I called before making purchase to confirm 2 day shipping. I then immediately made the purchase including 2 day. After the order was placed 3 days went by before receiving the shipping information. 2... Ver mais
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Leia as opiniões dos outros
Quick ship to Canada. Online payment of duty and HST handled well by UPS. Paid one evening. Delivered from Windsor to Markham the next day. Product solid and easy to assemble. Can't judge comple... Ver mais
A empresa respondeu
Jacob was wonderful to work with. He helped us throughout the process to make sure we had the correct bases for our stone tables. He also helped us understand what we needed to do to ensure the base... Ver mais
A empresa respondeu
I've been corresponding with the tablebases.com staff during the past couple of weeks to determine what model and size table base I need for a table in connection with my kitchen remodel. They always... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Tablebases.com provides high quality, low priced table bases for the office, restaurant, commercial, hospitality, school and healthcare industries. We help you find the right table base for your needs.
Informações de contacto
West Park Ave 13350 STE A1, 95006, Boulder Creek, Estados Unidos da América
- 1-800-258-2320
- support@tablebases.com
- tablebases.com
4,4
Excelente
180 opiniões
Sem histórico recente de solicitação de opiniões
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
the on line help was very good and the…
the on line help was very good and the table bases are very sturdy and as advertised
1 de agosto de 2019
Opinião espontânea
Resposta da Tablebases.com
Hi Robert,
Thank you for providing feedback! We're glad we could be of service.
Sincerely,
Tablebases.com Customer Service
custoer loved it
1 de agosto de 2019
Opinião espontânea
Resposta da Tablebases.com
Hi James,
Thank you for your feedback! We're glad to hear you are happy with your purchase!
Sincerely,
Tablebases.com Customer Service
all was good
all was good. solid iron base.
I might paint it a a bright blue.
11 de julho de 2019
Opinião espontânea
Resposta da Tablebases.com
Hi Edward,
Thank you for your feedback! That sounds like it will be a fun project. If you want, you can send photos of your finished and painted table to support@tablebases.com. We always love to see the fun, creative projects our customers complete with our table bases.
Sincerely,
Tablebases.com Customer Service
Great customer servic
The base I got is cast iron pedestal. It is HEAVY. Assembly was easy.
Customer service help in deciding what base to buy was excellent.
11 de julho de 2019
Opinião espontânea
Resposta da Tablebases.com
Hi Mary,
Thank you for your feedback! We're glad you are happy with your table base. Feel free to reach out if you happen to need any assistance.
Sincerely,
Tablebases.com Customer Service
Great customer service
5 de julho de 2019
Opinião espontânea
Resposta da Tablebases.com
Hi Bar,
Thank you very much for your feedback!
Sincerely,
Tablebases.com Customer Service
Very difficult to connect with customer…
Very difficult to connect with customer service.
I returned an order on 4/29 and have yet to receive my refund, of which there is re-stocking fee even though I basically did an exchange and got a more expensive item.
5 de julho de 2019
Opinião espontânea
Resposta da Tablebases.com
Hi Giselle,
We're very sorry to hear about your poor experience! If you can send an email to our customer service team (support@tablebases.com) or call with your order number (or the name on the credit card used at checkout) and the tracking information for the return, we'll look into that ASAP for you. We don't have any record that you ordered from Tablebases.com.
Our warehouses send and receive a lot of shipments, so if we don't get the tracking information for a return, things can sometimes slip through the cracks. We appreciate your feedback and look forward to connecting with you so that we can resolve this problem.
Our customer service hours are Monday - Friday from 6AM to 5PM PT, excluding holidays. You can email support@tablebases.com at any time, or call 1-800-258-2320.
Sincerely,
Tablebases.com Customer Service
Quality is excellent
Quality is excellent. Recommend. Using Table in our Kitchen.
4 de julho de 2019
Opinião espontânea
Resposta da Tablebases.com
Hi Bren,
Thank you for your feedback! I'm glad your table base is working well in your kitchen.
Sincerely,
Tablebases.com Customer Service
Good start then down hill ....
I had great first hand experience and delivery was awesome and plain sailing. Very smooth no hiccups.
We were missing hardware though so customer service was great at replacing the full base. We only needed the hardware but they insisted we take a new base.
We had to PAY CUSTOMS was my issue so it was better to just mail the hardware we were missing, of a few bolts. They flat down refused to pay the customs fees, which led our company paying out basically for another table base. smh! We will not order again, even though the initial dealings were great it did not end well. Shame as we always need to order new bases being a stone fabrication shop.
