Pretty awful experience. I saw the ad on a holiday flight, and I’m very pale so avoided the sun in favour of a fake tan. I’ve tried other providers previously. I watched a YouTube video. I fo... Ver mais
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Leia as opiniões dos outros
Absolutely love TanOrganic tanning oil! I have very fair skin and most tanning products just look very fake. I could hardly believe it the first time I tried it; lovely natural glow and No streaks... Ver mais
Tan Organic has been my favourite brand for tanning oil since 2018! As soon as I started using their products, in fact- I can’t use anything else! The colour matches my own real tan in the summer t... Ver mais
A empresa respondeu
1st time ordering direct through the Tan Organic website, usually I'll purchase in Boots or Dunnes Stores. I found out you can buy refills for the oils & creams that I didn't know about. 200ml oil ref... Ver mais
Informações sobre a empresa
- Escritório de empresa
- Fábrica de cosméticos
- Loja de cosméticos
- Grossista de cosméticos
- Salão de bronzeamento
Escrito pela empresa
The world’s first & only Eco Certified, Organic Self-Tan Brand We fight for healthy, nourished skin and a happy planet. We are both science and nature, every product we make is packed with love, passion and considered ingredients. We are passionate about being good to our planet, we will always be kind to it and make the most of its natural, enriched ingredients. We will never compromise on quality and our commitment to effective innovation and kindness to all TanKind is our business integrity. To us, people and the planet come first before margins, and our team is dedicated to delivering a little bit of sunshine in every bottle. Our products are packed with goodness and our people packed with kindness and gratitude.
Informações de contacto
106 Merrion Road Dublin 4 , D04 H6X9, Dublin, Irlanda
- info@thekindbrandcompany.com
- tanorganic.com
4,3
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 33% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
No customer service
The address for my order was wrong. I emailed immediately after ordering to flag this and never even got a response to my email, never mind a change to the correct address. Customer service is non existent in this business
20 de agosto de 2024
Resposta da TanOrganic
Hi Ellen,
Hope you're well and safe.
Thank you for writing in and we're so sorry you had a disappointing experience with our customer service.
As I mentioned over email, we had an issue with our inbox for a few hours. We're so sorry to not be able to help at the time and for the inconvenience caused in receiving your order. I assure you this is a rare and unfortunate instance. We hope you'll give us an opportunity again.
Very best,
Rashmi
The Tanorganic team are first class and…
The Tanorganic team are first class and nothing is too much trouble. I'd never used self tan products before but I won't be trying any others!! I use the brush to apply and it works.
Excellent products and service ,thank you
29 de agosto de 2024
Opinião espontânea
Resposta da TanOrganic
Hi Liz,
Hope you're well and safe.
Thank you so much for your kind review. We're thrilled you like our products and our team and service, this means so much to us. Thank you for being a part of the TanOrganic community, we appreciate you!
Sending you kind thoughts and gratitude from Team Tankind.
Very best,
Rashmi
-Fabulous product
-Fabulous product
-Gives a nice glow and works as SPF and primer under makeup
-Fast delivery
* In my experience,the container is not very strong and the product leaks
27 de agosto de 2024
Opinião espontânea
Resposta da TanOrganic
Hi Carmel,
How are you?
Thank you so much for your kind review.
We're thrilled you like our Daily Defence Tinted Facial SPF 50! Thank you also for your feedback about the container, I've passed it on to the relevant team. We appreciate you!
Sending you kind thoughts and gratitude from Team Tankind.
Very best,
Rashmi
Very poor customer service
Write to the company asking then why the products didn't work and they've not bothered to reply.
29 de julho de 2024
Resposta da TanOrganic
Hi Jacqui,
Hope you're well and safe.
Thank you for writing in and we're so sorry you had a disappointing experience with our products.
We're in touch over email and will wait to hear your feedback. Thank you for giving our products another opportunity. Rest assured we are committed to ensuring your complete satisfaction.
Very best,
Rashmi
Great tan
Fast delivery, well packaged too gir transit. This is the only tan that does not irritate my skin. Also it's an irish product
1 de agosto de 2024
Opinião espontânea
The best tan by a mile
The best tan by a mile, never streaks, glides on and wears off evenly.
