I purchased 2 gold tests and when I received the email confirmation the link provided didn’t work. Also the login details provided didn’t work. However after chatting to Jesse on the live chat whi... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had been struggling all morning trying to access my account, but Avery at Test My Allergy quickly turned things around. She got me back into my account in no time, resolved the issue straight away,... Ver mais
Item never delivered. Contacting the company proved impossible. I dont know if it is a scam, but I definitely feel scammed
i got confused with how the test worked and didn’t realise i had to purchase the physical kit until Shawn helped me out and explained how it worked & that if i wanted the physical thing i had to pay £... Ver mais
Informações sobre a empresa
Sobre Test My Allergy
Escrito pela empresa
Who are we?
Discover the causes of symptoms and more about how your body reacts to foods or environmental triggers with our exclusive tests.
We’ve been testing allergies, food intolerances and sensitivities to help you and 1,000,000+ people live a healthier life since 2016. Improve your health, reduce symptoms and optimize your diet with our expert help today.
Testing you can depend on
Our two labs that makeup our testing facility provide results based on two different testing methods:
- Blood sample: Uses the ELISA method which is scientifically recognised.
- Hair Sample: Uses bioresonance which is a complementary therapy (CAM).
Both labs follow the same strict quality controls and operating procedures to ensure, no matter the convention of testing, the same high standard of performance and result.
We offer both scientifically validated and complementary testing to provide our clients with the widest options to them on their wellness journey.
America's best non-invasive sensitivity test uses a small hair sample to test 970+ Foods, inhalants, vitamins and minerals. Order today and join 1,000,000+ people who now understand their sensitivities and overall body health.
Visit our website Shop Hair Tests Shop Blood Tests Shop Our Pet TestInformações de contacto
870 N. Miramar Avenue, 32903, Florida, Estados Unidos da América
- testmyallergy.com
4,1
Bom
771 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 23% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Terry was very helpful as I had not…
Terry was very helpful as I had not understood the testing process. I am waiting for my results now!
11 de fevereiro de 2025
Opinião espontânea
Resposta da Test My Allergy
Thank you for your kind review! We’re glad Terry could assist you in understanding the testing process. If you need any further help or have any more questions, feel free to reach out to our 24/7 live chat team. We’re here to support you every step of the way! 😊
Kind Regards,
Test My Allergy
Bought test via Wowcher which wouldn’t…
Bought test via Wowcher which wouldn’t download.
Online chat with Cameron rectified the issue immediately.
No complaints.
10 de fevereiro de 2025
Opinião espontânea
Resposta da Test My Allergy
Thank you for your review! We’re so happy Cameron was able to quickly resolve the issue with your download. If you have any further questions or need assistance in the future, don’t hesitate to reach out to our 24/7 live chat team. We’re here to help!
Kind Regards,
Test My Allergy
Bought coupon through Wowcher…
Bought coupon through Wowcher but it didn't work. However Kai helped me resolve this issue, so very pleased!
7 de fevereiro de 2025
Opinião espontânea
Resposta da Test My Allergy
Hi,
Thank you for your feedback! We’re so glad Kai was able to help you resolve the issue with your Wowcher coupon. If you need any further assistance, feel free to reach out to our 24/7 live chat team. We’re always happy to help! 😊
Kind Regards,
Test My Allergy
Inaccurate results
6 de dezembro de 2024
Resposta da Test My Allergy
Hello Jenny,
We are very sorry you feel the results from your test is inaccurate, we would like to address your concerns and find out what exactly you believe was inaccurate about you results. Please contact our 24/7 live chat team and they will pass your issues on to the relevant team, who will then be in touch with you.
Thank You,
Brian,
Test My Allergy.
Resposta da Test My Allergy
Hello Parina,
You ordered the Premium Family Sensitivity Test, in the description for this test it clearly states that we do not send any physical item out to you in the mail as this is a online submission.You should have been sent your online submission forms and directions on how to submit your test. Please check your spam and junk folder, as our emails sometimes get diverted there. I resent the details to you today, if you still haven't received them, please contact our live chat team.
Brian,
Test My Allergy
I redeemed the the test
I redeemed the the test, my printer run out of ink so I could not print it I contacted wowcher and they contacted you, they sent me a copy.
I have not heard anything from you, so could not have the test done. Very disappointed
3 de dezembro de 2024
Resposta da Test My Allergy
Hello Gillian,
I can see you completed online form, please label your sample bag with the correct name of the person testing, this should not stop you from having your test processed. I will resend the how to guide to again via email, please check your junk and spam folders.
Brian,
Test My Allergy.
Very helpful
Terry was very helpful, with my queries and gave me all the information I needed. Great fast answers with the online chat!
2 de fevereiro de 2025
Opinião espontânea
Resposta da Test My Allergy
Thank you for your feedback! We’re so glad to hear that Terry was able to assist you with your queries and provide the information you needed quickly. We truly appreciate your kind words and are always here to help if you need anything further!
Best regards,
Usman
Test My Allergy
Didn’t even get my item
2 de dezembro de 2024
Resposta da Test My Allergy
Hi Georgina,
The voucher you redeemed is for the Silver Test, as this is a hair test we do not send any physical item out to you in the mail as this is a online submission.You should have been sent your online submission forms and directions on how to submit your test. Please check your spam and junk folder, as our emails sometimes get diverted there. I resent the details to you today, if you still haven't received them, please contact our live chat team.
Brian,
Test My Allergy
Very quick response.
Very quick response.
Results came sooner than anticipated.
Very clear documentation with explanations & advice
28 de novembro de 2024
Resposta da Test My Allergy
Thank you for your fantastic review! We’re delighted to hear that you received your results sooner than expected and found the documentation clear and helpful. We always aim to provide the best experience for our customers, and it’s great to know we met your expectations.
