I am just getting back into course fishing especially carp, and bought 3 shimano rods @ reels after discussions with the staff. They arrived swiftly and were packaged extremely well so no damage ( n... Ver mais
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Leia as opiniões dos outros
I ordered a set of Sonik SKS alarms from Tackle Fanatics on 31st May, cancelling an order with another company who couldn't deliver until the end of July. Not only were they delivered the next day at... Ver mais
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Fantastic service!! Excellent communication and very helpful when I phoned them up!! easy to use ordering site!! And delivery was in less then 24hours from when I placed the order and was well packed... Ver mais
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Another fantastic buyer experience trouble free and the cheapest by far in the country. Purchased two spare spools for my Fox Eos 10000fs and a Fox Camolite 3up 2down 12' rod hold-all. All the items w... Ver mais
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Informações sobre a empresa
Informação fornecida por diversas fontes externas
Tackle Fanatics offers a huge choice of tackle & bait, fantastic value - and outstanding customer service.
Informações de contacto
E5 Barwell Business Park, Leatherhead Road, KT9 2NY, Chessington, Surrey, Reino Unido
- 0208 949 3307
- customerservices@tacklefanatics.co.uk
- tacklefanatics.co.uk
5,0
Excelente
332 opiniões
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Carp tackle
Late delivery after being charged for the next day service, ordered on a Sunday received the gear on the Thursday. My wife wasted all day Tuesday waiting in for the delivery that had even been sent out. Couldn't use the bivvy with the peak because It was damaged and still waiting for the replacement part that's arriving on Wednesday. It took the buzz out of it getting new fishing with all the hassle. But I must say they are very helpful on the phone with the issues I've had.
20 de novembro de 2016
Opinião espontânea
Resposta da Tackle Fanatics
Hi Woz, many thanks for your custom. UPS did try and deliver your order earlier in the week, but no one was available to sign for the packages, which is why it wasn't finally delivered to you until the Thursday. We apologise the bar for the peak of your bivvy was damaged, we have got one on the way from the manufacturer and this will be sent on to you as soon as it arrives with us. Glad you found our staff helpful and polite, we always strive to rectify any issues to keep our customers satisfied. We value your feedback and hope to deal with you again soon. Tight lines, Duncan
Always good service
Second time I ordered from Tackle Fanatics and once again all went smoothly. Thank you lads!
18 de novembro de 2016
Opinião espontânea
Resposta da Tackle Fanatics
Hi Johann, thanks for dealing with Tackle Fanatics again and for comments about our service, glad it went smoothly. We hope your new rods and bait have come to good use recently and you manage to catch some cold water specimens over the coming months. Tight lines, Duncan
Resposta da Tackle Fanatics
Hi Howard, Its great to hear you rate our service so highly. Many thanks for your feedback and 5* rating. Tight lines, Duncan
Resposta da Tackle Fanatics
Hi Andy, thanks for dealing with Tackle Fanatics, we are pleased you found our service and delivery facility top notch. Good luck with your new angling toys and thanks for your feedback. Tight lines, Duncan
New rod
This is an excellent company, they're always helpful and you can get a best prices. I am really happy with my purchase and the customer service.
2 de novembro de 2016
Opinião espontânea
Resposta da Tackle Fanatics
Hi Istvan, thanks for purchasing your new rod from Tackle Fanatics. We are delighted that you rate our prices and customer service so positively. Good luck with your new rod, we hope it helps you catch plenty of 'chunks' this winter. We very much appreciate your custom and feedback. Tight lines, Duncan
Shimano technium magnesium. (Black mags) SEE UPDATE BELOW
Bought 3 of the above from this store. Went in so I could see what I was purchasing as this for me was a big investment. My only negative was that I was not acknowledged when I went in as the guy behind the counter was talking to a sales rep. The chatted for a good 10 minuets and to be honest I felt a bit ignored, given what I intended to spend, that was to me a bit disappointing. When I did get served the service was very good, polite sales guy and he new his stuff, turned out he was new to the store so maybe explains the above (hope my comment may be of use?). Price was the best I have seen in the U.K and they had plenty of stock. Well worth the 3 hour drive, would use again without hesitation.
