Tencha Opiniões 

195
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Easy to order. Wide selection of Japanese green teas and at different prices. Teas attractively packaged. The teaware is varied and illustrates Japanese artisanal skills. Delivery is always quick and... Ver mais

Classificada 5 em 5 estrelas

The Ceremonial Matcha Green Tea tastes absolutely beautiful—smooth, fresh, and full of flavour. I enjoyed it so much that I’ve already ordered more, along with the Okinawa Blend Herbal Tea and the S... Ver mais

Classificada 5 em 5 estrelas

Firstly the teapot I bought is great, from a very reputable kiln in Japan, and not easily obtained elsewhere. Secondly they kindly let me buy it, because it was the last one, and held on to it for me... Ver mais

Classificada 5 em 5 estrelas

always a lovely experience ordering from tencha! they have a varied selection of high-quality ceremonial grade matchas - seriously the best matcha I've ever had and a total game changer in my morning... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Mercado de chá
  2. Loja de chás

Escrito pela empresa

London based speciality Japanese tea and matcha supplier. Artisan tea-ware made by master craftspeople from across Japan. Working with independent farms and suppliers.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

195 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(195)

52 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service

The order was delivered in a box with nice tissue paper inside and presented well also it arriving in good time after placing the order.

The quality of goods were all very good and have earned points which is good for my next order. :)

27 de outubro de 2025
logótipo da Tencha

Resposta da Tencha

Thank you for the kind review. I'm glad the order arrived in a good condition!

Classificada 5 em 5 estrelas

Great

Great
Love the tea.

The delivery was not on time and I recommend they use a different delivery partner.

6 de outubro de 2025
logótipo da Tencha

Resposta da Tencha

Apologies again for the delay. I hope you enjoyed the tea when it finally arrived

Classificada 5 em 5 estrelas

Finally, a reliable place that actually sells High quality Matcha & Houjicha within the UK

It's so nice to finally find a reliable source for tea, especially one able to ship within the UK. Finding good matcha and houjicha for sale in the uk is like looking for a needle in a haystack, but finally I can recommend a reliable source for flavourful high quality teas that can also ship from the UK opposed to importing via less reliable means from Japan etc.

I'm so very happy with my purchase, and will be very glad to order more in the near future when some of the other items I've been eyeing up come back into stock. :)

30 de setembro de 2025
logótipo da Tencha

Resposta da Tencha

Thank you so much for your kind review. I'm so pleased you are happy with the teas we have on offer.

Classificada 5 em 5 estrelas

Great experience

Great experience, I ordered to a wrong address but it was very quickly corrected with an email! And the products were amazing, top quality Matcha!

27 de junho de 2025
logótipo da Tencha

Resposta da Tencha

Thank you, always happy to help as much as possible.

Classificada 5 em 5 estrelas

Lovely toasty flavoured hojicha

Really nice toasty flavoured hojicha. I have been using this to make hojicha latte, as it's a bit lower in caffeine than matcha. I really enjoy the flavour of this, I will buy it again.

8 de setembro de 2025
logótipo da Tencha

Resposta da Tencha

Thank you, glad to hear you are happy with your purchase!

Classificada 5 em 5 estrelas

Second order and hopefully many more

Second order from this incredible company. Exceptional quality Japanese teas, unavailable anywhere else in the UK. Everything beautifully packaged and presented. A taste not just of Japanese tea but also Japanese hospitality and customer service.

1 de setembro de 2025
logótipo da Tencha

Resposta da Tencha

Thank you Richard, what a wonderful review. We really appreciate it :)

Classificada 5 em 5 estrelas

Amazing customer service as usual

Amazing customer service as usual. There was an issue with the parcel tracking not updating and Charlie chased it up and kept me up to date. Lots of weirdness happened with Royal Mail returning to sender (twice!), which was sorted and I did get my tea. The tea was delicious so it was worth the wait. I can't fault the customer service from Tencha!

7 de agosto de 2025
Classificada 5 em 5 estrelas

Excellent!

I wanted to find a supplier of Japanese tea who actually appeared to be engaged actively in the whole process from planting to cup and I found Tencha. Their hugely informative website is fantastic and the range of high quality tea and associated wares is extensive. I look forward to each new season and addition. The high quality packaging and personal touches really make you feel like your ‘buying-in’ not just to a brand but a rarefied and exciting world of fine tea, produced by fine people. I could not be happier with them.

1 de agosto de 2025
Opinião espontânea
logótipo da Tencha

Resposta da Tencha

Thank you for your kind review Bradley. This really made my day.

Classificada 5 em 5 estrelas

Lovely products

Lovely products and great care with packaging and quick delivery. I will purchase from again and recommened this company.

25 de julho de 2025
logótipo da Tencha

Resposta da Tencha

Thank you Caroline

Classificada 5 em 5 estrelas

This was a present for my Dil…

This was a present for my Dil birthday,she was very pleased with it ,said it was lovely no bitter taste .the ordering on my part was easy and very efficient, was kept informed all the way through.

30 de junho de 2025
logótipo da Tencha

Resposta da Tencha

Thank you for the review

Classificada 5 em 5 estrelas

Quality product

Great delivery time, cute packaging and very quality product. Will definitely ordering more from you Xx

27 de maio de 2025
logótipo da Tencha

Resposta da Tencha

Thank you !

Classificada 5 em 5 estrelas

Lovely and fast service

Lovely and fast service, Friendly price, Delivered in a blink to US., Professional Pack, Item arrived safely.

10 de junho de 2025
logótipo da Tencha

Resposta da Tencha

Thank you

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