyable, and Tyler is a joy to be around. I highly recommend Swift Removals as they did a brilliant job and they go the extra mile to ensure customer satisfaction.

4 de setembro de 2025
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Resposta da Swiftremovals

Thanks Zara, I will pass on your kind words. We appreciate your custom.

Classificada 5 em 5 estrelas

An excellent service …

An excellent service from start to finish and a successful move by Swift Removals earlier this week.
My recent relocation was handled smoothly and efficiently by Liam and David who were friendly and so helpful, taking the stress out of the process. Nothing was too much trouble and I would highly recommend this company.

1 de setembro de 2025
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Resposta da Swiftremovals

Thanks for leaving great feedback, it’s appreciated.

Classificada 5 em 5 estrelas

An excellent move

An excellent, trouble free move. The move was to two places - a storage unit and later to our new home, all completed on the same day. Helpful crew unafraid of heavy lifts. Plenty of blankets o cover furniture and two vans used for easy access on bridal path type lanes. Swift personnel were Harry, Jack and Fransisco - my thanks go to them.

2 de setembro de 2025
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Classificada 5 em 5 estrelas

Great experience

Swift removals Tewkesbury,
Thank you so much for sending us your brilliant crew
Kaleb, Sanchez, Chris, they made a very difficult situation a lot easier for us to bear, they were extremely kind even when the neighbour was horribly
abusive. 3 great guys can't recommend you enough.

27 de agosto de 2025
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Resposta da Swiftremovals

Hi Val, thanks for the great feedback. Glad you were pleased with our service.

Classificada 5 em 5 estrelas

Swift moved my elderly parents and…

Swift moved my elderly parents and they were fantastic , having to wait for the keys for the property, they stayed on to make sure they were in the house and everything was ok. Great crew Simon, Perron , Dalian and Lewis. Highly recommend

22 de agosto de 2025
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Classificada 5 em 5 estrelas

People need to know how good this firm…

People need to know how good this firm is.
Moving is tricky, takes planning and is a large unknown.
Swift are very good at it.
Our thanks go to; Eddie,Simon,Dave'O and Kieran; Jeremy and the rest of the office staff for making our move stress free.

20 de agosto de 2025
Opinião espontânea

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