3 de julho de 2019
Opinião espontânea
Resposta da Tablebases.com
Hi Jacqui Garwood,
We are very sorry that you feel negatively about your experience ordering from Tablebases.com, we appreciate your feedback and we take all comments into consideration for the future. International shipments (from the US to Canada) can be tricky as we have no way of controlling or predicting customs duties and taxes. We did offer to reimburse you for the cost of hardware if you wanted to purchase it locally to avoid taxes and delays in receiving the hardware. We do not have separate hardware for these table bases, they are packed as complete sets. Given the issues you experienced, we thought it best to ship a complete unit to ensure everything fit together, rather than procure and send separate hardware. While we did format the customs paperwork to clearly note that this was a replacement unit, and that tax/duties should not be applied, this apparently was not recognized by the customs department in your area.
Sincerely,
Tablebases.com Customer Service
Greet customer service
Great customer service. Very friendly and helpful.
Great product. Turned my custom kitchen tabletop into a bar-height, fixed high top. Love it!
1 de julho de 2019
Opinião espontânea
Resposta da Tablebases.com
Hi Christian,
Thank you for the feedback! We're so glad that your project turned out well. Feel free to reach out if you need anything in the future, we're always happy to help.
Sincerely,
Tablebases.com Customer Service
This company is a gem!
Super-helpful and knowledgeable fellow on the phone. We got a table base to replace a wooden one that had a big problem, and for a few hundred $, we saved ourselves the $2000 it would have cost to replace the (custom) table or get a (custom) metalworker to solve the problem. This company is a gem.
28 de junho de 2019
Opinião espontânea
Resposta da Tablebases.com
Hi Linda,
Thank you for your feedback! I'm glad we were able to help you find a table base that works for your project, and saved your custom table! We are always happy to help, feel free to contact us if you need anything in the future.
Sincerely,
Tablebases.com Customer Service
Great product
Great product. Could not be easier to assemble. Would buy again from them in a blink.
28 de junho de 2019
Opinião espontânea
Resposta da Tablebases.com
Hi Neil,
Thank you for your feedback! We do our best to make the assembly process clear and easy, so we're glad to hear that everything went smoothly for you.
Sincerely,
Tablebases.com Customer Service
Great Quality easy to order great…
Great Quality easy to order great customer service
27 de junho de 2019
Opinião espontânea
I had an online chat with Michael who…
I had an online chat with Michael who was very helpful with my issues using a granite piece for our kitchen table top. With his recommendations we purchased the table bases we needed. Have not installed them yet but anticipate the perfect fit.
27 de junho de 2019
Opinião espontânea
Resposta da Tablebases.com
Hi Patricia,
Thank you for your kind words and feedback! If you happen to have any trouble when you get to the installation stage, feel free to reach out to Michael or another customer service team member, we're always happy to assist.
Sincerely,
Tablebases.com Customer Service
Resposta da Tablebases.com
Hi Carol,
Thank you for your feedback! We're so glad you are happy with your table base and our customer service.
Sincerely,
Tablebases.com Customer Service
Easy to work with and very customer…
Easy to work with and very customer oriented. Would never go anywhere else. He very best!
27 de junho de 2019
Opinião espontânea
Resposta da Tablebases.com
Hi Scott,
Thank you very much for your feedback and your kinds words! We are always happy to help and are so glad to hear you are happy with our customer service. Feel free to reach out to us if you need anything else in the future!
Sincerely,
Tablebases.com Customer Service
Great product good prices
27 de junho de 2019
Opinião espontânea
Resposta da Tablebases.com
Hi Rodolfo,
Thank you for your feedback! We're so glad you are happy with your purchase.
Sincerely,
Tablebases.com Customer Service
Excellent table base
Excellent table base. Strong, attractive, holds good amount of weight, nice finish.
27 de junho de 2019
Opinião espontânea
Resposta da Tablebases.com
Hi Marx Interiors,
Thank you for providing feedback! We're happy to hear that you are pleased with the table base you purchased.
Sincerely,
Tablebases.com Customer Service Team
Service
Excellent customer service. Product worked perfectly with our custom made tops.
27 de junho de 2019
Opinião espontânea
Resposta da Tablebases.com
Hi Travis,
Thank you for your feedback! We're so glad you are happy with your order.
Sincerely,
Tablebases.com Customer Service Team
good quality base
27 de junho de 2019
Opinião espontânea
Resposta da Tablebases.com
Thank you for your feedback!
Sincerely,
Tablebases.com Customer Service Team
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