I am transitioning from outdoor to indoor growing. Planned on a semi commercial set up. Most quality for value lights I found in Australia. Very knowledgeable on the phone. Competent engineers, not ju... Ver mais
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Excellent customer service! The team is incredibly knowledgeable about grow lights and helped me choose the perfect one to get the best results. I’ve ordered several lights from them, and they never d... Ver mais
A empresa respondeu
Product was exactly as described, and delivery was lightening fast. Have purchased from here again since.
Great product fast delivery and well packaged
Informações sobre a empresa
Escrito pela empresa
Techplex is an Australian owned high-tech horticultural LED lighting supplier and consultancy. We are based in the northern suburbs of Melbourne and our LED light experts are just a phone call away.
Informações de contacto
18/33 Danaher Drive, 3752, SOUTH MORANG, Austrália
- 0416366522
- admin@techplex.net.au
- techplex.net.au
4,7
Excelente
36 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very professional.
10 de novembro de 2024
Resposta da Techplex
Thanks Atien, it was my pleasure visiting your Orchids farm.
Excellent post sales warranty backup
Excellent post sales warranty backup. Cheers.
23 de outubro de 2024
Resposta da Techplex
Thank you so much Jane for your great feedback! We're thrilled to hear that you're happy with our post-sales support. Your satisfaction is our top priority, and we're always here to help. Cheers! 🌱
The quality nice strong product
15 de junho de 2023
Resposta da Techplex
Thanks Kraig. Thanks for your feedback!
Great customer service
Great customer service. Very quick to respond. Also great lights
9 de junho de 2023
Resposta da Techplex
Thanks Nathan. We appreciate your kind feedback!
Product was exactly what I was looking…
Product was exactly what I was looking for. Delivery was super quick
19 de abril de 2023
Resposta da Techplex
Thanks for your feedback Micheal!
I still haven’t received my item
I still haven’t received my item. The tracking has not been working
8 de junho de 2023
Resposta da Techplex
Dear Matty,
Thank you for bringing this matter to our attention. We apologize for any inconvenience caused by the delay in receiving your item. Upon checking, we have learned that the courier has estimated today as the delivery date.
We understand your frustration and assure you that we take this seriously. We have immediately contacted the courier company regarding the tracking issues and are actively following up on your order. We have also emailed you the tracking details again to the email address listed on the order.
Please be assured that we are committed to resolving this issue promptly and ensuring that you receive your order as soon as possible. We value your patience and appreciate your understanding.
If you have any further questions or concerns, please don't hesitate to contact our customer support team. We are here to assist you and make sure your experience with Techplex is a positive one.
Thank you for your understanding.
Best regards,
Amir
Techplex Customer Support
Great support
Great support, being available when I called for advice and kindly taking the time to answer my questions.
28 de maio de 2023
Resposta da Techplex
Thank you for your great feedback Jenny
I love these lights
I love these lights, being able to link them with no cord as great, saving on energy and cost.
8 de junho de 2023
Resposta da Techplex
Thank you for your kind feedback. Enjoy growing beautiful microgreens!
Client too Business relations where…
Client too Business relations where spot on, quick and informative.
kind regards,
Damian
17 de maio de 2023
Resposta da Techplex
Thanks Damian! we're always here to help.
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