It was hard to decide what rating to give, since the meals themselves are very good. There’s a good range, the nutrition is on point and they taste great. If the customer service and packaging... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I have tried ready made meals before and been disappointed with them. So its a great surprise to finally find a company who provide high quality food. The food is simple to prepare and the taste is of... Ver mais
A empresa respondeu
I have used Gousto, Hello Fresh and Prep Kitchen for extended periods over the past few years but am so happy I finally found Tastily. It is in a league of its own with meals that not only look and ta... Ver mais
A empresa respondeu
A great variety of chef-designed meals, nutritionally balanced and prepared with care. Packaging is sustainable and travels well, food is chilled and lasts as long as it should. Website is efficient a... Ver mais
A empresa respondeu
Informações sobre a empresa
- Entrega de refeições
- Serviço de fitness e nutrição
- Produtor de alimentos
- Serviço de encomenda de comida online
- Serviço de emagrecimento
Escrito pela empresa
Tastily is a subscription-based meal delivery service showing that nutritious and sustainable food can be convenient, and delicious too.
Informações de contacto
Unit 8 Coopers Place Business Park, GU8 5SZ, Wormley, Reino Unido
- 020 4530 8336
- hello@tasily.co.uk
- tastily.co.uk
3,9
Bom
286 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Tastily really lives up to its name
The meal portions are great. The food looks appetising but above all, it tastes great! This is by far the best ready meal I have ever purchased!
23 de março de 2023
Resposta da Tastily
Hi Lian,
Thank you so much for sharing this great review! I am so pleased to hear that you are enjoying the look, portion size and most importantly great taste of our meals :)
We look forward to cooking up more exciting dishes for you to try!
Cheers,
Frankie
The food was not to my expectation
The food was not to my expectation. However, their customer service is very good and offered me a full refund. So worth trying as they do honour their money back guarantee.
28 de março de 2023
Resposta da Tastily
Hi Lisa,
Thank you for trying Tastily and we are very sorry to hear that you were not satisfied with the meals. Our goal at Tastily is to provide you with fresh, delicious food that is unquestionably a cut above your basic ready meal or takeaway for those days you don't want to cook!
The team will be in touch to ensure everything has been resolved for you and also to try to understand more details of your experience for our chefs to review.
Many thanks
Anthony
It was left outside and somebody took it
26 de março de 2023
Resposta da Tastily
Hi Ruth,
I am so sorry to hear about this experience with your delivery, I understand the team have been in touch to look into this ensure the issue is resolved for you, please don't hesitate to reach out with any further questions or concerns and the team will be happy to assist you!
Thanks,
Frankie
Salt content
Meals a cut above other ready meals, generous portions, but a bit too salty for me, as I am a low salt regime, otherwise very good.
27 de março de 2023
Resposta da Tastily
Hi Simon,
Thanks for sharing your Tastily experience! Really glad that you have enjoyed the meals overall even though you found the salt content a bit high for your low salt plan! All of our meals are nutritionally balanced and the team would be more than happy to advise you on our meals with the lowest salt content to best be in keeping with your personal regime! :)
We look forward to cooking up more exciting dishes for you to enjoy!
Cheers,
Frankie
I found the meals to be quite expensive and (subjective) I did not like the taste
I found the meals to be quite expensive for what you got. That is not too say the portion size is small but I feel it would be much cheaper to make the same portion size at home yourself.
I was unable to change my meals for the following week so I ended up getting the same meals twice in a row. I would not have minded if the meals had been of a good quality but unfortunately the quality of the meals had been 4/10 (eg roast chicken dinner) at best with some of the meals being 1/10 (eg beef katsu curry). (This is obviously subjective to my personal taste).
I found ace meal prep to be of better quality, though still expensive for the size of the portion but the quality was better and I enjoyed the meal.
Honestly, whist I wanted to use a service suck as this so I didn't need to meal prep, meal prepping yourself at the weekend at home is probably a better idea.
26 de março de 2023
Resposta da Tastily
Hi Michael,
I am so sorry to hear that you were not satisfied with your order and found the meals to not be good value for money. At Tastily we strive to serve sensational tasting, high quality meals worth every single penny!
The team will be in touch to discuss this further so we can ensure that everything has been resolved for you and our Chef’s can review your feedback on the meals. Please don’t hesitate to get in touch if you have any further queries and the team will be happy to assist you!
Thanks,
Frankie
Excellent company to deal with and the…
Excellent company to deal with and the food has been amazing. Highly recommend.
17 de março de 2023
Resposta da Tastily
Hi John,
Really great to hear that you are enjoying the food and the service, thank you for sharing this review of your experience! :)
We look forward to cooking up more exciting dishes for you to try!
Cheers,
Frankie
Very pleased with your service
17 de março de 2023
Resposta da Tastily
Hey Max,
Thank you so much for sharing your review! It's great to hear that you've enjoyed your time with Tastily :)
Thanks,
Frankie
Meals are good and healthy with lots of…
Meals are good and healthy with lots of veg, customer service always answers and sorts out problems.
