Tapmagician Opiniões 

1776
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have previously used Tapmagician when a hot tap cartridge needed replacing. I needed to replace cartridges in a hard to indentify tap and contacted them via email. First rate help from sales dep... Ver mais

Classificada 5 em 5 estrelas

Ordered over the bank holiday, website was very useful to match the Bristan part number on my old valve. Arrived Wednesday morning, so as expected. Had a quick query (had a screw in the top which I di... Ver mais

Classificada 5 em 5 estrelas

Excellent customer service and affordability, I would definitely recommend them for going above and beyond for their customers. Shout out to Jack who spent over an hour on the phone helping me solve a... Ver mais

Classificada 5 em 5 estrelas

brilliant company and website,tried all local companies to find correct tap cartridges to no avail went on tap magician website entered dimensions,ordered,two days later items arrived. fitted no pr... Ver mais

Informações sobre a empresa

  1. Canalizador

Escrito pela empresa

We are your one stop shop for ceramic tap cartridges. Please find and follow us on Facebook, instagram and YouTube!


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,9

Todas as opiniões

(1776)

114 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great customer service and products

Great customer service and products! I sent in a photo of a replacement flow valve and was recommended a replacement part. Fitted it today and it works perfect!

I've bought more than once and will continue as need arise due to the excellent customer service and product availability.

31 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service, I would highly recommend Tapmagician, this was the only place I could get the correct cartridges. My mixer tap is like new now.

20 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I had a disappointing experience (updated)

I had a disappointing experience with TapMigician.

I originally ordered a cartridge for £14.99 because the website advertised it as compatible with my tap model, the Vado LIF-100 and compatible with CAR-K35B. When it arrived, it physically could not fit into the tap.

I then removed the original cartridge from the tap and confirmed the original part was a Kerox K35B. Based on that, I placed a second order for the Kerox K35B cartridge listed on their website for £11.50.

However, the second cartridge sent was effectively the exact same incompatible cartridge as the first order.

So in total:
- First order (£14.99): incompatible
- Second order (£11.50): same incompatible cartridge again

The company refunded the item cost, but did not reimburse the postage and return postage despite the compatibility information on the listings being incorrect.

Very frustrating experience, especially after ordering twice based on the compatibility descriptions provided on the website.

On the positive side, sales replied promptly and refunded the item costs without much argument.

Overall, polite and responsive service, but the product compatibility information needs improvement.

Updated:
Updating my previous review for TapMigician.

Although I initially had compatibility issues with the cartridges supplied for my Vado LIF-100, I appreciate the way the company handled the situation afterwards.

Customer service was prompt, polite, and took the issue seriously. They explained the possible installation differences, fully refunded both of my orders including postage costs, and even purchased the exact Vado LIF-100 tap themselves to investigate compatibility further.

That shows they genuinely have the spirit of solving problems and improving their product information rather than simply dismissing customer concerns.

Mistakes can happen, but good after-sales support matters, and I appreciate their professional response and willingness to help.

19 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Well done tap magician.

Have used tap magician before. Both times I've had great prices, fast delivery and high quality goods. What more do you need? Well done tap magician.

6 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The site was easy to navigate and the…

The site was easy to navigate and the item and descriptions were easy to find and helpful, my tap is getting on a bit now and was very pleased that I was able to find the correct replacement cartridge, a big well done. If in the future I need more replacements then I will not hesitate to contact this company again .the delivery was also very good.

26 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great advice and Service

I live in Burgess Hill and have just changed the cartridges in our Frankie tap. I visited Tap Magician who were great at identifying the parts I needed and advising on how to do the job. I could not get one cartridge from it's brass seating to fit the new one. The staff did it for me and it is now all fitted and I no longer have a dripping tap. Thanks for your fantastic service and advice.

28 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

Fab! Website made it easy to figure out what to buy, price competitive compared to other places, arrived quickly, helpful video made it easy to follow what to do. Have fixed my first leaky tap!

19 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

First class

Needed outlet pipe for mixer tap.
All local suppliers told me got no chance of getting one “ you’ll need to buy whole new tap unit “
Found this company’s website, thought I’d found right one , rang them for reassurance, very helpful guy. Product arrived next day and fits perfectly. I was that chuffed , I rang to thank them.
Would highly recommend recommend

7 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Tap Magic!

Excellent service from the Tapmagician again and very prompt delivery of exactly what I needed. Would definitely recommend this company. Dee C

8 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service. Ordered tap cartridges over the weekend. Items despatched early on the Monday, received and fitted by mid adternoon Tuesday. Excellent, thank you very much.

31 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service and the correct…

Excellent service and the correct cartridge was easy to find on their website. A fraction of the price I was quoted on the official website (Bristan) All fitted and no more drips.

11 de março de 2026
Opinião espontânea

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