24-12-16. Just wanted to update my previous post as unfortunately one of the spool clickers came off the spool when I changed over from braid to mono. You often find out just how good a company is when you get an issue. Tacklefanatics are first class. Not only did they replace the spool without any issue, they even sent me a paid postage returns label so it didn't cost me anything to send back. Took 3 days from posting the spool to getting a replacement. Outstanding.
30 de outubro de 2016
Opinião espontânea
Resposta da Tackle Fanatics
Hi, thanks for purchasing your 'Black Mags' from Tackle Fanatics - they are amazing reels and we hope they help you in your pursuit of some cold water monsters this winter. We would like to apologise if you feel you weren't acknowledged when you came in store, this isn't normally the way we deal with our showroom customers as we like to greet all that visit us regardless of what they are looking to buy. Its great to hear you did finally receive the polite customer service we strive to offer all our customers, but I have relayed your comments to the member of staff in question so we can continue to improve our service. We appreciate the epic journey you undertook to come and see us, its great that you found our prices and stock worth the trip. Many thanks for your feedback, we hope to see you again soon. Tight lines, Duncan
Bait order
Can't fault Tackle Fanatics service.
Great communication, very quick (and free) delivery on bait order.
Will be ordering again very soon.
24 de outubro de 2016
Opinião espontânea
Resposta da Tackle Fanatics
Hi Rick, glad you've benefitted from Tackle Fanatics' bait deal and received your carp food in a swift manner via our free UPS next working day delivery service. We look forward to dealing with you again in the not too distant future. Tight lines, Duncan
Excellent service
Great transaction;keen prices,rapid delivery and good communication as they phoned me as part of my order was out of stock.Thoroughly recommended!
21 de outubro de 2016
Opinião espontânea
Resposta da Tackle Fanatics
Hi Loris, glad you were happy with our service on so many levels. We strive to offer the best prices, delivery facility and customer service around. We very much appreciate your kind words and recommendation. Good luck and tight lines, Duncan
Resposta da Tackle Fanatics
Hi Bruce, thanks for your feedback about our service. Its great to hear that everything went well with your order. We hope to deal with you again soon. Tight lines, Duncan
No worries
I found this company a pleasure to buy from. They carry a good stock and found their website easy to use. I opted for a finance package which was straight forward to complete and took no time to get a decision. Good communication followed and I received my goods the next working day. I would have no hesitation using them again.
20 de outubro de 2016
Opinião espontânea
Resposta da Tackle Fanatics
Hi Mark, its been a pleasure dealing with you too, glad you enjoyed your experience with us. We are thrilled to hear you found our website and finance packages straightforward & swift to utilize; plus you had plenty of stock to choose from, were kept up to date with the progress of your order, and you received your goods swiftly. We hope to deal with you again soon and would like to thank you for taking the time to leave us feedback. Tight lines, Duncan
Great service
Delivery was spot on time and really pleased with
the reel I had purchased.
will be buying from tackle fanatics again with out a doubt.
10 de outubro de 2016
Opinião espontânea
Resposta da Tackle Fanatics
Hi Matthew, its brilliant to hear you had such a great experience with Tackle Fanatics; we aim to please all our customers and deliver quality second hand products swiftly. We are pleased you will be dealing with us again and would like to thank you for your custom and positive feedback. Tight lines, Duncan
great company
I have used this company a few times now they always take the time to talk to you and give you what you need weather you are spending £5 or £500
they also do finance witch is really handy if your a carp angler as the big thi ngs are getting exspensive these days
regards graham Morey Edinburgh
9 de outubro de 2016
Opinião espontânea
Resposta da Tackle Fanatics
Hi Graham, its been a pleasure dealing with you. Great to hear you hold Tackle Fanatics' customer service in such high esteem; we are always on hand to offer sound, friendly advice to all our customers however much they are spending. We hope to deal with you again soon. Tight lines, Duncan
Great Service.