18 de julho de 2024
Resposta da TanOrganic
Hi Elaine, Thank you for the amazing feedback! 🌟
We’re thrilled to hear you love the smooth, streak-free finish of our tan. Your satisfaction is our top priority, and we’re so glad our product meets your expectations.
Kind Regards,
Soumya
Great customer service and lovely…
Great customer service and lovely products.
24 de julho de 2024
Opinião espontânea
Resposta da TanOrganic
Dear Emer,
Thank you so much for your kind review, we're so happy you like our products and service!
Sending you kind thoughts and gratitude from team TanKind,
Rashmi
Fabulous company all round
Definitely the kindest company I’ve ever bought from! Not only are their products clean (I wish several more expensive brands would take note) but their customer service is also top notch. I bought the self tan mouse and facial bronzer and will definitely be repurchasing in the future. I’m excited to try out other products too. Delivery was next day which is always a bonus!
19 de julho de 2024
Opinião espontânea
Resposta da TanOrganic
Dear Katie,
Thank you so much for your delightful review, you've made our day!
We're so excited for you to try our other products too and hope you love them. Sending you kind thoughts and gratitude from team Tankind.
Very best,
Rashmi
Love these products
I really like all of the Tan Organic products i have used so far. I particularly like the Mousse as i find it the darkest, the oil is nice too, it is a good bit lighter and the gradual is good to top up or nice applied a couple of times to build up. And the no fake tan smell is a actually true
17 de julho de 2024
Opinião espontânea
Resposta da TanOrganic
Dear Mairead,
Thank you so much for your review, we're so happy you like our products. No fake tan smell, just nourished, glowing skin!
Sending you kind thoughts and gratitude from team TanKind.
Very best,
Rashmi
I found this face tanning oil had a…
I found this face tanning oil had a smell of vinegar, as if it was gone off. Also it is very difficult to spray into face. The mist comes out too quickly and it is very difficult to get an evenly spread out tan. I have had to resort to spraying it into the palm of my hand and then applying it to my face .
I would not buy this product again .
18 de junho de 2024
Resposta da TanOrganic
Dear Mary,
Thank you for writing in. I'm sorry you had a disappointing experience with our product. Can I confirm if it was the Facial Self Tan Oil or the Facial Tanning Mist? From your description I understand it might be the Facial Tanning Mist.
Could I recommend that after you spray the mist, you use a brush to spread it out? That would ensure even product coverage. About the fragrance, it's Sweet Orange Peel Oil which is one of the ingredients in the mist. I hope you're able to give it one more try and that your experience is better with a brush. If that's not the case, please don't hesitate to send us an email on info@tanorganic.com.
Sending you kind thoughts and gratitude from team TanKind.
Very best,
Rashmi
Such amazing products
Such amazing products, I have used the face tan and body oil for the last 4 years and get so many compliments on the tan especially
Great service, prompt delivery
18 de junho de 2024
Resposta da TanOrganic
Dear Sharon,
Thank you so much for your kind review. We're delighted to hear you've been a long-time happy TanOrganic user, thank you!
Thank you for shopping TanOrganic and being a wonderful part of our community. Sending you kind thoughts and gratitude from Team TanKind.
Very best,
Rashmi
Even better value!!
The idea of using refillable sachets instead of the heavy glass bottles is brilliant ! Saves on waste and is so economical ! Well done!👏👏👏
18 de junho de 2024
Resposta da TanOrganic
Dear Pam,
Thank you so much for your kind review of our eco-friendly refillable oil and lotion pouches, we're so happy you like them.
Thank you for being a wonderful part of our community. Sending you kind thoughts and gratitude from Team TanKind.
Very best,
Rashmi
Non-greasy oil
I bought the TanOrganic Multi Use Moisturising Dry Oil and use it as a hair treatment oil for my colored hair which feel dry very often. After applying my hair were softer, less frizzy and manageable. What i particularly like about the oil is that it does not feel greasy at all. Will continue to use this as a hair treatment oil.
3 de julho de 2024
Opinião espontânea
Resposta da TanOrganic
Dear Nusrat,
Thank you so much for your kind review. We're so happy you like the Moisturising Multi-Use Dry Oil to keep your hair nourished.
Thank you for shopping TanOrganic and being a wonderful part of our community. Sending you kind thoughts and gratitude from Team TanKind.
