Telcan Opiniões 187

TrustScore: 4 em 5

4,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Prompt customer service support and set up. I have switched a month ago, my internet is fast, reliable and wifi range covers my 2 story home without any extenders. It’s costing less than half than Be... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I'm a recent Telcan subscriber. This week, for the first time that I can remember in my internet life, I received a notice from them telling me they would be performing some network upgrades. I... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

We have our modem in our basement as the cable enters our home there. Unfortunately upstairs an iPhone 13 does not receive a strong enough signal to stream video consistently. Not sure what simple a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Calling India via Telcan.com using your smart phone is the fastest, most convenient and the cheapest. But, Telcan offers eight (8) ways to call to and from India. Everyone does not have a smart ph... Ver mais

Informações sobre a empresa

  1. Operadora de telecomunicações

Escrito pela empresa

Telcan is a leading internet and home phone provider in Ontario & Québec, Canada founded in 1998. We strive to give Canadians access to the affordable Internet they need. We’re proud to bring Canada up to speed by providing hassle-free unlimited home Internet. THERE IS NO FINE PRINT AND THERE WILL NEVER BE. - - - - - - - - - - - - - - - - - - - - - - WHY TELCAN As the “little guy” in an industry full of telecom giants, we have to stay nimble and provide people with a service that meets their needs, not our own. Our lives are changing every day and there’s no reason why one of the most important tools we use on a daily basis should have to stay the same. Welcome to a new era of Internet in Canada. Welcome to Telcan.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

187 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

100% satisfied!

All worked out really well, and went very smoothly for a reasonable amount; couldn't be happier! :)

1 de janeiro de 2023
Opinião espontânea
logótipo da Telcan

Resposta da Telcan

We're so glad to hear that you're happy with the service. Thank you for leaving us a 5-star review!

Classificada 5 em 5 estrelas

Great quality service.

I was unsure at the beginning because I didn’t know any other companies but Bell and Rogers. But It’s been working amazing for me, from the delivery of the modem, the technician who came to install it, to the service in general. Everything is good, I’ve never had a problem with it, it’s a very quality network.
This is my first time hiring my own internet so if this is your first time as well I strongly recommend it.

26 de janeiro de 2023
Opinião espontânea
logótipo da Telcan

Resposta da Telcan

Thank you for taking the time to leave such a well-thought-out positive review, Mariana! We're very glad that our service exceeded your expectations and we truly appreciate the recommendation.

Classificada 3 em 5 estrelas

Good internet

Good internet, but dint like the hastle i went trough for a speed upfrade.i got billed 280$ for a ups driver who never showed up to pick up my old modem and had to jump through major hoops to get the bill removed.

26 de janeiro de 2023
Opinião espontânea
logótipo da Telcan

Resposta da Telcan

We're sorry for the inconvenince, Nick! Our system charges the modem fee if the devices are not received within 14 days. I have verified that the modem was received and the modem charges were not applied. Thank you!

Classificada 4 em 5 estrelas

The service has been good

The service has been good, seems a little slow and connection dips at times if you are in a different room a little far from the modem but hasnt cut out yet an havent had any service issues

23 de dezembro de 2022
Opinião espontânea
logótipo da Telcan

Resposta da Telcan

Thank you for your review, Jeffery! Please get in touch with our 24/7 support team to sort out the speed issues.

Classificada 3 em 5 estrelas

Slow internet speed

The internet speed sometimes is slower than what I have been promised. It sometimes gets to 20 to 30 Mbs while I was promised a speed of 50 or close to it. On Jan 11, it got to 13 Mbs

11 de janeiro de 2023
Opinião espontânea
logótipo da Telcan

Resposta da Telcan

Thank you for your feedback, Haseeb. Could you please email your account details to satisfaction@telcan.com and reference this review so we can ensure that you get stable internet service speed? Thank you!

Classificada 5 em 5 estrelas

I think this is a great company and can…

I think this is a great company and can offer to the Canadian market one of the best options for internet services.

24 de janeiro de 2023
Opinião espontânea
logótipo da Telcan

Resposta da Telcan

Thank you for your positive review, Oddi! Telcan strives to provide Canadians with the best possible service and competitive internet pricing.

Classificada 5 em 5 estrelas

Installation was quick and easy

Installation was quick and easy. So far service has been reliable and as expected.

24 de janeiro de 2023
Opinião espontânea
logótipo da Telcan

Resposta da Telcan

Thank you for giving us a try, Brennan! We're glad that we have met your expectations.

Classificada 4 em 5 estrelas

Opening a new account

Opening a new account, set up and activation was smooth as butter. after a week or so I wasn't too happy with my package so I called the call center and upgrade was just as smooth.

24 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Easy self install

Easy self install, good speeds as promised and very quick customer service. Not like Rogers or fido with waiting of hours and hours.

23 de janeiro de 2023
Opinião espontânea
logótipo da Telcan

Resposta da Telcan

Thank you Shehryar! At Telcan, customer satisfaction is our top priority and we're glad you enjoy that!

Classificada 5 em 5 estrelas

Love Telcan!

Really love how quick and convenient our service has been so far! Really pleased with the level of communication through text and email to keep us updated. Would highly recommend Telcan to anyone in the area looking for affordable internet!

23 de janeiro de 2023
Opinião espontânea
logótipo da Telcan

Resposta da Telcan

We're very glad that you have found our service to be excellent, and thank you very much for your recommendations to others!

Classificada 3 em 5 estrelas

The connection works well

The connection works well. Customer service requested I select the 2G network instead of my 5G. It was freezing and loading for days. Then I finally switched the networks and all is good.

7 de dezembro de 2022
Opinião espontânea
logótipo da Telcan

Resposta da Telcan

Thank you for your review, Laura! We're glad that you were able to sort it out.

Classificada 3 em 5 estrelas

Cheap and sometimes unstable

Cheap. Sometimes unstable. As an example, today I had to reboot a modem and anyway had three 5-minutes outages.
Support is good.

23 de janeiro de 2023
Opinião espontânea
logótipo da Telcan

Resposta da Telcan

Thank you for your feedback, Volodymyr. Could you please email your account details to satisfaction@telcan.com and reference this review so we can help you with your concerns? Thank you!

Classificada 5 em 5 estrelas

With Telcan I have more speed for less money

I’ve been hesitant to change internet providers but if I knew how easy and quick it was to switch to Telcan I would have done it a long time ago. After switching to Telcan I have more speed for less money.

11 de janeiro de 2023
Opinião espontânea
logótipo da Telcan

Resposta da Telcan

Thank you for giving us a shot, Tom! We are thrilled to hear that we were able to provide you with the product that you needed at a great price.

Classificada 5 em 5 estrelas

Good stability and speed Price…

Good stability and speed Price according to the market and good offers.

17 de dezembro de 2022
Opinião espontânea
logótipo da Telcan

Resposta da Telcan

Thank you, Gianfranco! Telcan will continue to strive to provide Canadians with the best possible service and competitive internet pricing.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais