thaely.com Opiniões 

The shoes hurt. And so far the experience hasn’t been the best. There is a specific line where the material changes closer to the toes (aged Beige Y2K pro) and when I walk the seem between the two materials really hurts while walking. Experience hasn’t been the best.

The received the shoes and when I tried them they hurt me in the toe area. I asked for a refund or replacement but I did not hear back.

The shoes are really nice, and they feel like shoes that could be made by Nike or Adidas, so quality wise they are the same.
I ordered the shoes about a year ago, and nothing happend. I tried to contact them, but no one replied, so i kinda gave up.
But a month ago, someone from Thaely, asked about my shoes, i just said to them that I never recived the shoes.
He were very apologetic, and explained that my order were lost in their system, and then offered a refund. I asked if I could get a pair of shoes instead of a refund, because i really liked Their concept and would like to give them another chance.
I got the shoes 2 weeks later, and i don't regret my choice.
I like what they do, but it's too bad, that their costumer service is so bad/slow.

I have not received my order yet. Thats what is wrong. Its been over a month since i ordered.

The whole idea of Thaely is impressive and I didn’t expect them to be so comfortable. Loved the box as well

I bought 2 pairs of shoes and they fit me so well, delivery within 5 days.

I paid for pre-order. Never got the refund

I booked shoes two years back till today no response regarding my payment

they never gave me my order and when i asked for it they wanted me to pay again and said the money i paid them was just to reserve one. its been 2 years now. they are scammers. im pretty sure theyll say "it was preorder this and that" the advertisement they had was "Good news we are putting this shoe for sale at ____ limited time only". big false advertisement. when u pay the sale price thats when they gonna pull the preorder thing. theyll try to hook u. typical scam.
IF YOUR READING THIS JUST GO IN A MALL AND GET YOURSELF SOME ADIDAS RECYCLABLES OR NIKE. SAVE YOUR SELF FROM SCAMS

The shipping took almost three weeks and needed a third party to track which wanted access to my emails to do so. However, even after getting the app and stupidly allowing the access needed, it still showed the item was “shipped” but nothing more. I had to reach out to Thaely directly. However, I like the product and the business idea. They just need to work on a better shipping partner.

Website was straightforward but the package tracking was not accurate at all.

How companies handle difficult situations are a measure of whether the company is great. The product I ordered was significantly delayed but they handled it with good customer focus, went above and beyond!

The product was very stylish, wears well and overall recommend them.

Okay, this company is not like what the other people have been posting here. I was quite scared after reading all the comments here, especially since I booked my sneakers already. I was afraid they wouldn't reach me, but they did. They sent out the order straight away. It arrived faster than I had hoped. The shoes themselves are sturdy and comfortable. I wish the communication from the company side was better but it's all in the past now.

I'm in love with the sneakers . been wearing it for a month now and thery still good as new

- poor quality of upper material
- shoe tongue is very short
- gets torn and dirty easily

Like many here no sneakers after a month and never responded to multiple emails, fb messages and instagram messages. Not sure what happened. Ordered Over a month ago and would be ok waiting but no one seems to be there.

I love the thought of wearing shoes that are 100% made from garbage! I ordered my shoes in January and just got them last week. Maybe it took them a little longer to deliver than some other products, but hey, it's not Amazon people....some things take a little longer. Have a little patience. Well, I finally got my shoes, and I can't believe how comfortable they are (did I mention they are made from garbage!) $130 Cdn for shoes made from garbage and I love them. I can't wait to plant the box they came in.....when the snow is finally gone......great shoes!

shame there isn't a minus mark i can give. 1 year on..... no shoes delivered and I'm nearly a hundred quid down. This is a scam. buyer beware.

Do not purchase shoes from Thaely! I placed my order in Jan 2023 and still have not received confirmation that the shoes have been shipped. I have reached out to the company multiple times, who have said they will be shipped soon. They have taken my money and now have ghosted me. DO NOT PURCHASE SHOES FROM THAELY!!!!!!!!

It seems that there is not a lot going right, except the smooth online ordering process. I ordered to Switzerland 4 months ago… after several times of back- & forth via email the result is: no shoes, no delivery, no compensation, no solution. They just did not get it right & confirmed: shoes where delivered. But obviously not to the right address & they don’t care I suggest :( sad !!