If you need any further assistance, feel free to reach out anytime!
Best regards,
Usman
Test My Allergy
I recently ordered a food sensitivity…
I recently ordered a food sensitivity kit from Test My Allergy but was not clear on next steps. I chatted with Avery, who cleared up all confusion within 5 minutes.
26 de janeiro de 2025
Opinião espontânea
Resposta da Test My Allergy
Thank you for your lovely review! We’re so pleased to hear that Avery was able to resolve all your confusion quickly and efficiently. It’s great to know you had such a positive experience with our customer service.
If you have any more questions or need assistance in the future, feel free to reach out. We’re always happy to help!
Best regards,
Usman
Test My Allergy
Thanks Terry
25 de janeiro de 2025
Opinião espontânea
Resposta da Test My Allergy
Thank you for your kind words! We’re so glad to hear that Terry was able to help you. I’ll be sure to pass along your thanks to him!
If you need any further assistance, don’t hesitate to reach out.
Best regards,
Usman
Test My Allergy
The service was prompt and thorough and…
The service was prompt and thorough and was very helpful to us.
25 de novembro de 2024
Resposta da Test My Allergy
Thank you for your wonderful feedback! We’re so pleased to hear that you found our service prompt, thorough, and helpful. It’s always our goal to provide the best possible support.
If you need any further assistance, feel free to reach out anytime. We’re here to help!
Best regards,
Usman
Test My Allergy
Live Chat Very Helpful
I had to contact them to get my results but Elliott was on the 24hr live chat and got me my results immediately. Eager to share my results with my doc and figure out what is going on with me.
23 de janeiro de 2025
Opinião espontânea
Resposta da Test My Allergy
Thank you for your review! We’re glad to hear that Elliott was able to quickly assist you and get your results to you right away. It’s great to know you’re eager to share them with your doctor to get to the bottom of things.
If you need any further support or have any questions in the future, don’t hesitate to reach out. We’re always here to help!
Best regards,
Usman
Test My Allergy
Amazing work from Kai🫶🏻
21 de janeiro de 2025
Opinião espontânea
Resposta da Test My Allergy
Hi Oleksandra
Thank you so much for your kind words! We're thrilled to hear that sensitivitycheck.com provided valuable insights for you. If you have any further questions or need assistance, feel free to reach out. Here's to your continued health and wellness.
Brian
Sensitivity Check
Great support
Shawn was very helpful towards me helping out a misunderstanding
16 de janeiro de 2025
Opinião espontânea
Resposta da Test My Allergy
Thank you for your kind feedback! I’m glad to hear that Shawn was able to assist you and help clear up any misunderstandings. It’s great to know that he provided the support you needed so efficiently.
If you ever have any further questions or need assistance, feel free to reach out—our 24/7 live chat team is always here to help!
Best regards,
Usman
Test My Allergy
Never recived this after paying
Never recived this. Also got wowcher to contact you and still not received it. I would like my money bk
17 de novembro de 2024
Resposta da Test My Allergy
Hi,
Thank you for your feedback, and we’re sorry to hear about your frustration. I’d like to clarify that the product you purchased was our digital test, which does not require a physical kit to be sent to you. Instead, all information and instructions were sent directly via email upon purchase.
If you didn’t receive the email with the test instructions, it’s possible that it may have gone to your spam or junk folder. However, we’d be happy to resend the information right away to ensure you can complete the test.
Unfortunately, we have not received any communication from Wowcher regarding your order. To assist you further and resolve this issue promptly, we encourage you to reach out to our 24/7 live chat team, who will be happy to help clarify and resolve any concerns.
Best regards,
Usman
Test My Allergy
I had bought a gold test but had an…
I had bought a gold test but had an issue with the link they sent me to complete my submission form. Using the 24/7 live chat Cameron was really helpful at resolving my problem quickly.
14 de janeiro de 2025
Opinião espontânea
Resposta da Test My Allergy
Thank you so much for your kind feedback! I’m glad to hear that Cameron was able to help you resolve the issue with your test submission link quickly. It’s always great to have team members like him who are ready to assist anytime, day or night.
If you need anything else in the future, our 24/7 live chat team is here to help!
Best regards,
Usman
Test My Allergy
Terry solved my issue very quickly
Terry solved my issue very quickly, thank you!
11 de janeiro de 2025
Opinião espontânea
Resposta da Test My Allergy
Thank you for your feedback! We’re glad to hear that Terry was able to resolve your issue so quickly. We truly appreciate your kind words.
If you need any further assistance in the future, feel free to reach out.
Thanks again for choosing our service!
Usman
Test My Allergy
Return customer
Return customer, I had an issue with my email link, chatted with Emily and she fixed it immediately.
9 de janeiro de 2025
Opinião espontânea
Resposta da Test My Allergy
Thank you for your continued support! We’re glad to hear that Emily was able to assist you quickly and resolve the issue with your email link. It’s great to know you had such a positive experience.
We appreciate your loyalty as a return customer. If you need anything else in the future, feel free to reach out.
Thanks again for choosing our service!
Usman
Test My Allergy
Great experience
Great experience, quick and easy. Had an issue with an email and spoke to Angel online and they helped me out straight away and fixed the problem.
6 de janeiro de 2025
Opinião espontânea
Resposta da Test My Allergy
Thank you for your kind feedback! We’re thrilled to hear that your experience was quick and easy. It’s great to know that Angel was able to assist you promptly and resolve the issue with the email. If you need any further help, don’t hesitate to contact our 24/7 livechat team.
Best regards,
Usman
Test My Allergy
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