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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Lildog är inte ett seriöst företag. Produkterna är av usel kvalitet och fungerar inte alls. GPS visar flera hundra meter fel. Tog 2 månader att leverera och därefter 2 månader att återbetala vid rekl... Ver mais

Classificada 1 em 5 estrelas

Faktisk helt ubrukelig til å spore bikkja når barna slipper den ut. Sier den trenger oppdatering, ene beskjeden sier 10min, andre sier 15 min. Men faktum er at den låser seg og oppdateres ikke. Nå... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Nå har eg fått testet den i nokon dager, er super fornøyd. Det einaste er batteriet, det står at det skal vare i 1 uke, men eg må lade kva kveld. Dette kan også vera feilbruk på min side. Kundeservice... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Fullstendig håpløs GPS, ubrukelig. Det vil si at den viser aldri riktig posisjon, og kan være flere kilometer feil. Posisjonen hopper fra sted til sted uten at katten beveger seg. Derfor er den ubruke... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de dispositivos electrónicos

Escrito pela empresa

Tail it technologies' test winning GPS tracking devices with global range. Tracking devices specially made for Cats, dogs, bikes, cars, kids and much more.


Informações de contacto

1,6

Muito mau

TrustScore: 1.5 em 5

164 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Outdated simcard

I had a problem with an outdated simcard, i had quick and easy service and as an ekstra bonus he also refunded some money that i did not know had been paid whilst trying to get it to work super good service

20 de abril de 2022
Opinião espontânea
logótipo da Tail it Technologies

Resposta da Tail it Technologies

Hello Frederik

We appreciate that you took the time to leave us a review! I`m happy to hear that your experience with us was quick and easy.

Best regards
Cassandra
Tail It Customer Service

Classificada 1 em 5 estrelas

Prøvde 3 tail it plus som ikke virket

Prøvde 3 tail it plus som ikke virket. Måtte returnere.

4 de abril de 2022
Opinião espontânea
logótipo da Tail it Technologies

Resposta da Tail it Technologies

Hei Vibeke

Dette var leit å høre. Gjerne ta kontakt med oss på support@tailit.com slik at vi sammen kan finne en løsning på denne saken.

Håper å høre fra deg!

Med vennlig hilsen
Cassandra
Tail It Kundeservice

Classificada 4 em 5 estrelas

Tail it bike

Customer service is excellent and fast. As for the product, it is necessary to improve it, make it more resistant and with better reception. My Tail it bike stopped working after 3 months. They changed it without a problem.

23 de março de 2022
Opinião espontânea
logótipo da Tail it Technologies

Resposta da Tail it Technologies

Hello Miguel

Thank you for taking the time to leave us a review. We appreciate out customers, and hope that you will be with us for a long time!

Best regards
Cassandra
Tail It Customer Service

Classificada 5 em 5 estrelas

Fast and efficient.

20 de março de 2022
Opinião espontânea
logótipo da Tail it Technologies

Resposta da Tail it Technologies

Hello Andrej

We appreciate that you took the time to leave us a review. I`m happy to hear that your experience with us was fast and efficient.

Best regards
Cassandra
Tail It Customer Service

Classificada 1 em 5 estrelas

Umulig å få tak i kundeservise

Umulig å få tak i kundeservise, få logget inn eller få sagt opp abonnementet! Styr unna!

17 de março de 2022
Opinião espontânea
logótipo da Tail it Technologies

Resposta da Tail it Technologies

Hei Isabell

Det er leit å høre at du har hatt en så dårlig opplevelse med oss i Tail It. Dette er langt fra der vi ønsker å være i forhold til vår kundeservice. Vi ville hate å forlate deg med dette synet på selskapet vårt og vil gjerne ta opp denne saken med deg for å finne en løsning på denne situasjonen.

Jeg oppfordrer deg derfor til å kontakte oss igjen på support@tailit.com slik at vi sammen kan finne en løsning på denne saken.

Jeg håper å høre fra deg.

Med vennlig hilsen
Cassandra
Tail It Kundeservice

Classificada 4 em 5 estrelas

The Customer Service Is Good

The Customer Service Is Good, My Tail It for bicycle not working and send me to México a Mini GPS tracker (free). I prefer to recieve a same Tail It for bicicle but is OK, i hope in some way put on My bycicle.

26 de fevereiro de 2022
Opinião espontânea
logótipo da Tail it Technologies

Resposta da Tail it Technologies

Hello Gildardo

Thank you for taking the time to leave us a review. If you still prefer the Tail It Bike, we would love to send you one!

Please contact us at support@tailit.com so we could find a solution on this together.

Best regards
Cassandra
Tail It Customer Service

Classificada 5 em 5 estrelas

Nice person and good at giving out…

Nice person and good at giving out information and guidance

21 de fevereiro de 2022
Opinião espontânea
logótipo da Tail it Technologies

Resposta da Tail it Technologies

Hello

Thank you for taking time to leave such a nice review for us! I`m glad you had a great experience with our Customer Service department.

Best regards
Cassandra
Tail It Customer Service

Classificada 5 em 5 estrelas

responded quickly and resolved the…

responded quickly and resolved the issue.

