Its a shame that TCS shops, Chandiey’s have closed, Foxton Rd and Southend, but i totally understand in todays market to keep prices down. Also the advice, response I’ve received on the phone has been... Ver mais
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Its only when things go slightly wrong that you find out just how good a company is. These guys went above and beyond to sort things out quickly. Quality products, good prices and exceptional cust... Ver mais
The member of staff I spoke to (sorry - I didn't get his name) was super pleasant and efficient. I needed an item urgently and instead of fobbing me off, as was the case when I called a very large, we... Ver mais
Took nearly 3 weeks for delivery when on the sale invoice it said 22nd Nov -27th Nov having purchased on the 20th Nov. Now delivered 05th Dec. The item wasn't posted until 03rd December so it wasn't t... Ver mais
Informações sobre a empresa
Escrito pela empresa
TCS Chandlery is a leading retailer of marine chandlery, boat maintenance and safety products, helping customers since 1990 with our well trained and knowledgeable staff who have been in the marine trade for many years. Boating and the way we use our boats has changed over the past 3 decades and we have adapted our business to cater for the latest needs of yachtsmen, powerboaters and fishermen from our retail bricks and mortar store based near Poole which is well stocked with all of the essential chandlery items you would expect to find plus we offer an online mail order service providing for all your needs.
Informações de contacto
Unit 25, The Glenmore Business Park, Poole, United Kingdom,, BH16 6NL, Poole, Reino Unido
- 01202078870
- mailorder@tcschandlery.co.uk
- tcschandlery.co.uk
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Respondeu a 50% das suas opiniões negativas
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Simple
The site is easy to navigate and they had everything I needed. Ordered it online and picked it up a couple of days later. Ordered was packed and ready to go when I showed at the warehouse.
Ordered PM day one delivered day two
Ordered PM day one delivered day two, a very good quality item at the right price
Brilliant customer service!
Having been let down by another company, the staff at TCS went above and beyond the norm to get the antifoul paint I needed in time. That included getting the paint in from their own supplier and despatching it promptly. In fact they only got the paint in on the Friday and I had it by 8.30 on Saturday. Brilliant service! My very grateful thanks to the very helpful and knowledgeable team at the depot.
TCS were very helpful in deciding on…
TCS were very helpful in deciding on the right product to purchase. Exceedingly quick at checking stock and arranging overnight delivery to me. Excellent service
Very slow delivery
I found the team at TCS extremely…
I found the team at TCS extremely helpful and went above and beyond to help with my request.
I also would say that there knowledge was excellent.
Zero customer service
Don't answer the phone. Don't respond to email. 3 weeks apparently to deliver some hatches. Albeit I don't have them yet and have been given two different dates. Will never use again.
Excellent service and items have…
Excellent service and items have arrived promptly.
Took nearly 3 weeks for delivery when…
Took nearly 3 weeks for delivery when on the sale invoice it said 22nd Nov -27th Nov having purchased on the 20th Nov. Now delivered 05th Dec. The item wasn't posted until 03rd December so it wasn't the fault of the delivery company. No communication from TCS about delay. Will now consider obtaining wiper motors, covers, blades and control switches elsewhere which is nearly £400 order!!!
What can I say absolutely five star…
What can I say absolutely five star service I needed a Yacht part and BEN managed to get it to me The following day absolutely outstanding service highly recommend.
Absolutely excellent service
Absolutely excellent service. Could not have been more helpful a big thank you to Ben.
Excellent
I ve ordered several items that I needed next day & everything arrived within 24 hrs. And Ben was extremely helpful in getting me the right things.
The staff were really helpful.
Great service, fast deliveryFound an item online and ordered
Found an item online and ordered. I very quickly had a phone call to discuss my purchase and upon their advice modified my order. Excellent service and posted the same day.
Really impressed, will always check at TCS before I buy. This is the way online shopping should be.
The product I ordered never arrived
The product I ordered never arrived!
The only come t I got is that it was delivered. No confirmation that it arrived at all!

Resposta da TCS Chandlery
Outstanding Service
Outstanding Service
TCS Chandlery provided a great service, the items where great quality and additional support was provided where needed.
Fantastic range of items
Fantastic range of items, great price and super fast delivery. Thank you for our lovely childs life jacket purchased for our 1yr grandchild ( wouldnt go anywhere else as we have always received super service instore)
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