I'd just bought my first thatched listed house. I knew I needed buildings insurance, but beyond that I was a complete novice, having only bought insurance for more modern homes. I called Thatch Cove... Ver mais
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Leia as opiniões dos outros
Very competitively priced cover. We had to use the LawShield home emergency policy for a boiler breakdown - no heating or hot water. LawShield were utterly useless but warmest thanks to Kelvin Holwill... Ver mais
A empresa respondeu
Had to move insurance company as my old one stopped insuring Thatched properties at short notice. I thought it was going to be a bit of a Trauma but discovered Thatch Cover on line & had a great Exper... Ver mais
A empresa respondeu
We have just exchanged contracts on a beautiful thatched cottage. Never having owned a thatch before, we needed lots of help and guidance to arrange our buildings insurance. Alice provided this with... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We're proud to boast a market leading proposition for thatched home owners. With access to an unrivalled panel of specialist thatch insurers and a passion for exceeding our customer expectations we strive for excellence. Contact one of our friendly experts for a no obligation demonstration of our service to see what you're missing and how much you could save.
Informações de contacto
45-47 Fore Street, Heavitree, Exeter, Devon, EX1 2QN, Exeter, Reino Unido
- 01392 409464
- care@thatchcover.co.uk
- thatchcover.com
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Recommend
Helpful, clear and far better than previous Insurance Broker.
Excellent service that I would highly recommend
Excellent communication and service. They manage to reduce my renewal quote by about 1.5k!! Very happy!
Quite faultless
Quite faultless. Helpful knowledgable and always efficient
Ridiculously expensive for what it is…
Ridiculously expensive for what it is considering we have never made a claim on the policy and we aren’t in an area that ever gets flooded. We are being penalised because our property is thatched.

Resposta da Thatch Cover
Highly recommended
Really thorough examination of our needs and constraints. Took time to explain thoroughly and extremely helpful. Thank you Will
Thank goodness for Thatch Cover
The professional advice given by Holly on the end of a phone to help fill out the extensive paperwork relating to a thatched property gave me confidence that I had not missed anything that could affect the cover. The price was great too.
I'd just bought my first thatched listed house…
I'd just bought my first thatched listed house. I knew I needed buildings insurance, but beyond that I was a complete novice, having only bought insurance for more modern homes. I called Thatch Cover and talked to Tom. He spent 45 minutes on the phone, taking me through the intricacies of insuring a thatched property with active chimneys, what information I needed to supply, and what questions to ask the thatcher. Two days later, I had the quote, which was the cheapest I had found from 5 different brokers. The day after that, I had my insurance.
I can't speak highly enough of the whole team's knowledge, patience with a novice like me, and commitment to getting me insured. If you need insurance for a thatched house, start here.
Excellent service
Personal service, friendly and understanding, and responsive to request for quotes for varying levels of cover. Thank you.
Saved me ££££'s
Lewis at Thatchcover helped me get a quote that saved me around £1400 after my home insurance provider upped our renewal by £800. Lewis was professional and very helpful. I'm so pleased with how easy the process was, as thatch insurance can be quite stressful to renew.
Excellent customer service
Excellent customer service, tailored to my needs
You have taken away all the stress of…
You have taken away all the stress of looking for insurance for our unusual property. Your communication was excellent so I always knew what stage we were at. Thank you.
Renewal quote clear to understand
Renewal quote clear to understand, renewal process easy to complete with the help of Alice, who was very courteous and professional.
The team at ThatchCover are always…
The team at ThatchCover are always responsive, thoughtful and considerate in their dealings.
Great customer service and best price…
Great customer service and best price for my thatch cover. Kelvin was very patient and helpful with all my calls and enquiries.
Thank you
Efficient, clear and fast!
Very efficient, friendly and personal service. I had an urgent need for a quote and Tom turned one around that beat my next best in time. Thank you!
Excellent service from Thatch Cover
Excellent service from Thatch Cover. They answer phones quickly and provide clear documentation. Recommended.

Resposta da Thatch Cover
Competitive quote and helpful brokers…
Competitive quote and helpful brokers who know their business. Thank you
Thatch Cover are fantastic, highly recommended!
Thatch Cover are fantastic, they always get me the best prices on insurance and they are so thorough and reliable. Thank you!
The team worked hard
The team worked hard, going the extra mile to achieving the desired result.
Excellent comms and make a real effort…
Excellent comms and make a real effort to ensure your happy
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