Telecare24 Opiniões 4045

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Telecare system was ordered over the phone for my mother. Very helpful assistant gave full explanation of usage and cost. Unit was delivered within a few days, easy to install and test. My mother... Ver mais

Classificada 5 em 5 estrelas

Everything went smoothly from the initial contact requesting an information pack, through the ordering, delivery, set up & the test call to confirm the system is working. We also purchased a second f... Ver mais

Classificada 5 em 5 estrelas

Ordered online. Easy to navigate. Prompt delivery. We organised Telecare24 for our mum as she is 89 and had a total hip replacement last week. It gives us all peace of mind. Mum chose a wrist fall ala... Ver mais

Classificada 4 em 5 estrelas

Great was how easy it was to set up once receivex. Challanging was reading through all the details of the product to understand exactly what was involved before purchase. Confusing was price as righ... Ver mais

Informações sobre a empresa

  1. Serviço de emergência médica
  2. Cabine telefónica de emergência
  3. Assistência médica ao domicílio
  4. Ajuda ao domicílio
  5. Cuidados para idosos
  6. Fornecedor de equipamento de telecomunicações

Escrito pela empresa

As the UK’s leading careline service provider, Telecare24 supports people to live safely and independently in the comfort of their own homes with our advanced digital personal alarms. Our wireless pendant alarms are quick to install, easy to use, and offer peace of mind to older adults and individuals with health conditions. Designed to promote independence, they allow people to remain in their own homes for longer. We offer a range of solutions to suit different needs, including standard pendants, fall detection alarms and GPS-enabled personal alarms for added peace of mind when out and about. With our professional monitoring team available 24/7, help is always just the press of a button away—day or night.

What we do

Escrito pela empresa

Keeping You Safe
We help thousands of people everyday stay safe at home. Our care team are on hand 24 hours a day, 365 days a year. When you activate our pendant or fall alarm we provide immediate assistance, whether that is providing support with the emergency services or contacting key loved ones to let them know of your situation. Our team answer pendant calls in under 9 seconds.

Order by 1pm for next working day delivery

Free Delivery on all Orders

We will delivery your alarm order on the next working day for free

Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 95% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Brilliant customer care

Customer service called to double check my online order. The order came quickly and was easy to setup. When I needed to contact customer service to check a few things they were very helpful and patient. I hope to get my father used to the wrist setup and use it successfully.

20 de março de 2026
Classificada 5 em 5 estrelas

I ordered my alarm over the phone

I ordered my alarm over the phone, the sales person was so helpful ,the alarm arrived promptly and was so easy to set up I did it on my own I am disabled and can only use one arm so any one can do this, I now have peace of mind knowing the alarms here for me 24/7 if I need it thankyou

20 de março de 2026
Classificada 5 em 5 estrelas

Telecare system.

Telecare system was ordered over the phone for my mother.
Very helpful assistant gave full explanation of usage and cost.
Unit was delivered within a few days, easy to install and test.
My mother is very pleased with her purchase and as a family we now feel more confident if mother has a fall we will be alerted.

17 de março de 2026
Classificada 1 em 5 estrelas

Shocking way to treat vulnerable 92…

Shocking way to treat vulnerable 92 year old. Very abrupt and threatening letter saying you will cut off her service if she doesn't upgrade to your new more expensive system even though her area has not yet moved to digital. Then only sending contract documentation by email which she doesn't have. You should be ashamed.

17 de março de 2026
Classificada 5 em 5 estrelas

Peace of mind

My elderly aunt lives alone and is unwell. I am her niece and her only relative having Telecare installed has given her and me peace of mind. Which is a huge relief for both of us.

18 de março de 2026
Classificada 5 em 5 estrelas

Everything went smoothly from beginning to end

Everything went smoothly from the initial contact requesting an information pack, through the ordering, delivery, set up & the test call to confirm the system is working. We also purchased a second fall detector so both my wife & I are covered on the system, much to our family's relief!
I cannot recommend them too highly & they are well worth the cost.

18 de março de 2026
Classificada 5 em 5 estrelas

Happy Telecare24 customer.

Very quick service from initial enquiry, attentive staff.
Once equipment was ordered, delivery was quick and the setting up of the box was so easy even for an 83 year old female. Just "plug in" and it was ready to go.
Excellent. Thank you.

12 de março de 2026
Classificada 4 em 5 estrelas

Very simple to set up

I have only just received the alarm so it is early to know what it out be like but so far I’m impressed with how easy it is to set up and was able to carry out a test on it which worked very well

19 de março de 2026
Classificada 4 em 5 estrelas

Care with Cost

Great was how easy it was to set up once receivex.
Challanging was reading through all the details of the product to understand exactly what was involved before purchase.
Confusing was price as right at the end of purchase VAT was added and price increased by 20%. Also an annual contract and payment was not clear from outset because monthly price were quoted.

12 de março de 2026
Classificada 5 em 5 estrelas

It was a lot easier than I expected

It was a lot easier than I expected, found the options and made my choice, filled in the forms and paid my annual cost and hey presto the unit is on its way.
Once received it's was so simple to set up using the instructions supplied

16 de março de 2026

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