Extremely unprofessional and disappointing service! I booked and paid for a taxi a day in advance to take me to Heathrow Airport. However, the next morning, just ten minutes before my scheduled pickup... Ver mais
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Leia as opiniões dos outros
Booked taxi the day before to get to a London station early on a Sunday morning as no other travel options available. Communication good and seemed like it would be reliable, but cancelled the taxi... Ver mais
Tried to book chessington-kingston on line - showed quote - decided yo proceed. Got through to payment - completed then nothing. Received no confirmation so phoned. They had no record of booking/pa... Ver mais
i was very impressed with the service kept informed of booking and confirmed he was on his way so no panic taxi was not coming to take me to airport. (have had that happen). A very professional ser... Ver mais
Informações sobre a empresa
Escrito pela empresa
Taxisnetwork is an online taxi booking platform where you can compare taxi prices and book your taxi in London and across the UK for airport transfers, long-distance, and station transfers with a taxi fare calculator. Our distinctive fare calculator is the most efficient method for determining the most competitive price for taxis, minicabs, and minibuses in your vicinity. We instantly provide you with a list of the most exceptional quotes that are local to you.
Informações de contacto
108c Upper Tooting Road London, SW17 7EN, Reino Unido
- 020 3603 4135
- info@taxisnetwork.com
- taxisnetwork.com
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Good driver
Easy booking, prompt and kind driver, smooth car ride
Do not use for time sensitive travel
This company was awful. If I had known that they demanded that I pre-pay for the trip I would have done so, but instead they waited until the driver was already late for me to fiddle around adding my credit card info. I was just in time for my train.
The single worst taxi experience of my…
The single worst taxi experience of my life. 25 mins late, demanded a postcode to the train station at the last minute and then still started driving to the wrong location. Missed my train, might miss my flight
Driver was on time and professional
Our driver was very professional
Our driver was very professional. There were delays in getting there due to traffic, but he and the company were in constant communication with me. I appreciated this. I imagine this is a daily occurrence because London has a lot of traffic. We gave ourselves an extra 30 minutes, so we actually arrived at the airport on time.
Good communication
Phoned to confirm the night before.
Phoned to let me know driver was on the way and would be arriving in 2 minutes.
Good communication
The WhatsApp communication is great. Our driver was late due to road works but we did get the train. I suggest leaving a bigger buffer in your booking if time is critical.
Delayed and missed out train
Sadly our driver arrived almost 15 minutes after the time we had requested meaning we missed our train to the airport. We had allowed exactly 15 minutes buffer not thinking we could need it from the get go. When I expressed that we needed to meet a train deadline I was told they were sorry for the delay. Very disappointed for a first time user. It would have been easier and cheaper to just get an uber and we opted for this service to ensure we would make our train with plenty of time without waiting for an uber. I will not be using this company again.
Good communication
On time, very kind sir and good communication and service
Utterly useless / Do not use!
Booked and paid for a few days in advance to take us to the airport. Confirmed by message. But two minutes before they were due to arrive we got a message to say they couldn’t make it!!!!!!!
Left us completely stressed and had to urgently find another way to get to airport!! Completely and utterly awful. I will never ever use again!!!!!!!!
They just booked an uber
We used ealingtaxis.co.uk which appear to be a subsidiary of taxisnetwork, they literally just booked us an uber. We wouldn't have found out however they put in the wrong address and I didn't realise originally. Would not recommend.
Service was fine
Absolutely no problems with this service, taxi arrived on time, got confirmation calls etc. journey was fine and not overly expensive,
AVOID
DO NOT BOOK!
I had arranged a taxi to collect me at 3:35am to ensure a smooth and timely arrival at the airport. The car arrived 30 minutes late, which completely defeated the purpose of pre-booking. I called the main line when the driver was 10 minutes late and was assured he’d be with me within 2 minutes. Instead, I waited another 20 minutes with no updates or further communication until the driver himself called me 7 minutes out.
I understand that delays can happen, but for an airport run booked in advance, delays should be anticipated and factored into the dispatch process. The lack of communication and disregard for timing is completely unacceptable.
To make matters worse, the vehicle that eventually arrived was not a quality saloon car as expected, but an old Hyundai or Prius I think. It was hard to tell as the badge had fallen off the steering wheel! Not what I had paid for. Then, during the journey, the driver played music despite it being 4am. I had to put headphones in just to try and get some peace.
This journey was pre-booked specifically to reduce stress, but instead it added significant anxiety and discomfort to my morning. I will not be using Taxisnetwork services again.
When sending my feedback directly to the company, they failed to respond.
Excellent service following a flight delay
Confirmed booking the morning before our evening flight arrival. We ended up having a three hour delay but the lovely driver, Bilal, was there where he said he would be despite being nearly one in the morning! Thank you!
Very unhappy. Exploits customers. Charges double.
Very unhappy. I was feeling unwell and faint and needed a taxi home ASAP. Called Taxis Network and they quoted me £55 for the taxi. Taxi arrived and it was an Uber driver. He said the fare should have been £25 at most. I got overcharged £30. This is really unfair as I was unwell and he took advantage of the fact that I needed to get home ASAP.
This company is run by an individual who books an Uber for you and takes a 50% cut. Exploiting customers.
Will never book again.
Lies and incompetence made me lise a week’s work
Pickup time and place confirmed previous night. I was told three minutes before due time to stand outside and wait. Taxi didnt arrive but at my third call was told he’d taking wrong turning and would be there shortly. He wasnt. Another call and i was told another driver would be there shortly, who when he did turn up nearly half an hour after the booked time, tole me he had just been booked thru uber. The dalay meant i missed by appointnent and lost a week’s work. They lied to me persistently and shrugged it off as down to the traffic. Don’t go near them with a bargepole
Excellent, friendly service
It was reassuring that the company double-checked all all pick-up information, driver was on time, friendly and helpful. Highly recommendable service.
Great experience, excellent value
The car was spotless and well maintained. The driver wad considerate and polite and everything went smoothly.
Very good value, and I would definitely use again.
Great airport taxi company
Booked return journey to Heathrow and had an excellent experience. Really great taxi service. Both drivers were great but a special mention to Faridullah on our return journey who was very accommodating after our flight was delayed. Will definitely use again.
Very friendly driver
Very friendly driver. Cab company was very prompt with messages and contacted us the moment the plane touched down and kept keeping tabs on our whereabouts.
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