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Swirl Wine Shop Opiniões 642

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The best part of a good experience with any company is good communication. Mark H from Swirl did just that. I had a concern, and he kept checking to make sure everything was right, especially the deli... Ver mais

Classificada 5 em 5 estrelas

I had a great experience with Swirl Wine Shop. Their delivery was impressively fast, which made the whole process super convenient. The wine selection is excellent—plenty of options, whether you’re lo... Ver mais

Classificada 3 em 5 estrelas

Some of the wines I received were less than ideal. This is the issue with online wine ordering - you don’t know what you’re going to receive (or able to select), until you find out it was a dud.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had an excellent experience with Swirl Wine Shop. Prices were great, wine was also great, and everything was shipped quickly! I would definitely order again!

Informações sobre a empresa

  1. Loja de vinhos
  2. Fábrica vinícola

Escrito pela empresa

At Swirl, wine is more than a drink, it's a ritual. Swirl is your one stop destination, where you can find premium wines to enhance everyday moments, at reasonable prices. Our goal is to provide you with premium wine that fits your lifestyle. Whether you prefer a bold red, a crisp white, or a sweet rosé, our selection has something for all tastes. Great for gifting as well! We offer a wide selection of curated bundles at varying price points and bottle counts. We also offer the option to choose your own wines. With dry and sweet wines available, the options are endless, and never any commitment.

Swirl Wine Shop

Wine your way

Buy what you want, when you want, all with no hassle at Swirl Wine Shop.

Choose your own wines

We believe wine should be personal. That’s why we let you choose your own bottles. Whether you're after trusted favorites or excited to try something new, you're in control every time you order!

Curated collections for every taste

Discover our expertly curated wine collections—available in a variety of bottle counts, styles, and color combinations. From dry to sweet, red to white, or perfectly mixed, there's something for everyone. Whether you're exploring new flavors or stocking up on favorites, our collections make it easy to enjoy great wine, your way.

Visit store    Shop bottles    Shop collections

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

642 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 97% das suas opiniões negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 1 em 5 estrelas

Terrible experience

Terrible experience. Asked to hold at Fed Ex location as they so much insisted via email/text. Then when it was finally delivered and ready to be picked up, they requested the shipment back so I could not pick up! Requested a new order and it has been over a week since its been delivered. Took way longer than last shipment. Never again

19 de fevereiro de 2026
logótipo da Swirl Wine Shop

Resposta da Swirl Wine Shop

Hi there! We are so sorry to hear you had trouble with your original order—after further correspondence with FedEx, it ended up being damaged in transit. As of 3/4, it looks like your wines are available for pick-up. We do hope you enjoy and I will have our team reach out as well to add a credit to your account for the mishap. Have a great day!!

Classificada 5 em 5 estrelas

The ordering was simple online

The ordering was simple online. My only complaint is that FEDEX said they came to my door two days in a row but did not. Once I got the wine, all is good. I have had one bottle and it was delicious. Thanks

19 de fevereiro de 2026
Classificada 5 em 5 estrelas

I received a promo offer for 5 bottles…

I received a promo offer for 5 bottles for 50 bucks. I love wine. 10 bucks a bottle can't be beat. Shipping was free. The wine arrived in no more than 3 days. Very informative delivery service. As I needed to scan my i.d. Pickup option was made available also. Very professional process. I already drank all 5 bottle. Absolutely delicious. The Old Vine Zinfandel's. So smooth. So fruity. So lovely. The red blend from Africa was surprisingly great. Lastly the Chardonnay. I don't drink much white wine, but a friend does. We enjoyed it with brunch. Overall I rate my experience 10 out of 10. Or 5 stars.

20 de fevereiro de 2026
Classificada 2 em 5 estrelas

To confusing to use

Overall you did good, even corrected my address as it was entered incorrectly. But I never got my wine, because the redirecting fed ex came on days and times no one was home to sign for the wine. I tried to get a hold of fed ex several times but I could not sign in. I even tried resetting my oassword. Also the last door tag when enterd just says invalid or attempted but no directions on how i xan get my package. After several attempts i gave up due to the time it was taking and getting no were. So I never got to enjoy the product and disappointed but I work full time and have children and this just became a pain to try to figure out. But thank u for the service u gave on your part. But I will not try to use this again.

19 de fevereiro de 2026
logótipo da Swirl Wine Shop

Resposta da Swirl Wine Shop

Hi Rebeca, we are so sorry to hear this! I've just asked someone to reach out to you to get a reshipment on it's way to you ASAP. We know it can be difficult and dealing with FedEx can be a hassle, which is why we are more than happy to manage this for our customers. Please keep a lookout for an email from us shortly!

Classificada 2 em 5 estrelas

I should be given the option to…

I should be given the option to purchase however many wine bottles i would like , But at check out it makes you purchase 6.

19 de fevereiro de 2026
logótipo da Swirl Wine Shop

Resposta da Swirl Wine Shop

Hi Lacrice, thank you for your feedback. After our initial first-time orders, we do have a 6-bottle minimum.

Classificada 4 em 5 estrelas

Fast and Efficient

Fast, efficient delivery.
I would’ve given five stars, but I requested for my delivery to be redirected to my residential address and was told it would be, but it was not, and I had to pick it up after a blizzard at FedEx drop off.

22 de janeiro de 2026
Classificada 4 em 5 estrelas

I ordered 3 bottles using a deal I got…

I ordered 3 bottles using a deal I got for my birthday but I received only 2 bottles. The last one was never delivered. I don't know how to get that bottle.
Later customer service contacted me and quickly solved the issue. I received my bottle in few days.

21 de janeiro de 2026
logótipo da Swirl Wine Shop

Resposta da Swirl Wine Shop

Hi Boris! We are so sorry to hear a bottle was missing from your order. It looks like you reached out to our customer service team and they've placed a reshipment for you. We hope you enjoy the wines and apologize again!

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