Forced into a $176 order, denied a refund on an unshipped item, and delayed!product choice
No product choice:
1. They no longer make the 17 oz bottle required for my weight parameters, forcing me to buy the expensive 32 oz size for $65.
2. Exorbitant shipping fees: Paid $40 for 3-day USPS priority, and when I tried upgrading to 2-day, they required a $71 FedEx Next Day Air charge.
3. Order put on hold: After hitting a total of $176 for a single bottle and shipping, they placed my order on hold.
4. Refund refused: Because of the high cost and the hold, I immediately requested a cancellation and refund before it ever left their facility.
4. Trapped by policy: They refused the refund on an unshipped warehouse item, citing their strict "all sales are final" return policy.
5. Caused worse delays: This argument delayed my shipment by a full day, ruining my necessary arrival timeline while forcing me to accept a product I wanted to cancel.