Tefors Opiniões 154

I bought a belt 2 years back.
They sent me the wrong size, I contacted the multiple times, no response.
Fast forward to this year, I bought the mechanical pencil (3 pieces) and the quality is just horrible. After a couple of months, the color coating is full of scratches and holes. You can literally scratch it with your fingernails.
Stay away.

Ik heb eerder een tas gekocht bij Terfors via een Kickstarter project. Een goede manier om een bedrijf te helpen met een nieuwe ontwikkeling. De tas werd na aflevering direct in gebruik genomen. Ik was zeer gelukkig met de tas. Hij zag er mooi uit en beantwoorde precies aan de voorwaarden die ik aan een dergelijke tas stel. Mooi afgewerkt en ruimte om alles in te vervoeren. Na iets meer dan anderhalf jaar ging de rits kapot en stuurde ik een mail naar Terfors om te zoeken naar een oplossing. Ik kreeg op meerdere mails geen antwoord en heb uiteindelijk eind vorig jaar een negatieve recensie geschreven. Ik kon de tas ook niet meer gebruiken en dat was best jammer na zo’n korte tijd. Daar was de tas toch te duur voor.
Eind vorig jaar kreeg ik een bericht van het bedrijf en zij boden hun excuses aan voor de gang van zaken. Dit had nooit zo mogen lopen. Zij hebben uitgelegd dat de afdeling opnieuw is ingericht en dat zij nu bezig zijn om klanten te benaderen waarvan zij de adressen weten. Zij hebben buiten de excuses mij ook een aanbieding gedaan waar ik best blij mee ben. Ik vond het al zeer positief dat men excuses aanbood en dat de moeite is genomen mij op te zoeken en er werd tegelijk ook een mooie oplossing geboden voor het oplossen van het probleem. Ik maak dus graag gebruik van deze aanbieding en daarmee maken zij de negatieve ervaring meer dan goed. Ik vind het dan ook niet meer dan terecht dat ik de negatieve ervaring nu meer dan positief kan beoordelen.

The products are fantastically made and especially the LaMarque pens and pencil will acompany you for a lifetime. Each bump and scratch will make it your own unique piece. During the process each pen already looks a bit different and no one else will have the same one.

You want a „flawless“ one? Just ask - even if a unique pen arrived, the exceptional support team will do anything they can to send to you the one you had in mind! In my case even free of charge and for the first one ordered to keep. Just. Like. That.

Outstanding support underlining outstanding products!

I made an order of an Ultimatum bag in 2020 and I’m still using it in 2026 on a daily basis. I‘m impressed with the bag‘s quality and the style - I’ve been approached by strangers a number of times asking about the bag and where they can get it. Recently I got in touch with TEFORS again about replacement shoulder straps and I was pleased that they could do that so I can continue using this bag :-)

I purchased a bag for 534 EUR in April 2024. The company is named Tefors. It means Temporary Forever. Their products is supposed to last for life.
I have used my bag often since I purchased it. For the past 2-3 months, the zipper shown signs of wear and tear. After less than 2 years after my purchase, I found this quite surprising, especially after the temporary forever marketing line. I have tried to contact them but no reply. It was pure marketing with no customer service. To be avoided

Trefors does not react to emails. I paid 200,- for a cheap looking backpack. I requested a return. The seller ignores my requests.

Avoid this company, it's a scam. I bought two very expensive backpacks from them, and both zippers broke. Stay far away from this company.

There was an issue with one of the camera cubes and I was surprised to see that I got an email directly from the founder. He was really helpful and ended up going above all my expectations. They sent me a brand new cube as well as an additional gift, so I couldn't be more appreciative of the entire experience at Tefors

The customer support has always proven to be helpful and friendly. You can tell that they also use Tefors goods themselves, because they are able to guide you in a great detail so that you understand exactly whether for example one of the add-ons is useful or not

The minimalist design that hides the functionality is why I'm a repeat customer. So far my favorite is the Ultimatum because it's an awesome bag that you can carry anywhere from work to weekend travel.

I'm a big fan of Tefors goods. They are one of the few brands that create truly unique products and they don't jump on trends or launch products for the sake of doing more of the same. That's why I am always proud to wear my Ultimatum bag and Tefors backpack.

I'm a big fan of Tefors goods. They are one of the few brands that create truly unique products and they don't jump on trends on launch products for the sake of doing more of the same. That's why I am always proud to wear my Ultimatum bag and Tefors backpack.

I’ve owned the Ultimatum for three years now and it looks brand new! Two of my friends now actually bought the same bag as they saw me carrying it daily.

Best part of the 2Face Backpack is that I can carry it anywhere from the gym to work. Zipper is super smooth and the separate laptop entrance on the side means I don’t have to reach in the main compartment.

I absolutely love the style and practicality of these bags, but having just come to terms with the fact that the second one I've bought is unrepairable (I've tried many zip repair shops) I felt compelled to warn people that they are sadly not forever. Both the old style Ultimatum (about 5 years ago) and the newer one have broken at the zip and it's a massive vulnerability on this bag. It's fair to say the bag got almost daily use, but that what it's meant for and I'm not going to buy one every 2.5 years. They are sadly effectively designed to be disposable as I've been told the zip is irreplaceable.

Dont buy Tefors. Costumer service horrible. You do not get answer although you find on the website 24/7 customer service bit noone answers. Can not recolmend

Fast Delivery, quality as expected, perfect for photographers!

J’ai commandé un sac à dos en remplacement du mien qui est défectueux et qui n’est plus sous garantie. Et depuis presque 1 mois, il est payé mais toujours pas livré ! Le transporteur ne répond rien et Tefors me dit de m’adresser au transporteur ! C’est vraiment insupportable ! Les produits sont bien mais la logistique et le SAV est déplorable.

After some time Tefors contacted me and offered a replacement. Good service. Waiting on final confirmation and delivery of the new bag. Tip for Tefors. A claim is not the problem, the problem is how you solve the problem.

The Duffle Unioun bag is extremely well made, and have been my Daily bag for a couple of years now