Template.Net Opiniões 303

Great customer service from Vi! They understood my concern really well and provided a speedy solution. Thank you so much!

Customer service did a great job with resolving my concern and in timely manner. Rain was very professional and helpful. I will greatly recommend!

All the files in my workspace suddenly disappeared! The chat agent said my problem would have to be referred to IT. I have also been unable to edit templates. Even though the box says 'replace' I can't replace text and the entry screen on the left side of the screen does not appear. I would not purchase this program again.

I enjoyed an excellent experience with template.net.
Vi was particularly helpful to me. Thank you!

Chris Forgione

I'm so frustrated because I was hoping this would save time. Maybe if it actually listened to me. I put in my brand information including COLORS, to make a template. This things put out the UGLIEEST Pikachu puke color I've ever seen. I put in the 5 main brand colors that I want it to use but it refuses. I have trouble with colors so I was excited to use this and make exciting and professional looking presentations. I tried several times and it will ONLY use those puke colors and I am fed up. Don't use this service it's trash.

rubbish. dont use. many templates listed as free and then once you click it turnes out to be paid. a scam

Even though I did not order from Template.net and they charged me $24 they were quick to rectify their mistakes. I am wondering how I got charged in the first place1

VI is awesome! 5/5 customer service

I received a very fast response and solution for my concern. Vi was very helpful in informing me of the websites uses and policies.

Great tool to do projects! So many options and easy to use. Amazing customer service especially with Rain who helped me a lot!

Vera was my customer service representative. She was prompt and supportive in addressing my needs.

The customer service team was incredibly efficient and responsive. My issue was resolved and my refund was processed all within the same day. Huge thanks to Vi for the prompt assistance and for quickly fixing my issue. Truly appreciate your help!

Useful templates for my work. Thanks a lot.

Used it once, since it was not what I was expecting, cancelled the subscription, 1 year after they tried to charge me once again even though it was showing there were no active subscriptions at the time. I contacted them and they said they were going to cancel the transaction however they still charge it later on. Had to cancel my card and request a refund. Customer service was also really bad.

Absolutely rubbish customer service. Be wary of the deceitful nature in which they bill - the cost is broken down monthly, but they charge you at an annual rate. Furthermore, there is no possible way to preview the templates without having an active subscription. I'm now out $150 for the year plus international fees. If I could give this company less than one star, I would. Be wary.

My progress got deleted 2 or 3 times, and once it was all finished I left it for the night and in the morning all the elements had moved, changed size… maybe I was doing something wrong, but I didn’t do anything out of the ordinary… the “file” just wouldn’t autosave properly.

Prompt response with a solution to the issue communicate.

Vera was outstanding. I was working a project for my class, and it unexpectedly disappeared one day. Utilizing the chat option a ticket was submitted and when I followed up, I was put in contact with Vera. I finally was able to retrieve the template thanks to Vera. I needed this template so bad.

Vi was prompt! Thank you.