TakeCars Opiniões 

264
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

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Classificada 5 em 5 estrelas

Доброго времени суток. Автомобиль компания предоставила в назначенное время. Вместо Мазда 2 был предоставлен автомобиль Тойота Королла, что очень обрадовало. Автомобиль функциональный с коробкой автом... Ver mais

Classificada 5 em 5 estrelas

Заказал машину bmw 420 кабрик, за 8 часов до отлета из Москвы к аэропорту в Дубай dxb. Когда прилетел машина была на месте, машина была чистая, без каких либо пальцев на кузове и пыли в салоне с полны... Ver mais

Classificada 5 em 5 estrelas

Брали машину для передвижения в Грузии. Парень Dima любезно встретил, проводил до авто, все показал и объяснил, правда. машина была не та, которую мы бронировали, но он предоставил за ту же цену машин... Ver mais

Informações sobre a empresa

  1. Agência de aluguer de carros

Escrito pela empresa

TAKE CARS FROM TRUSTED HOSTS. We make it easy for you to compare car rental deals and terms, enabling you to find holiday car rentals with fair conditions. Book through takecars.com and leave us good reviews.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

264 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 20% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(264)

58 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Аренда авто в Сербии

Авто выдали быстро, все документы заполнили, по машине все объяснили. Депозитов удобно приняли наличными.
По авто никаких нареканий не было.
Менеджер помогала с оплатой парковки в городе за что отдельная благодарность.
Приняли машину тоже без проблем, быстро и четко

1 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Rhodes car rental

The service was excellent the representative brought the car to the gate, and it was easy to communicate with him.
The car was in good shape the child car seat was okay and overall we had a very pleasant experience. I highly recommend it.

12 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Convenient service

Rented the car in September, very convenient service, good enough cars, only one suggestion - not to change the tyres to demiseasonal ones in advance

30 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Все пройшло чудово

Все пройшло чудово, весь персонал дуже привітливий, швидко все оформили, автомобіль в чудовому стані, я би сказав новий, тому окрема подяка персоналу який обслуговує та слідкує за авто.
Від онлайн бронювання до повернення авто - вищий клас. Чудовий сервіс - буду користуватися ще з превеликим задоволенням/Everything went perfectly, all the staff are very friendly, everything was arranged quickly, the car is in excellent condition, I would say new, so a special thanks to the staff who service and look after the car.
From online booking to car return - top class. Excellent service - I will use it again with great pleasure.

10 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Быстро , удобно , недорого.

Брали машину на 17 дней с полной страховкой , все быстро , удобно. Встретили в аэропорту , приехали в офис оформили и в путь. Сдавали в офисе , приняли машину за 3 мин без проблем , и отвезли в аэропорт.Офис рядом с аэропортом.

10 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Uitstekende en vriendelijke service!

Uitstekende en vriendelijke service. Mooie auto voor een goede prijs. Zal zeker weer gebruik maken van TakeCars wanneer ik een auto nodig heb en TakeCars aanwezig is in het land dat ik op dat moment bezoek. Huur was een Opel op Lesbos

19 de setembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

TakeCars.com was a horrible experience…

TakeCars.com was a horrible experience in Tblisi. There was no office. We took over the car in a suburbian area on the street directly from other customers. Nobody spoke English. The car was totally dirty, had no fuel and was not checked. We had paid already part of the amount in advance so we took car. After fueling it did not start anymore, so we had to call the owner, who sent someone to restart the car. We had to go to a place where they chanced the battery.
The exhaust was also loud and we were afraid to loose it completely. Nobody took care. The owner wrote me via WhatsApp that we were good to go. I told him the airbag control.lamp as well as the tire pressure lamp were on. He did not care. After only 50 km on a paved road we had a flat tire and had to use the spare tire (which was not a normal tire plus the tools did not fit) After managing that we had to go back 40 km to buy a tire. Of course we had to pay, but the owner said he would reimburse it. We arrived at our hotel at 20:30 instead 16:00.
When we took the car the other day we had another flat tire after 20 km on a not paved road and had to drive 60 km with the spare tire to get a new tire. Pay again.
The owner was outrageous! Told us that we damage his car and his tires. He was really rude. We are 60 years old and very careful and experienced drivers all over the world. The truth is: the tires were old and worn, damaged and had no tire tread (profile) The whole car was in poor and even dangerous condition.
We had the car 10 days and when we delivered the car again on a suburbian street, the owner insulted us was rude and unpolite and accused us. He did not reimburse anything. Instead said that we used forbidden roads ( which is not true)and that we had to pay him money.
I complained about all that writing to takeCars.com and got the answer, that it is MY problem and that they can't help me. Offered me 10%discount on my next car rental. Ridiculous!!! They even wrote me that I have to try to get my money back from the owner myself, if he promised it. They also accused us, that we were on a forbidden road.
I never read anything about that road to be forbidden. It is simply not true.
So, at the end I must say I feel cheated and also treated very respectless.

20 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

J'ai loué un véhicule Duster

J'ai loué un véhicule Duster. La location s'est bien passé de À à Z, le véhicule était propre et récent, la prise en charge a été parfaite, aucune attente, la personne que ce soit pour récupéré et rendre le véhicule etait ponctuelle.
Je recommande ce loueur et je repasserai à coup sûr avec ce loueur à ma prochaine visite.