11 de fevereiro de 2022
Opinião espontânea
logótipo da Tail it Technologies

Resposta da Tail it Technologies

Hello

Thank you for taking time to leave a review for us! I`m glad you had a great experience with our Customer Service department.

Best regards
Cassandra
Tail It Customer Service

Classificada 5 em 5 estrelas

Great support team

I havent been able to test my device yet because i waited too long and my sim card expired. The Tailit support team helped me right away and sent me a new sim card.

9 de fevereiro de 2022
Opinião espontânea
logótipo da Tail it Technologies

Resposta da Tail it Technologies

Hello Arild

We are so happy to hear that you had a great experience with our Customer Service department! We hope that you will be just as satisfied with our product. Contact us again if you seem to have any trouble when your new SIM card arrives, we would love to help :)

Best regards
Cassandra
Tail It Customer Service

Classificada 5 em 5 estrelas

We had greate experience with the…

We had greate experience with the servce when ever it have been a problem with the watch, but the quality of the watch have not been the best.

4 de fevereiro de 2022
Opinião espontânea
logótipo da Tail it Technologies

Resposta da Tail it Technologies

Hello Mats

We appreciate your warm feedback regarding your experience with our Customer Service department in correlation with your issues with the watch. It is always nice to read positive remarks regarding our work.

Best regards
Cassandra
Tail It Customer Service

Classificada 1 em 5 estrelas

STYR UNNA!

Kjøpte en Tail it i oktober. Fikk den ikke til å virke og det viste seg at det var feil på sim-kort. Kontaktet kundeservice og fikk snart tilsendt nytt. Da det fortsatt ikke virket prøvde jeg å kontakte de igjen for å heve kjøpet. Nå har jeg prøvd å få tak i noen der i snart to uker. Jeg har sendt flere henvendelser via kontaktskjema og jeg har ringt hver dag innenfor åpningstid. Da jeg til slutt kontaktet de på facebook fikk jeg svar, men da jeg forklarte problemet og hva jeg ønsket sluttet de å svare. Dette er useriøst og direkte svindel.

15 de novembro de 2021
Opinião espontânea
logótipo da Tail it Technologies

Resposta da Tail it Technologies

Hei Linn

Det er leit å høre at du har hatt en så dårlig opplevelse med oss i Tail It. Dette er langt fra der vi ønsker å være i forhold til vår kundeservice. Vi ville hate å forlate deg med dette synet på selskapet vårt og vil gjerne ta opp denne saken med deg for å finne en løsning på denne situasjonen.

Jeg oppfordrer deg derfor til å kontakte oss igjen på support@tailit.com slik at vi sammen kan finne en løsning på denne saken.

Jeg håper å høre fra deg.

Med vennlig hilsen
Cassandra
Tail It Kundeservice

Classificada 1 em 5 estrelas

Do not buy!

I had Tail it Pet. I tested the device and then charged it full. When cat came home, i turned tracker on and put it on cats collar. When cat left, device wasn't working anymore. Didn't get even single location update. Cat came back next day without the tracker. And there is no way to cancel the subscription on tail it web page. Completely useless waste of money.

14 de outubro de 2021
Opinião espontânea
logótipo da Tail it Technologies

Resposta da Tail it Technologies

Hello

It`s sad to hear that you lost your device. If you have had any trouble with cancelling the subscription, we would love to help you with that!

Just contact us at support@tailit.com so we can take this issue further with you.

Best regards
Cassandra
Tail It Customer Service

Classificada 5 em 5 estrelas

The best Cat GPS, given you understand what it’s for!

Personally I am extremely content and happy with my purchase of the “Tail it Pet GPS”! I was doing routine research into a GPS for my loved cat, so he could roam freely at our cabins during the summers and winters, and after a few months I quite randomly bumped into this one, and boy am I glad I did!
This GPS is all good in all the right places and features!
By reading the reviews of this GPS, I am somewhat baffled. I don’t think the majority of Tail It’s costumers quite understand what this GPS is used for, and what limitations a GPS naturally faces. As someone who has been an avid user of small gps units, typically in the form of Sports Watches since the early 2000’s. I think it’s great!
What’s important for a GPS your cat will wear is it’s size, battery charge, how well it can be attached to your cat, and how easily it lets you find your cat when ever you want to.
After having owned the GPS for a good 3 months, and having had my fair share of trial runs I just don’t understand a lot of these negative reviews. I think if you expect the GPS to be an activity logger, gps tracker, AND for it to have a decent lasting battery charge to boot that can handle rapid updates without killing the battery quickly, and for all of this to come in a tiny 22g package. Then you’re not understanding the technology. This GPS unit is a measure for us nervous pet owners who want that next level of security for our furry ones, it’s not designed to be an activity logger, or a form of entertainment that you can continually observe the “live tracking” feature. It’s for us owners who have a little faith our cats won’t jump into a wood chipper the first chance they get, for us owners who are content by being able to check on our furry one a few times each day, and to be able to find our cats at any given time should the need arise. If you buy this thinking you can observe the live tracking continuously and NOT have the battery charge suffer, you should keep looking. This is a bare minimum comfort for us owners, but it’s a solid and reliable bare minimum comfort. So far this GPS has led me to my cat each and every time I have required it to, and by using the light and sound function it made an easy go of it too!
(I later trained my cat to correlate feeding of wet food with the beeping sound from the GPS, so now I just turn the sound on when ever I want my cat home and he will come sprinting at the sound of the beeping thinking it’s time for wet food, which i always reward him after returning to me by the beeping function)
At the beginning I would check up on my cat maybe 4-8 times each day, only for long enough to make sure he’s okay and near by, and I would use it for longer while going out to fetch him, at this time the battery charge would last for 9-10 days. Once I gained some trust in my cats knowledge of the local area and I stopped frequently checking up on him, the battery charge would last for 20-22 days(which is a good while longer than the manufacturer claims it should last)

