I have been trying to reach Textlocal's customer support for over a week now, but there has been no response despite calling more than 20 times. Their email replies simply state that the issue is reso... Ver mais
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Leia as opiniões dos outros
I was skeptical at beginning as I was not sure what CS support I may get TextLocal India and their team member Rakeshji surprised me he guided me from scratch the process was simplified my understa... Ver mais
Textlocal is the best one stop solution with great support and sales team I have seen in my carrier. I personally feel they are rich in ensuring the quality messages being delivered to the end u... Ver mais
A empresa respondeu
We are struggling to send SMS from our mail box to end users through the registered template. Textlocal support team (Ms. Divya) helped us resolving the template related issues. She is patient enoug... Ver mais
A empresa respondeu
Informações sobre a empresa
- Empresa de telecomunicação
- também em
- Agência de Marketing Digital
- Empresa de software
- Publicidade não endereçada
- Serviço de marketing online
Escrito pela empresa
Textlocal is the #1 business SMS product with over 2,25,000 enterprise customers. Whether you are a local grocery shop sending 20 messages or a global brand transmitting 10,00,000 personalized texts, Textlocal provides everything you need for your mobile communications. We assure maximum returns for your SMS campaigns with our easy and powerful features, best-in-class delivery and fanatic customer support. We also support a host of enterprise-features, including our comprehensive APIs (Please visit: http://api.textlocal.in/docs/) multi-user accounts, role restrictions, locked templates, audit trails, bespoke integrations, data management and much more! Just ask and our experts will be happy to answer any of your questions.
Informações de contacto
Plot No.770, Road No.44, Jubilee Hills, 500033, Hyderabad, Índia
- +919502195021
- support@textlocal.in
- textlocal.in
4,4
Excelente
1 mil opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Textlocal.in
Hi Hashid,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
payment gateway doesn't work properly
4 de julho de 2024
Good service
23 de junho de 2024
Resposta da Textlocal.in
Hi there,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
excellent support but not to improve UI
22 de junho de 2024
Resposta da Textlocal.in
Hi Pradeep,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Resposta da Textlocal.in
Hi Rishab,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Resposta da Textlocal.in
Hi there,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Service stopped
26 de março de 2024
Easy to subscribe sms package
Easy to subscribe SMS packages and explained easy to configure sms APIs.
22 de março de 2024
Resposta da Textlocal.in
Hi Nalin,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Resposta da Textlocal.in
Hi there,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Best service and support
Very good platform for sms gateway and Api. Easy to use interface.
19 de fevereiro de 2024
Resposta da Textlocal.in
Hi there,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Resposta da Textlocal.in
Hi there,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Resposta da Textlocal.in
Hi there,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Pathetic service
Pathetic service, dashboard doesn't work half the time. Also their team is quite unresponsive nd vague when it comes to resolving queries
28 de janeiro de 2024
service and people
16 de janeiro de 2024
Opinião espontânea
Resposta da Textlocal.in
Hi there,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
sms are not delivered to hundreds of…
sms are not delivered to hundreds of subscribers
30 de dezembro de 2023
Excellent for the service
19 de dezembro de 2023
Resposta da Textlocal.in
Hi Jana,
Thank you for the positive review. We appreciate it!
Thanks,
Team Textlocal
Customer responsiveness and problem solving
I would credit customer-facing executive Aparna Jaiswal who has been super responsive and always ready to solve all problems.
15 de dezembro de 2023
Resposta da Textlocal.in
Hi there,
Thank you for the positive review. We'll share your kind words with Aparna.
Thanks,
Team Textlocal
Support with Rakesh Jingad was great
Support with Rakesh Jingad was great. He quickly diagnosed the problem and rectified it. Thanks so much
12 de dezembro de 2023
Opinião espontânea
NO SUPPORT FOR EXCEL TO SMS PLUGIN
Great experience until now. But after sudden discontinuation of Excel SMS plugin, its use is limited and very tiresome to send sms. All my formulas and setting to send pre configured message through Excel is of no use now.
It is really not good to know about discontinued support for the Excel to SMS plugin. We send daily absentees messages to parents daily, for this purpose we use customized message for each of the absent students through excel formula based on its admission number and send it through the plugin. But it is not so much easy through merge field process:
1. First we get the absentees admission number, add it to excel and populate the name and mobile number.
2. Then convert it to csv format as per textlocal requirement.
3. Delete the existing contacts in the Absent contact group.
4. upload the current list.
5. send sms using the merge field option.
Please Please Please provide the plugin option to send sms through excel file directly.
9 de dezembro de 2023
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