Very best,
Rashmi
Natural tan? YES!
This product is SO easy to use. Just a quick spray and a gentle rub in takes no time at all. The later effect is smooth and lightly glowing. It creates a most natural tan. Fabulous!
18 de junho de 2024
Resposta da TanOrganic
Dear Dorothy,
Thank you so much for your kind review. We're delighted to hear you're loving the easy tanning routine and natural glow!
Thank you for shopping TanOrganic. Sending you kind thoughts and gratitude from Team TanKind.
Very best,
Rashmi
Next day delivery fantastic products…
Next day delivery fantastic products that were on offer
18 de junho de 2024
Resposta da TanOrganic
Dear Libby,
Thank you so much for your kind review, and for shopping TanOrganic!
Sending you kind thoughts and gratitude from Team TanKind.
Very best,
Rashmi
Fantastic products
We are big Tan Organic fans here! My teenage daughters love the Self Tan Mousse, they find it easy to use and gives a lovely tan, most importantly it doesn't cause any irritation.
I love the facial mist, easy to use and a very natural effect. Another hit is the Mudo multi use dry oil, its so nice to use after a bath or shower.
Thank you Tan Organic
28 de junho de 2024
Opinião espontânea
Resposta da TanOrganic
Dear Mary,
Thank you so much for your kind review, we're delighted to hear this! Our tan is ideal for sensitive skin particularly during the teens, it makes us so happy that you and your daughters love the products.
Thank you so much for using TanOrganic. Sending you positive thoughts and gratitude from team TanKind.
Very best,
Rashmi
Brilliant Tinted SPF 50!
I have been using their Tinted SPF 50 for some weeks now. As someone with oily skin, this doesn’t irritate my skin or cause breakouts. It doesn’t sting the eye so I apply it over the eyelids too. And I’m obsessed with the glow. I’ve got my family switched to this!
10 de junho de 2024
Opinião espontânea
Resposta da TanOrganic
Dear Rashmi,
Thank you so much for your kind review, we're so happy you like the new Daily Defence Tinted Facial SPF 50! With a patented non-nano zinc oxide which is reef-safe eco-certified, the SPF contains no chemical sunblock ingredients and is very gentle on the skin.
Thank you so much for using a product that's kinder to your skin and the planet.
Very best,
Rashmi
I’m still awaiting delivery
I’m still awaiting delivery.
Disappointed and very unhappy.
Apparently there will be a second order sent out.
Not holding my breath.
I am going away this week and if it hasn’t arrived by then, I will be wanting a refund.
27 de maio de 2024
Resposta da TanOrganic
Hi Rebecca,
I'm very sorry about your experience with this order.
We'll ensure your replacement order is sent out at the earliest and hope you receive it before you leave. Our team will be in touch on email.
Thank you for giving us an opportunity to rectify this.
Very best,
Rashmi
I purchased glory oil and my skin has…
I purchased glory oil and my skin has come out with a breakout , sore pimples and under the skin pustules . Not sure if it’s meant to do this as I wanted my skin to be clear
24 de maio de 2024
Opinião espontânea
Resposta da TanOrganic
Dear Emily,
Thank you so much for writing in and I'm very sorry to hear about this experience.
Can you please tell me which product you purchased, as we don't have a product called glory oil? We'd love to know more so we can offer a solution.
Looking forward to hearing from you!
Very best,
Rashmi
SPF 50 tinted face cream
I am so dissapointed in the SPF 50 face cream. It is so thick and sticky and hard to apply. I would not recommend this to anyone at all. It is expensive and such a waste if money.
20 de maio de 2024
Opinião espontânea
Resposta da TanOrganic
Dear Michelle,
I'm very sorry that our SPF 50 did not meet your expectations. Thank you for letting us know.
It's an oil-based physical SPF so we do appreciate that it takes some work to apply. It contains all organic and natural ingredients; there are no chemical sunblock ingredients present. We use a patented, ecocert-approved non-nano zinc oxide which is reef-safe, and the large molecule size means there's no risk of it penetrating your skin or going into the bloodstream.
We would be grateful if you could give our SPF 50 another chance. If you have any further questions or concerns please feel free to call us on +353 45 480820 and we'd be happy to assist.
Thank you once again for the opportunity and we look forward to hearing from you!
Very best,
Rashmi
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