9 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Бронировали машину в Будве на 5 дней

Бронировали машину в Будве на 5 дней, возврат планировали в Которе. В Будве машину пригнали прямо к отелю, ехать за ней не пришлось, а за пару дней до окончания бронирования сменили место возврата с Котора на Тиват, так за машиной приехали туда без всяких проблем и доплат. Сама машина для своих лет в порядке, немного тяжеловато даются обгоны только, зато со всеми серпантинами справлялась на отлично. Рекомендую!
We booked a car in Budva for 5 days, planned to return it in Kotor. In Budva, the car was driven right to the hotel, we didn’t have to go to pick it up, and a couple of days before the end of the booking, we changed the return location from Kotor to Tivat, so we came there to pick up the car without any problems or extra charges. The car itself is fine for its age, only overtaking is a bit difficult, but it handled all the serpentines perfectly. I recommend it!

20 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great

There was an incident, they quickly changed it to another car, so we didn't drive this car. Everything is fine, only the large commission (10%) for returning the deposit was disappointing, but it depends on the lessor, not on the site. Takecars is a great service!

12 de março de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Everything was great

Everything was great. The car is in perfect condition, spacious and comfortable.
The only complaint is that the car is full of trash. Bottles, a pack of napkins, a lot of small change. Some kind of casing is lying behind the driver's seat.
It would be nice if it was cleaned between rentals.
Compliments to Mary - always in touch, any questions, problems, etc.
The service is at a fairly high level.

24 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Hello!



We rent a car for the 5 days. Everything was perfect, fast pick up and return. Car was in a good condition. Mirza was top with great service, they allowed late return without extra charge because our flight has been delayed. We will came back for sure!

4 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Be aware and double check everything

Be aware and double check everything. I spent several hours selecting cars and then noticed that the button "send message to the car owner" is a scam. All messages went directly to the site admin, and then he asks for your whatsapp and tries to answer them personally (spoiler: he does not know any single detail about cars)

Also, as you can notice, all Trustpilot 4 and 5 star reviews are scams. Those reviewers have only one review in their profile.

Also the admin usually changes the site domain.

10 de julho de 2024
Opinião espontânea
logótipo da TakeCars

Resposta da TakeCars

Tatjana, let me clear a few things up:

1) Messages to Car Owners: During peak times, many of our car owners are swamped with their main work and prefer us to handle communications. This way, we can quickly answer common questions and save them time.

2) WhatsApp: We ask for your WhatsApp to keep things smooth and efficient. It helps us stay connected and get back to you with the info you need without making you wait online.

3) Trustpilot Reviews: Our 4 and 5-star reviews are genuine. After each rental, we follow up with customers and some of them kindly leave reviews on Trustpilot. By the way, you've only got 1 review on Trustpilot too.

4) Domain Changes: We started as localcarhires.com in 2018 and recently moved to takecars.com for a cleaner, easier-to-remember domain name. That's it.

Hope this clears things up. As a gesture of goodwill, use the code SAMOGULOVA for a discount on your next rental with us.

Cheers,
Maxim
Managing Director

Classificada 1 em 5 estrelas

SCAM, fraud, russian mafia - car rent in Albania

Total SCAM.
lowest price is used just like a hook.

Moreover, they are financing russian terrorism.
Russian "payment cards" are accepted as payment method - explicitly suggested on payment step.

After booking a car in Albania, an automated email is sent saying that "car owner rejected your booking" and it suggests more expensive version which is above market price.

And this email is sent in russian language.

2 de julho de 2024
Opinião espontânea
logótipo da TakeCars

Resposta da TakeCars

Dmitry, I understand your frustration, especially given the current geopolitical situation. However:

1) You booked the most affordable car option available.
2) Unfortunately, your booking was declined by the rental provider. Rental providers have various reasons for declining bookings, including safety and compliance measures.
3) We promptly informed you of the decline and suggested alternative options to save you time and effort.
4) The communication was in Russian because your phone number starts with +380, which is the country code for Ukraine. We assumed this would be a language you understand.
5) You could have requested to communicate in English, and we would have gladly accommodated your preference.
6) You chose to cancel the booking and received an immediate refund.
7) We are a travel aggregator and accept global VISA/MASTER cards as well as Russian MIR cards.
8) We stand firmly against any form of nationalism and prejudice.

We wish you peace and understanding.

Maxim
Managing Director

Classificada 1 em 5 estrelas

We rented cars in Albania

We rented cars in Albania, disgustingly dirty cars, everything was broken, even the driver’s seat belt didn’t work. We paid for a car seat for 6 months, we were given a car seat for a 3 year old child and the money was not returned. To return the car, you need to drive to his office, and then with suitcases, bags and children you need to walk along the roadway. Terrible service, I don't recommend it to anyone!

3 de junho de 2024
Opinião espontânea
logótipo da TakeCars

Resposta da TakeCars

Dear Anastasia

Thank you for your feedback. We are sorry to hear about the problems you have encountered. To help us understand the situation, please send your booking number, a detailed description of the problem and photos of the car defects to our e-mail address support@takecars.com.

We will do our best to resolve the situation, including resolving the issue with our partner who provided the car.

Best regards,
TC support team

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