thaely.com Opiniões 

Good products

Models are so cool

I received my shoes today. I ordered my size. They are very well made. They fit perfectly. I agree that they may be a little warm, but on NE Ohio, that soon will not be an issue. Im impressed by the construction and use of materials. Even the box is useful. Apparently it has basil seeds in it. I plan on ordering more shoes soon. Thanks for making such a wonderful product!

So I am from India originally where the brand is established and had a horrible experience,but it’s sad to see that these people are scamming people with their money I myself have not received any answers back from them about the fact that I want to exchange my shoes since they have sent me the wrong on and when you go on to call them on their customer care number it does not exist.
I am a lawyer tho so if anyone in India has also experienced the same kindly reply to this comment since I am a lawyer I’ll sue them in consumer court anyone who wants to chime in reply. Hi guys so they haven’t responded to any of my e-mails and neither their customer care numbers are working I guess it is only all show and no go it’s one thing that they admit that they are scammers and let me go ahead with my appeal but it’s another thing to make promise of getting the product picked and refunding me for the same shameful to see acts like this taking place without any repercussions to them.

I'm still waiting for an answer from you.
Ingo Zang

My order was cancelled without reason and I had to ask them several times over email to clarify what had happened. They said the shoes were out of stock and they couldn't deliver them, thus I would be receiving a refund

I have not received a refund yet and it's been 3 months. Order number is #TH4350

Not made properly at all. I have pictures, top of my feet were shredded

Perfect in everything,shoes are very good quality. The order arrive in time. Very perfect company

Letters from the back came off in less than a month of use.

Die Schuhe kamen über drei Monate nach dem angegebenen Lieferdatum an. Außerdem wurde vom Lieferdienst eine Gebühr von fast 35 € verlangt, Thaely wirbt ja mit kostenloser Lieferung. Dass zusätzliche Kosten anfallen können wird erwähnt, jedoch nur im Kleingedruckten, laut Thaely. Auf Nachfrage wird nur auf die Lieferungbedingungen verwiesen.
Alles in allem sehr enttäuschend.
Noch zur Info: die Schuhe fallen ca. 1-2 Größen kleiner aus als angegeben.

Hola hice una orden de tenis y nunca me llegaron. Quisiera que me envíen los zapatos a la dirección HC-01 Box 17105 Humacao. PR 00791. Si no se puede que me devuelvan el dinero. Estoy muy disgustada con la compañía. Espero en llegar a algún acuerdo. Gracias!!

I am surprised to pay additional customs tax. the fit of the shoe is less good than I had anticipated

It was difficult to receive the runners in Canada, but they now that I have them I love them! They are very durable and comfortable. The insoles do not remove, so they are not compatible with orthotics but they are so comfortable it is not an issue for me. The sizes do run slightly small, so if you are between sizes make sure to size up. Love the work thaely is doing!

It's nothing but an online fraud.🤬 I ordered 3 sneakers on late Jan 2024, and nothing has arrived. The time is going on. They kept saying some issues caused the delay, but what kind of issues could cause a 3-months delay? You factory closed? It's rediculous, seeking refund now.😡

Fantastic shoes!
It arrived a little late but it was worth the wait as it was more than I expected, the quality and the designs are perfect.
It is so great to be able to support such a good brand, I love your shoes and I cannot wait to order more. Thanks for helping the planet!

I had to wait for over a month for the sneakers to arrive. When they finally did, I had to pay over 50 euros for import duties, even though the website states that they're free. Because of this, I had to refuse the delivery at the door. Whether I'll get my money back remains uncertain. So, if you're in the Netherlands, I wouldn't recommend ordering these shoes

Great idea, bad realisation.
I‘m waiting now 3 weeks for 1 pair of shoes and i haven‘t got any shipment confirmation (only order confirmation).
I really like the idea behind those shoes but 3 weeks waiting and no estimated delivery date is a no for me.

Very tough and uncomfortable.