Faulty 2 Tr Tempcon chiller
I purchased 2 Tr chiller from Tempcon, Kolkata, and my experience with this company has been overwhelmingly negative. They failed to keep their promises, resulting in a significant delay in the delivery of the new machines after releasing the purchase order. Furthermore, the chillers turned out to be faulty and have not worked properly over the course of 24/7 operation. The service support in Guwahati has been particularly disappointing. They refused to repair the system in a timely manner, even though it is still under warranty. Their operations seem to follow their own timeline, which lacks any real deadlines. They do not care about the customer. In one line, I do not recommend to purchase the 2 Tr chiller from this company. If you want to waste your time and energy, purchase from them. From IIT Guwahati, Assam, India.
