I have been trying to reach Textlocal's customer support for over a week now, but there has been no response despite calling more than 20 times. Their email replies simply state that the issue is reso... Ver mais
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Leia as opiniões dos outros
I was skeptical at beginning as I was not sure what CS support I may get TextLocal India and their team member Rakeshji surprised me he guided me from scratch the process was simplified my understa... Ver mais
Textlocal is the best one stop solution with great support and sales team I have seen in my carrier. I personally feel they are rich in ensuring the quality messages being delivered to the end u... Ver mais
A empresa respondeu
We are struggling to send SMS from our mail box to end users through the registered template. Textlocal support team (Ms. Divya) helped us resolving the template related issues. She is patient enoug... Ver mais
A empresa respondeu
Informações sobre a empresa
- Empresa de telecomunicação
- também em
- Agência de Marketing Digital
- Empresa de software
- Publicidade não endereçada
- Serviço de marketing online
Escrito pela empresa
Textlocal is the #1 business SMS product with over 2,25,000 enterprise customers. Whether you are a local grocery shop sending 20 messages or a global brand transmitting 10,00,000 personalized texts, Textlocal provides everything you need for your mobile communications. We assure maximum returns for your SMS campaigns with our easy and powerful features, best-in-class delivery and fanatic customer support. We also support a host of enterprise-features, including our comprehensive APIs (Please visit: http://api.textlocal.in/docs/) multi-user accounts, role restrictions, locked templates, audit trails, bespoke integrations, data management and much more! Just ask and our experts will be happy to answer any of your questions.
Informações de contacto
Plot No.770, Road No.44, Jubilee Hills, 500033, Hyderabad, Índia
- +919502195021
- support@textlocal.in
- textlocal.in
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
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we are facing this from last 5 months…
we are facing this from last 5 months actually, it's very glas that rabbani connected with up even it's a weekend also , he helped alot to us actually, Thanks for your help and support. specially thanks to Rabbani for quick response for all of our mails.

Resposta da Textlocal.in
Thanks for your co-operation and…
Thanks for your co-operation and support, you were very kind in providing your help for registration, keep it up....

Resposta da Textlocal.in
Support team was really supported…
Support team was really supported through the process. Divya from support team really helped us alot.

Resposta da Textlocal.in
Have been associated for a very long…
Have been associated for a very long time and completely satisfied with Rahul's service (our relationship manager) who has created TRUST from day1 and convenience of using Textlocal along with the ever supportive customer support team.

Resposta da Textlocal.in
TextLocal is a great platform for my Start-up needs
TextLocal is a great platform for my Text Message needs - simple to use, great service and very comprehensive documentation. I have always found what I needed (especially as my products need a lot of API integration - for both incoming & outgoing SMS's) in the posted docs. When I have needed to request support, TextLocal Team has always been very responsive ad quick. This particularly came to light when all companies needed to register templates on the Govt-mandated VIL portal - the team worked with us to ensure compliance without too much pain, given the initial uncertainly and changes to the process.
The service is as committed - I use a plan with a 10-second SMS delivery SLA, and usually the messages are being delivered under 5 seconds majority of the times. The incoming SMS inbox service my API's integrate with also works well, and was easy to set-up.
For a start-up like CopperCloud, TextLocal is a key part of the product strategy, and we hope we will be able to collaborate on more services also.
Thanks team.
- Abhijeet Deogirikar
Founder & CEO, CopperCloud IOTech

Resposta da Textlocal.in
I am very happy with the way the issue…
I am very happy with the way the issue is resolved and the way the communication is given on Mobile.

Resposta da Textlocal.in
5 Star Service
Great support was provided by Ms. Divya and by Textlocal overall. Thumbs up to the service quality.

Resposta da Textlocal.in
There was error in the template and got…
There was error in the template and got corrected with the help of customer execute.

Resposta da Textlocal.in
Thanks a lot Divya!
After struggling for two days, Divya called me. She also connected me though Anydesk to solve my issue.
I really appreciate her patience and support.

Resposta da Textlocal.in

Resposta da Textlocal.in
Excellent service
Excellent service, very fast & easy to communicate with technical staff to get guidelines

Resposta da Textlocal.in
Product is very good .Thanks to Divya…
Product is very good .Thanks to Divya for support

Resposta da Textlocal.in
Mr Ajay
Mr. Ajay has explained very well. Thank you very much for having such knowledgeable people in your team. They are real asset to any organization.

Resposta da Textlocal.in
It is very helpful and supportive
It is very helpful and supportive. Excellent Services.

Resposta da Textlocal.in
The support team of Textlocal is really…
The support team of Textlocal is really very supportive.
Thanks a lot team.

Resposta da Textlocal.in
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