This GPS is for you if you…
1. Have a little faith your cat is not suicidal.
2. Don’t feel the need or lust to continually observe your cat on the map.
3. If you just want to do some quick checks on your cat every now and then to assure it’s okay,
4. If you need to be able to locate your cat reliably whenever you need to.
5. If you want to pay a reasonable monthly fee, 6$ a month.

This GPS is NOT for you if you…
1. Think your cat is suicidal and wanting to escape from you.
2. Want to observe your cat on the map for prolonged sessions each day.
3. Want a activity logger for your cat that you can analyze.
4. Think the 6$ monthly fee is not enough and would like to pay more.
5. If you expect the GPS to have godlike functions, like not loosing its signal when the cat hides under a stone fence or under someones house or balcony. (Tail it will loose the signal every now and then, but the cat will ALWAYS be near where the signal was lost, if it moves from that space the GPS will notice.) Or if you think the GPS hanging off a cats collar will give you a constant margin of error by less than 0.5yards. (Tail it will vary on rudimentary factors like signal strength, line of sight, etc.. but your cat will always be within the reach of the beeping sound being audible when trying to locate it)

To me it seems more like a case of wrongful expectations to what this GPS delivers, rather than the GPS being of poor quality. I’m curious to what GPS all the haters ended up with in the end. It won’t have the same stats as Tail It, that’s for sure, somewhere, the GPS will have to give up one stat to improve another. I suspect the size and weight is what most other GPS units sacrifice for a battery large enough to support activity loggers, 24/7 surveillance, etc..

GPS Size : 10/10
Battery size : 10/10
Function : 10/10
Customer Service : 10/10
Monthly Fee Price : 10/10
Sale one time purchase price: 10/10
Original one time purchase price : 8/10

11 de outubro de 2021
Opinião espontânea
logótipo da Tail it Technologies

Resposta da Tail it Technologies

Hello.

We would like to thank you for your reply. We found your review both informative and learningful for both our own developmental team as well as for our customers, who perhaps do not fully understand the way this technology was intended.

Your Technological insight and understanding displayed has caused us to want to see if you would be willing to partake as a early tester of our new generation of tracker. We therefore would like to get in touch with you in order to discuss this further. If this is something you would like to, then please reach out to our Customer Exceutive at Anders@tailit.com

Once again we appreciate your feedback and the technological insight that this review might provide to curious customers in the future.

Best regards
Tail It Technologies AS.

Classificada 1 em 5 estrelas

I can't review how the product works

I can't review how the product works, because I never got it activated, their web site crashed afted - hey, after payment was successfully charged to my card - then sent web site form, email to support - no reply. Web site, account - zero help. I think about which recycle bin to put it in. Is it electronics or total waste of time bin.

9 de setembro de 2021
Opinião espontânea
logótipo da Tail it Technologies

Resposta da Tail it Technologies

Hello.

I am very sorry to hear that you have had a negative experience for most of your experience with us. This is far from where we want to be in regards to our Customer Service and products in general. We would hate to leave you with this view of our company and would like to pick up this case with you in order to find a solution to this situation.

Because of this, I encourage you to contact us again at support@tailit.com so that we together may find a solution to this matter.

Best regards
Cassandra
Tail It Customer Service

Classificada 4 em 5 estrelas

Nå har eg fått testet den i nokon…

Nå har eg fått testet den i nokon dager, er super fornøyd. Det einaste er batteriet, det står at det skal vare i 1 uke, men eg må lade kva kveld. Dette kan også vera feilbruk på min side. Kundeservicen var under noko oppdatering når eg ringte fyrste gongen, når dei var tilbake i sving ordna dei opp på under minuttet.

6 de setembro de 2021
Opinião espontânea
logótipo da Tail it Technologies

Resposta da Tail it Technologies

Hei Astrid

Vi setter pris på din tilbakemelding!

Vi er så glade for å høre at du har hatt en positiv opplevelse med kundeservice når du kom gjennom. Et lite tips er å ikke ha på live-sporing hele tiden eller oppdatere lokasjonen flere ganger om dagen om batteriet tømmes fort. Hvis du fortsatt opplever at batteriet tømmes så fort etter disse justeringene gjerne ta kontakt med oss på telefon eller support@tailit.com så vi får tatt en titt på denne saken med deg.

Med vennlig hilsen
Cassandra
Tail It Kundeservice

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