Excellent communication, Fantastic next day delivery & great prices. What's not to like. Would recommend anytime.
9 de outubro de 2016
Opinião espontânea
Resposta da Tackle Fanatics
Hi Peter, many thanks for purchasing some rods from us recently. Glad you rate our service and prices so highly, we always do our best to keep our customers satisfied. Thanks for taking the time to leave us feedback and for the recommendation. Tight lines, Duncan
great service
I bought a wychwood bedchair from tackle fanatics, excellent price, next day delivery at excellent rate ,,,I was so impressed the next day i looked at their site again,
This time i bought a waverunner shuttle bait boat, ( used ) I e mailed them a question , got an instant reply,, Then bought it,,, same again next day delivery,,,
would highly recommend to both my friends !!!! cant rate them highly enough in my opinion from these 2 transactions , 10/10
3 de outubro de 2016
Opinião espontânea
Resposta da Tackle Fanatics
Hi John, many thanks for purchasing a bed and boat from Tackle Fanatics. We are thrilled to hear you were so impressed with our customer service, prices and delivery facility. It was a pleasure to deal with you John and we hope to hear from you again soon. Thank you so much for your kind words, business and star rating. Tight lines, Duncan
quality service
I have been purchasing from tackle fanatics for about 5 years now and have always had excellent customer service, the couple of times it has not been up to there high standards they have more than made up for it.
Duncan and the chaps are quality.
5 stars
30 de setembro de 2016
Opinião espontânea
Resposta da Tackle Fanatics
Hi Unhappy, glad to hear you've had a pleasant and satisfying shopping experience with Tackle Fanatics over the years. We always strive to keep our customers happy, rectify any issues and delivery excellent customer service. Many thanks for the compliments, we think you're 'quality' too and hope you can now change your name to 'Happy'. Tight lines, Duncan
Good Prices
Tacklefanatics are a great company to deal with.
Always a great selection of fishing gear at great prices and are highly recomended!!
18 de setembro de 2016
Opinião espontânea
Resposta da Tackle Fanatics
Hi Stuart, you've been a highly valued customer of Tackle Fanatics online & in store for some time now and we very much appreciate your business. Glad you rate our selection of tackle and prices so highly. Thanks for the feedback, recommendation and 5* rating. We hope to deal with you again soon. Tight lines, Duncan
Top class online outlet at very reasonable prices
I can not not say a bad word a outs tackle fanatics always as described and alway on time what more can you ask for.
15 de setembro de 2016
Opinião espontânea
Resposta da Tackle Fanatics
Hi Christopher, thanks for your recent purchase, we are very glad you have been so happy with our service. Thanks for the feedback and 5* rating. Tight lines, Duncan
as usual a faultless transaction
another tackle bargain from this company delivered in a day from start to finish was so easy payed other the phone this time as ordered items that way, polite professional staff with a good knowledge of what they are selling will definitely be using again
13 de setembro de 2016
Opinião espontânea
Resposta da Tackle Fanatics
Hi Stuart, it was great dealing with you, I'm glad you were so impressed by our prices and professional customer service. We would like to wish you lots of luck and tight lines on your next fishing session. Regards, Duncan
Wouldnt shop anywere else
Love this site best deals really happy with my stuf wouldnt shop anywere else thats a fact cheers guys
8 de setembro de 2016
Opinião espontânea
Resposta da Tackle Fanatics
Hi Colin, many thanks for your kind words, your feedback and custom is much appreciated. Tackle Fanatics aim to offer the best deals, customer service and web experience around, so its great to hear you rate us so highly. Tight lines, Duncan
Received items really fast and perfect quality. Thx!
A correct shop.will buy again!
5 de setembro de 2016
Opinião espontânea
Resposta da Tackle Fanatics
Hi Bobby, glad you enjoyed shopping with Tackle Fanatics and received your items in a prompt manner. We hope you deal with us again soon. Good luck with your new tackle. Tight lines, Duncan
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