Telecom Egypt Opiniões 37

Worst internet provider in the world you can't live with a 140 giga quata that's unbelievable you can't live with limited internet it's a scamming company you have to pay the monthly subscription more than twice a month.
We demand unlimited internet internet like the rest of the world

Worst internet service around the globe i spite of having good capabilities and large bandwidth, they control and limit internet access dealing with the "Quota" system, as if you're buying groceries, quotas start from 140 GB/month, it's not even cheap.
When you run out of "Quota" the internet speed plummets to 256 kb/s which is equal to no connection, i hope this reaches everywhere i hope we're heard and i hope this is to a change.

They say fastest internet in Africa let's breakdown scam that happening especially for Home internet VDSL or Fiber optic
You apply for monthly subscription they gave u a not bad internet speed but for how long? It's just few gigabytes start from 140Gb plan which is inhumane and nothing few apps or windows updates can eat those
To 1 terabytes plan which is very expensive compared to a average salary.
After you finish GB's of your monthly quota internet will definitely gone 256kb that can't open google homepage u will have to renew in same month that u paid for it can even happen 2 or 3 or 4 etc depends on your usages which is your FREE data that cost company nothing to go through your cables
It even worse with fiber optic because this Gigas will disappear faster to pay more than once a month your monthly subscription
That is the scam and greed monopoly because they apply this to all other companies and kill competition With Help of minister of Telecom that leader of NTRA who made this monopoly solid and never listen to costumer's
So if I need an unlimited internet I have to either use expensive eSim or leave the country which unlimited internet is important for investors/business at any scale/freelancers etc ..

Very bad internet. We're in 2025 and this Egyptian company still have limited internet it's kinda joke and the speed of internet is so bad. The company also some times like steal from the "limited" internet you pay for that's because they want you to charge the internet more than like 2 or 3 times a month which is not good for anyone. The one thing they care about is "money" they don't care about the customer they just want money. That's not the only thing, the other thing is if you pay more they steal more because they think that you won't pay attention to your "quote". We are not in first 20th we are in 2025.

This is the worst internet company i have ever experienced the internet speed is 2mgb/sec and we only have 200gbs for a whole month for 300 pounds and when it ends the speed becomes 250kbs/sec thats really inhuman

Scam Company
I purchased the WE Gold Line, and they informed me that I would need to pay a deposit, which would be refunded after six months. However, when I requested the refund after nine months to cover my line payment, they refused. This company is a scam. I strongly advise against purchasing the WE Gold Special, especially for our American community, as you'll be shocked by the excuses they make to keep your money.

Limited internet packages bad service high prices you name it

I guess I would like to inform you, dear friends, if you don’t extend your tourist Visa on time this WE phone company will block your SIM card right away!
I still have two weeks of the legally stay in Hurghada but My SIM card is blocked. So you pay this WE company to block your phone! How’s it?

أسوأ مكان ممكن تدخله في مصر وبورفؤاد بالتحديد

I purchased the WE Gold Line, and they informed me that I would need to pay a deposit, which would be refunded after six months. However, when I requested the refund after nine months to cover my line payment, they refused. This company is a scam. I strongly advise against purchasing the WE Gold Special, especially for our American community, as you'll be shocked by the excuses they make to keep your money.

Extremely bad experience,
It has been a week now that I have no internet at home, I am paying 780 LE per month for this garbage!!!! I submitted several complaints via the mobile application and I called the customer service twice a day till now ( but nothing was done.)

I had to get a myfi and payed 500 LE for 30 gb internet from vodafone to manage.... still the speed is not enough.

I NEED THE INTERNET AT HOME TO BE FIXED.

No-one CARES about customers. The only thing they could care about is the monthly bill!!!

شحنت خمسة وعشرين جنيه من بطاقة ميزة على تطبيق وي ومانزلتش في الرصيد اتصلت بالبريد لبطاقة ميزة قالي المشكلة ان الشركة هي اللي خصمت ومانزلتش الرصيد. اتصلت بشركة وي قالولي اني ماشحنتش. شغل فوضى وهنبقا نرد عليك. الشركات فمصر داخلها عصابة ومفيش ثقة ماحدش يحول او يشحن مبلغ اكتر من مية عشان لو راحت ماتزعلش على فلوسك الا اذا كنت تقيل ف البلد وهتعرف تاخد حقك 🙄

system usually don't work efficiently, bad infrastructure, no sufficient training of customer service department employees.

Number of customer service agents who understand and really intervene to solve customer problems is nearly zero. Telecom Egypt hires untrained agents who have zero understanding level. Those who respond to calls, emails, online inquires are useless in solving customer problems as they have no authority to solve any thing.

Workers who are supposed to connect landline cables for customers to get the service are above all. They don't want to do their job. The first card they play is there is a cabin problem and it will be fixed in 5 days, one day, a week and so on. Different repeated additional time is all what you get without any actual move, and the final thing they resort to to is to write a report that the whole area don't have the technical ability for landline cables to get connected and the main cabin is stuffed or completed or whats so ever and that's the final card they play so no one can intervene to solve the problem and they are satisfied with this report.

83 days have passed since the day of our contract with them to get a landline service and a single landline in the whole area haven't been connected. If you call customer service million times all you will get is to hit your head through a wall from their nonsense responses

Have you been to Egypt and tried Telecom Egypt's Air WIFI 4G service? and they called the company WE, not sure Why!

I had the misfortune of using it for a few months while I was there, and it was a complete disaster.

The internet connection was highly unstable, and the speeds were painfully slow. It was impossible to rely on for work or leisure activities. To make matters worse, the customer service experience was terrible. The representatives were unhelpful and unsympathetic, providing no solutions to the issues customers were facing.

What was really frustrating was that the service was overpriced for the terrible quality of the internet connection and the poor customer service. It's really disappointing that such a large telecom company could offer such a subpar service.

If you're planning a trip to Egypt and looking for a reliable and affordable internet service provider, I'd suggest you look elsewhere. Don't waste your time and money on Telecom Egypt's Air WIFI 4G service.

If I could put no stars I would do it, the worst service ever !!!!!, Home internet works for a week then cuts for the rest of the month, Mobile internet doesn't work at all, the customer service doesn't have any solutions

The internet service experience is extremely bad, Too expensive, Bad customer service, and unstable connection.
#Unlimted internet in egypt
#انترنت_غير_محدود_ف_مصر