24 de março de 2023
Resposta da Tastily
Hi Elizabeth,
Thank you so much for sharing your Tastily experience! I am so glad that you like the meals with our hefty veg portions, and that the team were able resolve any issues faced for you! :)
Thanks,
Frankie
Started with a marketing call and went really well!
I found out about this company from a marketing call. I usually hate marketing calls, but the guys were really professional and very friendly. So I googled them to make sure they weren't a scam and actually liked what they were offering. So I took up their offer and the meals got sent. I have since had more meals from them and the quality of all of it is very good! The only reason for the 4 stars is that I think it's a little expensive. It is very convenient and very tasty, so I'm weighing up whether to continue. But they're definitely worth a try!
Honestly though, the sales and customer support staff I have dealt with have been amazing! They're very fair, polite and professional. Keep it up guys!
24 de março de 2023
Resposta da Tastily
Hey Will,
So wonderful to read this review on a Thursday afternoon! Thank you for sharing your experience with Tastily, we're really pleased to hear that your finding the service convenient and that you are enjoying the meals - this is exactly our aim to make our customers lives a little easier with great tasting food!
The team are always delighted to assist and its great to hear your experience with us has been efficient and professional!
We always have discounts on the go too - have you heard of our refer a friend offer? Its 50% off your next order for every friend you refer by sharing your unique code! :)
We look forward to cooking up more exciting dishes for you to try!
Cheers,
Frankie
Wasn’t to our liking no flavour to the…
Wasn’t to our liking no flavour to the food
16 de março de 2023
Resposta da Tastily
Hi Kelly,
I am very sorry to hear that you did not enjoy the Tastily meals. Our chef’s will review your feedback so that we can ensure that every single meal is served at an excellent quality and tastes outstanding- I believe that the team has reached out with regards to this so that we can investigate this further and ensure that everything has been resolved for you?
Please don’t hesitate to reach out if you have any further questions or concerns at all and the team will be more than happy to assist you!
Thanks,
Frankie
Resposta da Tastily
Hi Deborah,
Thank you for sharing your Tastily experience, its really great to hear that your are enjoying the wide variety of meals we have on offer and that the portion sizes are perfect! :)
We look forward to cooking more Tasty dishes for you!
Cheers,
Frankie
Resposta da Tastily
Hi Giles,
Wow 10/10, can't ask for better rating than that! Thanks so much for sharing this review, we are very happy to hear that you are enjoying the service :)
We look forward to cooking more exciting dishes for you to try!
Cheers,
Frankie
All meals were delicious and straight…
All meals were delicious and straight forward to prepare. Potion size was more than enough for each person.
20 de março de 2023
Resposta da Tastily
Hi Helder,
Thanks so much for sharing your Tastily experience! I am so pleased that you are finding the service convenient and that the meals are well portioned and tasting great! :)
Cheers,
Frankie
Great quality
20 de março de 2023
Resposta da Tastily
Hi John,
Thank you for sharing your review! I am glad to hear that you are enjoying our quality freshly made meals :)
Cheers,
Frankie
Ordering & delivery
Since the upgrade of the website for ordering, the ordering of the meal boxes had been very time consuming and a lot of email communication required with missing delivery. Although a loyalty program had been put into place which is good but my preference is a system that allow me to order smoothly.
17 de março de 2023
Resposta da Tastily
Hi Ina,
I’m so sorry to hear that you have been experiencing these issues! It’s such a shame to hear how this has impacted your time with Tastily in recent months and this is certainly not the experience that we want for our customers.
I understand the team have been in touch to look into this for you and check that these have been fully resolved so we can get this sorted going forwards, with a smooth delivery experience!
Of course if you have any further questions at all please do not hesitate to get in touch with the team and they will be happy to assist you!
Thanks,
Frankie
Great customer service
I had an issue with my delivery. Resolved swiftly and efficiently. The products are great, quality is good and service is fantastic. In an industry that can be hit or miss, a good experience so far and have returned on a few occasions.
8 de março de 2023
Resposta da Tastily
Hey Matthew!
Thanks so much for sharing your Tastily experience - I am really glad to hear that you are enjoying the food and that the team were able to assist you promptly!
We look forward to cooking up more dishes for you to try! :)
Cheers,
Frankie
Resposta da Tastily
Hi Carole,
Thanks so much for sharing your Tastily experience! I am so pleased you have enjoyed the service so far and long may it continue! :)
Cheers,
Frankie
Fab tasty healthy & time saving meals
3 de março de 2023
Resposta da Tastily
Hey Roz,
Thank you so much for this review, so glad to hear that your enjoying the service and we look forward to cooking up more exciting dishes for you! :)
Cheers,
Frankie
Really great tasting recipes
Really great tasting recipes. Standard size portions are just perfect for us 'weight watchers'.
15 de março de 2023
Resposta da Tastily
Hey Dan,
Thanks so much for sharing your experience with Tastily! We're really pleased you are enjoying the service :)
Thanks,
Frankie
Resposta da Tastily
Hi Benoit,
Thank you for your review, we're pleased to hear the food and deliveries are working well for you!
Many thanks
Anthony
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.